2017 LINCOLN MKZ HYBRID air condition

Cleaning the Engine.....................................316
Cleaning the Windows and Wiper Blades..........................................................317
Cleaning the Interior.....................................317
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................319
Cleaning Leather Seats..............................320
Repairing Minor Paint Damage
.................320
Cleaning the Alloy Wheels.........................321
Vehicle Storage
.............................................321
Wheels and Tires
Tire Sealant and Inflator Kit.......................324
Tire Care..........................................................331
Using Summer Tires....................................345
Using Snow Chains
......................................346
Tire Pressure Monitoring System
.............347
Technical Specifications.............................352
Capacities and Specifications
Engine Specifications
..................................354
Motorcraft Parts
............................................355
Vehicle Identification Number..................356 Vehicle Certification Label
.........................356
Transmission Code Designation
...............357
Capacities and Specifications...................358
Audio System
General Information.....................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................364
Media Hub......................................................366
SYNC™ 3
General Information
.....................................367
Home Screen
................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone
...............................................................413
Navigation.......................................................421
Electric Vehicle Information
........................431
Apps
.................................................................438
Settings...........................................................442
SYNC™ 3 Troubleshooting
..........................458 Accessories
Accessories....................................................475
Lincoln Protect
Lincoln Protect...............................................477
Scheduled Maintenance
General Maintenance Information...........479
Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement..................509
Type Approvals
.............................................528
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
SYNC™ 3 (page 367).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See SYNC™ 3 (page 367).
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 43). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active passenger airbag. 13
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

If the booster seat slides on the vehicle seat
upon which it is being used, placing a
rubberized mesh sold as shelf or carpet liner
under the booster seat may improve this
condition. Do not introduce any item thicker
than this under the booster seat. Check with
the booster seat manufacturer's instructions.
CHILD RESTRAINT POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the vehicle seat upon which
the child seat is installed all the way back.
When possible, all children age 12 and under
should be properly restrained in a rear
seating position. If all children cannot be
seated and restrained properly in a rear
seating position, properly restrain the largest
child in the front seat. WARNINGS
Always carefully follow the instructions
and warnings provided by the
manufacturer of any child restraint to
determine if the restraint device is
appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is improperly
installed or utilized, is inappropriate for your
child's height, age, or weight or does not
properly fit the child may increase the risk of
serious injury or death. Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot protect the
child from injury in a crash, which may result
in serious injury or death. WARNINGS
Never use pillows, books, or towels to
boost a child. They can slide around
and increase the likelihood of injury or death
in a crash. Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury. Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it reduces the
protection for the upper part of the body and
may increase the risk of injury or death in a
crash. To avoid risk of injury, do not leave
children or pets unattended in your
vehicle. 30
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child Safety

The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able to
analyze different occupant conditions and
crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety of
frontal crash situations.
The Vehicle Personal Safety System consists
of:
•
Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outboard safety belts with
pretensioners, energy management
retractors and safety belt usage sensors.
• Driver seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors. •
Restraint system warning light and
backup tone.
• The electrical wiring for the airbags, crash
sensors, safety belt pretensioners, front
safety belt usage sensors, driver seat
position sensor, front passenger sensing
system and indicator lights.
How Does the Personal Safety System
Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a crash,
the restraints control module may deploy the
safety belt pretensioners, one or both stages
of the dual-stage airbags based on crash
severity and occupant conditions.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Personal Safety System
™

Note:
When the passenger airbag status
indicator OFF light is illuminated, the
passenger (seat mounted) side airbag may
be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat back, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
The conditions listed above may cause the
weight of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat may appear heavier or lighter
due to the conditions described in the list
above. To know if the front passenger
sensing system is operating
properly, See Crash Sensors and
Airbag Indicator (page 51).
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact the Ford Customer
Relationship Center.
See Getting the
Services You Need (page 268).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag cover,
on the side of the seatbacks (of the front
seats), or in front seat areas that may come
into contact with a deploying airbag. Failure
to follow these instructions may increase the
risk of personal injury in the event of a crash. WARNINGS
Do not use accessory seat covers. The
use of accessory seat covers may
prevent the deployment of the side airbags
and increase the risk of injury in an accident. Do not lean your head on the door. The
side airbag could injure you as it
deploys from the side of the seatback. Do not attempt to service, repair, or
modify the airbag, its fuses or the seat
cover on a seat containing an airbag as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. If the side airbag has deployed, the
airbag will not function again. The side
airbag system (including the seat) must be
inspected and serviced by an authorized
dealer. If the airbag is not replaced, the
unrepaired area will increase the risk of injury
in a crash. 48
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Supplementary Restraints System