1. Remove the rubber covering (A) in the
cupholder. Place the remote in the
backup slot (B) at the bottom of the
cupholder.
2. With the key in this position, press the brake pedal, then the START button to
switch the ignition on and start your
vehicle.
Fast Restart
The fast restart feature allows you to restart
your vehicle within 20 seconds of switching
it off, even if it does not detect a valid
passive key. Within 20 seconds of switching your vehicle
off, press the brake pedal and press the
button. After 20 seconds, you can no longer
start your vehicle if it does not detect a valid
passive key.
Once your vehicle starts, it remains running
until you press the button, even if your
vehicle does not detect a valid passive key.
If you open and close a door while your
vehicle is running, the system searches for
a valid passive key. You cannot start your
vehicle if the system does not detect a valid
passive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down your
vehicle if it has been idling for an extended
period. The ignition also turns off in order to
save battery power. Before your vehicle
shuts down, a message appears in the
information display showing a timer counting
down from 30 seconds. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down in order to save
fuel. Start your vehicle as you normally do.Automatic Shutdown Override
Note:
You cannot permanently switch off the
automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• Interacting with your vehicle, for example
pressing the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition is
on (for the current ignition cycle only).
Use the information display to do so. See
Information Displays (page 108).
• During the countdown before shutdown,
you are prompted to press OK or RESET
(depending on your type of information
display) to temporarily switch the feature
off (for the current ignition cycle only).
Switching Off Your Vehicle When It Is
Stationary
1. Put the transmission in position
P.
165
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Starting and Stopping the EngineE155835
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.
Familiarizing yourself with these unique
characteristics will provide an optimal driving
experience from your new vehicle.
Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.
Starting: When you start your vehicle, a
green ready indicator light will
appear in the lower right portion
of the instrument cluster and a ready to drive
message will appear in the middle of the left
cluster screen, letting you know that your
vehicle is ready for driving. The engine may not start because this
vehicle is equipped with silent key start. This
fuel saving feature allows your vehicle to be
ready–to–drive without requiring the gas
engine to be running. This indicator will
remain on while your vehicle is on, whether
the engine is running or not to indicate your
vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the
engine will not start unless the vehicle is
cold, a climate control change is requested,
or the accelerator is pressed.
Driving:
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. While
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
•
Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137 km/h).
However, the maximum speed for
electric-only operation may be lower
while driving in hot temperatures or on
hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
• Very high or low outside temperature (to
provide system cooling or heating). For
Energi vehicles, climate control demands
by passengers may not directly cause
the engine to run. This only occurs when
the high voltage battery charge is low, or
if the outside temperature is cold enough
to require the engine to provide
additional heat for the cabin.
• Engine not warm enough to provide
passenger requested cabin temperature.
168
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving CharacteristicsE144692
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode. Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:
•
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits. •
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to stay
in electric mode. The EV indicator will display
EV+ when this mode is active. You should
see this approximately 1/8 mile (200 meters)
from a frequent destination. See Information
Displays (page 108).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu.
170
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isolated from the rest of the
vehicle when the key is off. When you switch the key on, high voltage
contactors inside the battery are closed to make the electricity avail-
able to the motor and generator and enable the vehicle to drive. The
clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo area when I first turn the
key in the ignition?
The vehicle's computer will determine if an engine start is requiredat key-on. Silent key start will start the engine if it is necessary for
cabin heating, windshield defrost, or if the outside temperature is low.
(For C-MAX Energi vehicles, the engine may not be required to operate these functions.)
Why does the engine sometimes start at key-on?
There are several reasons the engine stays on for an extended amountof time when you first start it. One common reason is to make sure
that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the engine shuts down?
The engine is required to turn on above this speed to protect thetransmission hardware.
Why does my engine never shut down above 85 mph (137 km/h)
172
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank. During fuel freshness mode:
•
The information display will indicate fuel
freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be stored
until fuel freshness mode is completed.
Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel: •
To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others. 177
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuel and Refueling
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that the vehicle is
ready for I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If the
vehicle is not ready for I/M testing, you may
need to perform the following driving cycle
consisting of mixed city and highway driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight hours
without starting the engine. Then, start the
engine and complete the above driving
cycle. The engine must warm up to its normal
operating temperature. Once started, do not
turn off the engine until the above driving
cycle is complete. If the vehicle is still not
ready for I/M testing, you will have to repeat
the above driving cycle.
186
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuel and Refueling
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to two
more times.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to turn
ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two
more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
189
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing High Voltage Battery
PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations of
the system as contained in this section.
Sensing is only an aid for some (generally
large and fixed) objects when moving on a
flat surface at parking speeds. Certain
objects with surfaces that absorb ultrasonic
waves, surrounding vehicle's parking aid
systems, traffic control systems, fluorescent
lamps, inclement weather, air brakes, and
external motors and fans may also affect the
function of the sensing system; this may
include reduced performance or a false
activation. To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system. WARNINGS
This system is not designed to prevent
contact with small or moving objects.
The system is designed to provide a warning
to assist the driver in detecting large
stationary objects to avoid damaging your
vehicle. The system may not detect smaller
objects, particularly those close to the
ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the normal
detection zone of the system, may create
false beeps. Note:
Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system’ s accuracy can be
affected. Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage to the
bumper or fascia, leaving it misaligned or
bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms. Note:
The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 59).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear
sensing system may detect that add-on
device and therefore provide warnings. It is
suggested that you disable the rear sensing
system when you attach an add-on device
to your vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on. You can turn the system on or off
by pressing the parking aid button.
If your vehicle does not have a
parking aid button, the system can be
switched off through the information display
menu or from the pop-up message that
appears once you shift the transmission into
reverse (R).
See General Information (page
108).
If a fault is present in the system, a warning
message appears in the information display.
See
Information Messages (page 119).
205
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Parking AidsE139213