Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65
...............................12
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........13
Special Notices
.................................................13
Mobile Communications Equipment
...........14
Export Unique Options...................................14
Environment
Protecting the Environment
..........................15
Child Safety
General Information........................................16
Installing Child Restraints
..............................18
Booster Seats
...................................................27
Child Restraint Positioning
...........................30
Child Safety Locks...........................................31 Seatbelts
Principle of Operation
....................................33
Fastening the Seatbelts
................................34
Seatbelt Height Adjustment
.........................37
Seatbelt Warning Lamp and Indicator Chime............................................................38
Seatbelt Reminder..........................................39
Child Restraint and Seatbelt Maintenance................................................40
Seatbelt Extension...........................................41
Personal Safety System ™
Personal Safety System ™
..............................42
Supplementary Restraints System
Principle of Operation....................................43
Driver and Passenger Airbags....................44
Front Passenger Sensing System
..............46
Side Airbags
.....................................................48
Driver and Passenger Knee Airbags.........49
Safety Canopy™
...............................................50
Crash Sensors and Airbag Indicator...........51 Airbag Disposal...............................................52
Keys and Remote Controls
General Information on Radio
Frequencies.................................................53
Remote Control
...............................................54
Replacing a Lost Key or Remote Control..........................................................58
MyKey™
Principle of Operation...................................59
Creating a MyKey...........................................60
Clearing All MyKeys........................................61
Checking MyKey System Status..................61
Using MyKey With Remote Start Systems.........................................................62
MyKey Troubleshooting
................................62
Locks
Locking and Unlocking.................................64
Keyless Entry
....................................................70
Interior Luggage Compartment Release
..........................................................72
1
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should be
positioned low across the hips below the
belly and worn as tight as comfort will allow.
The shoulder belt should be positioned to
cross the middle of the shoulder and the
center of the chest.
Seatbelt Locking Modes WARNINGS
After any vehicle crash, the seatbelt
system at all passenger seating
positions must be checked by an authorized
dealer to verify that the automatic locking
retractor feature for child seats is still
functioning properly. In addition, all seatbelts
should be checked for proper function. The belt and retractor assembly must
be replaced if the seatbelt assembly
automatic locking retractor feature or any
other seatbelt function is not operating
properly when checked by an authorized
dealer. Failure to replace the belt and
retractor assembly could increase the risk of
injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the vehicle sensitive
locking mode. The front outboard passenger
and rear seatbelts have both the vehicle
sensitive locking mode and the automatic
locking mode.Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length adjustment
to your movements and locking in response
to vehicle movement. For example, if the
driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of
about 5 mph (8 km/h) or more, the
combination seatbelts will lock to help
reduce forward movement of the driver and
passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If this
occurs, let the belt retract slightly and pull
webbing out again in a slow and controlled
manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver seatbelt.
35
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Note:
The rear inflatable seatbelts are
compatible with most infant and child safety
car seats and belt positioning booster seats
when properly installed. This is because they
are designed to fill with a cooled gas at a
lower pressure and at a slower rate than
traditional airbags. After inflation, the
shoulder portion of the seatbelt remains cool
to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag located in the shoulder
seatbelt webbing.
• Lap seatbelt webbing with automatic
locking mode.
• The same warning light, electronic
control and diagnostic unit as used for
the front seatbelts.
• Impact sensors located in various parts
of the vehicle.
How does the rear inflatable seatbelt
system work?
The rear inflatable seatbelts will function like
standard restraints in everyday usage. During a crash of sufficient force, the
inflatable belt will inflate from inside the
webbing. The fully inflated belt's increased diameter
more effectively holds the occupant in the
appropriate seating position, and spreads
crash forces over more area of the body than
regular seatbelts. This helps reduce pressure
on the chest and helps control head and
neck motion for passengers.
The rear inflatable seatbelts are designed to
inflate in frontal or near-frontal crashes and
in some side impact crashes and rollover
crashes. The fact that the rear inflatable
seatbelt did not inflate in a crash does not
mean that something is wrong with the
system. Rather, it means the forces were not
of the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING
Position the safety belt height adjusters
so that the belt rests across the middle
of your shoulder. Failure to adjust the safety
belt properly could reduce the effectiveness
of the safety belt and increase the risk of
injury in a crash. 37
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Proper Driver and Front Passenger
Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA) recommends
a minimum distance of at least 10 inches (25
centimeters) between an occupant’ s chest
and the driver airbag module. To properly position yourself away from the
airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their seats
and put on safety belts, it is very important
that they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat back, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. Children must always be properly restrained.
Accident statistics suggest that children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Failure to follow these instructions
may increase the risk of injury in a crash.
45
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Lumbar and bolster mode
Massage mode
Upper lumbar
Back massage intensity adjustment
A
Lumbar decrease
Massage intensity decrease and off *
B
Lower lumbar**
Cushion massage intensity adjustment
C
Lumbar increase
Massage intensity increase
D
-
On and off
E
* The massage feature will default to an alternating massage mode with bac\
k massage intensity adjustment. The lumbar and bolster feature
will default to the middle lumbar mode.
** Press C a second time to adjust the back bolster. Press C a third time to adjust the cushion bolster.
You can also adjust this feature through the touchscreen. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour
Seats.
When switched on, the system displays
directions for you to adjust the lumbar
settings in your seat or to set the massage
function. To access and make adjustments to the
lumbar setting:
1. Choose the desired seat to adjust.
2. Press the + or - to adjust the lumbar
intensity.
To access and make adjustments to the
massage setting: 1. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour Seats.
2. Choose the desired seat to adjust.
3. Press OFF, LO or HI.
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System Errors......................................................243
System Lights, Messages and Audible
Alerts.................................................................242
System Limitations.............................................242
Using the System...............................................239
Cruise Control..................................................79
Principle of Operation........................................221
Type 1.......................................................................79
Type 2......................................................................79
Cruise control See: Using Cruise Control................................221
Customer Assistance
..................................268
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86 Type 1 - Conventional
(Non-Configurable)..........................................86
Type 2 - Configurable..........................................86
Direction Indicators........................................89 Lane Change..........................................................89
Drive Control
..................................................247
LINCOLN DRIVE CONTROL.............................247
Driver Alert......................................................231 Using Driver Alert................................................231 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids
.....................................................231
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps...........................86
E
Economical Driving
......................................256
EcoSelect..........................................................171
Electric Parking Brake..................................196 Applying the electric parking brake...............
196
Applying the electric parking brake when the vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............198
Electric Vehicle Information
........................431
Power.....................................................................433
Emission Control System
............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185 End User License Agreement..................509
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................509
Engine Block Heater....................................166 Using the Engine Block Heater.......................167
Engine Coolant Check................................300 Adding Coolant....................................................301
Coolant Change..................................................303
Engine Coolant Temperature
Management...................................................304
Fail-Safe Cooling................................................303
Recycled Coolant...............................................302
Severe Climates.................................................303
Engine Immobilizer See: Passive Anti-Theft System.........................74
Engine Oil Check.........................................299 Adding Engine Oil..............................................299
Engine Oil Dipstick......................................299
Engine Specifications
..................................354
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Remote Control...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................
54
Sounding the Panic Alarm..................................56
Remote Start
...................................................142
Automatic Settings..............................................142
Repairing Minor Paint Damage
.................320
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)..............................................................274
Reporting Safety Defects (U.S. Only)
.......274
Roadside Assistance...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside Assistance.......................................................260
Vehicles Sold in the United States: Getting Roadside Assistance....................................259 Vehicles Sold in the United States: Using
Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In See: Breaking-In.................................................256
Running Out of Fuel......................................177 Refilling With a Portable Fuel Container........177
S
Safety Canopy™
...............................................50
Safety Precautions........................................175
Scheduled Maintenance Record..............489
Scheduled Maintenance
.............................479
Seatbelt Extension...........................................41
Seatbelt Height Adjustment
.........................37
Seatbelt Reminder..........................................39 Belt-Minder™...........................................................39
Seatbelts...........................................................33 Principle of Operation..........................................33
Seatbelt Warning Lamp and Indicator Chime..............................................................38
Conditions of operation......................................38
Seats.................................................................143
Security..............................................................74
Settings...........................................................442 911 Assist...............................................................448
Ambient Lighting................................................456 Bluetooth..............................................................444
Clock......................................................................444
Display...................................................................457
General..................................................................454
Media Player........................................................443
Mobile Apps.........................................................452
Navigation............................................................450
Phone....................................................................445
Radio......................................................................449
Sound....................................................................442
Valet Mode...........................................................458
Vehicle..................................................................456
Voice Control.......................................................457
Wi-Fi.......................................................................455
Side Airbags.....................................................48
Side Sensing System..................................208 Obstacle Distance Indicator............................208
Sitting in the Correct Position
....................143
Snow Chains See: Using Snow Chains..................................346
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................488
Speed Control See: Cruise Control.............................................221
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index