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524
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Appendices
A
A/C
See: Climate Control..........................................138
About This Manual............................................7
ABS See: Brakes...........................................................195
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................196
Accessories....................................................475 Exterior Style........................................................475
Interior Style.........................................................475
Lifestyle.................................................................475
Peace of Mind......................................................475
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................209
Troubleshooting the System............................215
Adaptive Headlamps
.....................................88
Adjusting the Headlamps..........................309
Horizontal Aim Adjustment...............................310 Vertical Aim Adjustment...................................309
Adjusting the Steering Wheel......................77 Power Tilt and Telescope Steering
Column................................................................77
AFS See: Adaptive Headlamps..................................88
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................138
Air Filter See: Changing the Engine Air Filter...............313
Alarm See: Anti-Theft Alarm...........................................75
Ambient Lighting
..............................................91
Anti-Theft Alarm..............................................75
Arming the Alarm..................................................76
Disarming the Alarm.............................................76
Appendices...................................................509
Apps
.................................................................438
........................................................................\
.........438
SiriusXM Traffic and Travel Link......................440
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107
Audio Control
...................................................78
Seek, Next or Previous........................................78 Audio System................................................363
General Information...........................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................364
Auto Hold........................................................199 Using Auto Hold.................................................200
Autolamps
.........................................................84
Windshield Wiper Activated Headlamps........85
Automatic Climate Control..........................138 Automatic Fan Settings.....................................140
Automatic High Beam Control.....................87 Activating the System..........................................88
Manually Overriding the System......................88
Automatic Transmission
..............................190
Brake-Shift Interlock Override.........................193
If Your Vehicle Gets Stuck In Mud or Snow..................................................................194
Push Button Shift Transmission.......................
190
Automatic Transmission Fluid Check...........................................................305
Autowipers........................................................81
Auxiliary Power Points.................................160 110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
533
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
B
Battery
See: Changing the 12V Battery......................306
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the System................................................237
Bonnet Lock See: Opening and Closing the Hood............296
Booster Seats...................................................27
Types of Booster Seats.......................................28
Brake Fluid Check.......................................305
Brakes..............................................................195 General Information............................................195
Breaking-In....................................................256
Bulb Specification Chart
..............................310
C
Cabin Air Filter...............................................142
California Proposition 65
...............................12
Capacities and Specifications...................358 Specifications......................................................359
Car Wash See: Cleaning the Exterior................................315
Center Console.............................................162 Rear Seat Armrest...............................................162 Changing a Bulb
............................................310
Lamp Assembly Condensation........................310
Replacing Bulbs...................................................310
Changing a Fuse..........................................293 Fuses.....................................................................293
Changing the 12V Battery..........................306
Changing the Engine Air Filter...................313
Changing the Wiper Blades
......................308
Checking MyKey System Status..................61 MyKey Distance......................................................61
Number of Admin Keys.......................................62
Number of MyKeys................................................61
Checking the Wiper Blades.......................308
Child Restraint and Seatbelt Maintenance.................................................40
Child Restraint Positioning
...........................30
Child Safety.......................................................16
General Information..............................................16
Child Safety Locks...........................................31 Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Cleaning Leather Seats..............................320
Cleaning Products.........................................314
Cleaning the Alloy Wheels.........................321
Cleaning the Engine
.....................................316
Cleaning the Exterior....................................315
Exterior Chrome Parts........................................315
Exterior Plastic Parts...........................................316 Stripes or Graphics.............................................316
Underbody............................................................316
Under Hood..........................................................316
Cleaning the Instrument Panel and Instrument Cluster Lens............................319
Cleaning the Interior.....................................317 Cleaning Alcantara Microfiber Cloth
Fabric.................................................................318
Cleaning the Windows and Wiper Blades............................................................317
Clearing All MyKeys........................................61
Climate............................................................409
Climate Control..............................................138
Climate Controlled Seats............................152 Cooled Seats........................................................153
Collision, Damage or Fire Event...............264 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................264
Coolant Check See: Engine Coolant Check............................300
Crash Sensors and Airbag Indicator...........51
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................61
Cross Traffic Alert.........................................239 False Alerts..........................................................243
Switching the System Off and On..................243
534
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
System Errors......................................................243
System Lights, Messages and Audible
Alerts.................................................................242
System Limitations.............................................242
Using the System...............................................239
Cruise Control..................................................79
Principle of Operation........................................221
Type 1.......................................................................79
Type 2......................................................................79
Cruise control See: Using Cruise Control................................221
Customer Assistance
..................................268
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86 Type 1 - Conventional
(Non-Configurable)..........................................86
Type 2 - Configurable..........................................86
Direction Indicators........................................89 Lane Change..........................................................89
Drive Control
..................................................247
LINCOLN DRIVE CONTROL.............................247
Driver Alert......................................................231 Using Driver Alert................................................231 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids
.....................................................231
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps...........................86
E
Economical Driving
......................................256
EcoSelect..........................................................171
Electric Parking Brake..................................196 Applying the electric parking brake...............
196
Applying the electric parking brake when the vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............198
Electric Vehicle Information
........................431
Power.....................................................................433
Emission Control System
............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185 End User License Agreement..................509
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................509
Engine Block Heater....................................166 Using the Engine Block Heater.......................167
Engine Coolant Check................................300 Adding Coolant....................................................301
Coolant Change..................................................303
Engine Coolant Temperature
Management...................................................304
Fail-Safe Cooling................................................303
Recycled Coolant...............................................302
Severe Climates.................................................303
Engine Immobilizer See: Passive Anti-Theft System.........................74
Engine Oil Check.........................................299 Adding Engine Oil..............................................299
Engine Oil Dipstick......................................299
Engine Specifications
..................................354
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hints on Controlling the Interior Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold Weather..............................................................141
Hints on Driving With Anti-Lock Brakes
...........................................................196
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood............296 Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168 Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control
.........................79
Information Displays.....................................108 General Information............................................108
Information Messages
..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac ™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123 Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints
..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
MyKey Troubleshooting................................62
MyKey™..............................................................59 Principle of Operation.........................................59
N
Navigation.......................................................421 cityseeker.............................................................430
Destination Mode...............................................422
Map Mode.............................................................421
Navigation Map Updates..................................430
Navigation Menu.................................................427
SiriusXM Traffic and Travel Link......................430
Waypoints.............................................................429
Normal Scheduled Maintenance..............484
O
Oil Change Indicator Reset.......................300
Oil Check See: Engine Oil Check......................................299
Opening and Closing the Hood...............296
Ordering Additional Owner's Literature......................................................273
Obtaining a French Owner’ s Manual.............273
Overhead Console
.......................................162 P
Parking Aids
..................................................205
Principle of Operation.......................................205
Passive Anti-Theft System............................74 SecuriLock..............................................................74
PATS See: Passive Anti-Theft System.........................74
Perchlorate........................................................12
Personal Safety System ™
..............................42
How Does the Personal Safety System
Work?...................................................................42
Phone
...............................................................413
During a Phone Call............................................418
Making Calls..........................................................417
Pairing Your Cell Phone for the First
Time....................................................................413
Phone Menu..........................................................414
Receiving Calls.....................................................418
Smartphone Connectivity................................420
Text Messaging....................................................419
Post-Crash Alert System............................265 Spinout Detection..............................................265
Power Door Locks See: Locking and Unlocking..............................
64
Power Seats
....................................................145
Four-Way Power Lumbar...................................147 Multi-Contour Front Seats With Active Motion
........................................................................\
.....147
Power Lumbar......................................................147
Power Windows..............................................92 Accessory Delay...................................................93
Bounce-Back ..........................................................92
One-Touch Down..................................................92
One-Touch Up.......................................................92
Window Lock..........................................................93
Pre-Collision Assist......................................244 Using the Pre-Collision Assist System..........245
Protecting the Environment
..........................15
R
Rear Parking Aid...........................................206 Obstacle Distance Indicator............................
206
Rear Seat Armrest.........................................154 Armrest pass-through........................................154
Rear Seats
.......................................................150
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................217
Refueling.........................................................180 Fuel Filler Door Manual Override Lever........182
System Warnings.................................................182
539
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Stability Control............................................203
Principle of Operation.......................................203
Starting a Gasoline Engine.........................164 Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off Your Vehicle When It Is
Moving...............................................................166
Switching Off Your Vehicle When It Is Stationary..........................................................165
Starting and Stopping the Engine.............163 General Information............................................163
Steering ...........................................................243
Electric Power Steering....................................243
Steering Wheel................................................77
Storage Compartments...............................162
Sunroof See: Moonroof.......................................................97
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7
SYNC™ 3..........................................................367 General Information...........................................367
SYNC™ 3 Troubleshooting
..........................458 T
Technical Specifications
See: Capacities and Specifications...............354
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................270
Tire Care..........................................................331 Glossary of Tire Terminology...........................333
Information About Uniform Tire Quality
Grading..............................................................331
Information Contained on the Tire Sidewall............................................................334
Temperature A B C.............................................332
Traction AA A B C...............................................332
Treadwear............................................................332
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
324
Tire Pressure Monitoring System
.............347
Changing Tires with a Tire Pressure
Monitoring System.........................................348
Understanding Your Tire Pressure Monitoring System .............................................................349
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
324
Tire Sealant and Inflator Kit.......................324 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................326
General Information...........................................324 Second Stage: Checking Tire Pressure.......329
Tips for Use of the Kit........................................325
What to do after the Tire has been
Sealed...............................................................329
What to do when a Tire Is Punctured...........326
Tires See: Wheels and Tires......................................324
Towing a Trailer
.............................................254
Towing Points................................................267 Installing the Recovery Hook..........................267
Recovery Hook Location..................................267
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................254
Traction Control.............................................201 Principle of Operation........................................201
Transmission Code Designation
...............357
Transmission...................................................190
Transmission See: Transmission...............................................190
Transporting the Vehicle............................266
Type Approvals
.............................................528
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................528
541
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
U
Under Hood Overview................................297
Unique Driving Characteristics..................168
Universal Garage Door Opener................155
HomeLink Wireless Control System...............155
Using Adaptive Cruise Control.................222 Automatic Cancellation.....................................227
Blocked Sensor..................................................229
Canceling the Set Speed.................................227
Changing the Set Speed..................................226
Detection Issues.................................................227
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................225
Hilly Condition Usage........................................227
Overriding the System......................................226
Resuming the Set Speed..................................227
Setting the Adaptive Cruise Speed...............224
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................224
Setting the Gap Distance.................................225
Switching Adaptive Cruise Control Off.........227
Switching Adaptive Cruise Control On.........223
Switching to Normal Cruise Control..............230
System Not Available........................................229
Using Cruise Control....................................221 Switching Cruise Control Off...........................222 Switching Cruise Control On............................221
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains
......................................346
Using Stability Control................................204
Using Summer Tires....................................345
Using Traction Control
.................................201
Switching the System Off..................................201
System Indicator Lights and Messages.........201
Using a Switch.....................................................201
Using the Information Display Controls........201
Using Voice Recognition............................385 Audio Voice Commands...................................387
Climate Voice Commands................................388
Mobile App Voice Commands........................392
Navigation Voice Commands...........................
391
Phone Voice Commands..................................388
SiriusXM Traffic and Travel Link Voice Commands......................................................393
Voice Settings Commands...............................394
Utilizing the Mediation/Arbitration Program (Canada Only)..............................................271
V
Vehicle Care
...................................................314
General Information............................................314
Vehicle Certification Label
.........................356 Vehicle Identification Number..................356
Vehicle Storage
.............................................321
Battery...................................................................322
Body........................................................................\
321
Brakes...................................................................322
Cooling system...................................................322
Engine...................................................................322
Fuel system..........................................................322
General..................................................................321
Miscellaneous.....................................................322
Removing Vehicle From Storage
...................322
Tires.......................................................................322
Ventilation See: Climate Control..........................................138
VIN See: Vehicle Identification Number...............356
Voice Control...................................................79
W
Warning Lamps and Indicators..................103 Adaptive Cruise Control....................................103
Anti-Lock Braking System.................................
103
Autohold Active...................................................103
Autohold Unavailable.........................................103
Battery....................................................................103
Blind Spot Monitor..............................................103
Brake System.......................................................104
542
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index