ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
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Coolant Change
At specific mileage intervals, as listed in the
scheduled maintenance information, the
coolant should be changed. Add prediluted
coolant approved to the correct specification.
See Capacities and Specifications (page
379).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient temperature,
vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the coolant
temperature gauge moves toward the red
zone: A warning lamp illuminates and a
message may appear in the
information display. If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury. Never remove the coolant reservoir
cap when the engine is running or hot.
Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
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WARNINGS
Do not spin the wheels at over
34 mph (55 km/h). The tires may
fail and injure a passenger or bystander. Driving habits have a great deal to do
with your tire mileage and safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on the road
*Do not run over curbs or hit the tire
against a curb when parking
Highway Hazards
No matter how carefully you drive
there
’s always the possibility that you
may eventually have a flat tire on the
highway. Drive slowly to the closest safe
area out of traffic. This may further
damage the flat tire, but your safety is
more important. If you feel a sudden vibration or ride
disturbance while driving, or you suspect
your tire or vehicle has been damaged,
immediately reduce your speed. Drive
with caution until you can safely pull off
the road. Stop and inspect the tires for
damage. If you cannot detect a cause,
have the vehicle towed to the nearest
repair facility or tire dealer to have the
vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole
can cause the front end of your vehicle
to become misaligned or cause damage
to your tires. If your vehicle seems to
pull to one side when you’re driving, the
wheels may be out of alignment. Have
an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the
rear can cause uneven and rapid
treadwear of your tires and should be
corrected by an authorized dealer.
Front-wheel drive vehicles and those
with an independent rear suspension
may require alignment of all four wheels.The tires should also be balanced
periodically. An unbalanced tire and
wheel assembly may result in irregular
tire wear.
Tire Rotation
Note:
If your tires show uneven wear
ask an authorized dealer to check for
and correct any wheel misalignment,
tire imbalance or mechanical problem
involved before tire rotation.
Note: Your vehicle may be equipped
with a dissimilar spare wheel and tire
assembly. A dissimilar spare wheel and
tire assembly is defined as a spare
wheel and tire assembly that is different
in brand, size or appearance from the
road tires and wheels. If you have a
dissimilar spare wheel and tire assembly
it is intended for temporary use only and
should not be used in a tire rotation.
Note: After having your tires rotated,
inflation pressure must be checked and
adjusted to the vehicle requirements.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at:
Web Address (United States)
www.Accessories.Lincoln.com
You can also visit: Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories. Lincoln Motor Company will warrant your
accessory through the warranty that provides
the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Floor mats.
• Rear seat entertainment system*.
• Sport pedals.
• Table cradle*.
Lifestyle
• Ash cup or coin holder.
• Cargo organization and management. •
Cross bars*.
• Roof rack and carriers*.
• SUV camping tent*.
• Trailer towing products.
Peace of Mind
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• In-vehicle safe*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security.
• Wheel locks.
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Your vehicle is equipped with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval may
be up to one year or 10000 miles (16000
kilometers).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the message appearing. Make
sure you reset the Intelligent Oil-Life Monitor
after each oil change. See Oil Change
Indicator Reset (page 313).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or 5000
miles (8000 kilometers) from your last oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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Multi-Point inspection
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
you use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning your
vehicle and reduces environmental waste at
the same time.This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
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