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Making Calls
There are many ways to make calls from the
SYNC 3 system, including using voice
commands. See Using Voice Recognition
(page 422). You can use the touchscreen to
place calls as well.
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To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 472).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay and
Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant.
Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newer
with iOS 7.1 or newer. Updating to the latest
iOS version is recommended.
1. Plug your phone into a USB port.
See
Media Hub (page 402).
2. Select Apple CarPlay on the touchscreen. To disable this feature from the Settings
screen, select: Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects Apple
CarPlay. Select the name of your device
and select:
Disable
To return to SYNC 3, go to the Apple CarPlay
home screen and select the SYNC app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to your
device from Google Play to prepare your
device (this may require mobile data
usage). Note:
The Android Auto App may not be
available within your current market.
2. To switch this feature on from the Settings screen, scroll left on the screen
and select: Menu Item
Android Auto Preferences
Enable Android Auto
Note: Android Auto must be switched on
prior to plugging your device.
You can then plug your device into a USB
port.
See Media Hub (page 402).
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To disable this feature from the Settings
screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the speedometer
icon in the Android Auto menu bar at the
bottom of the touchscreen, and then touch
the option to return to SYNC.
Note: Contact Google for Android Auto
support. NAVIGATION
Your navigation system is comprised of two
main features, destination mode and map
mode.
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.
3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.
3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases. Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see a
farther away view of the map.
You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.
The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options: Heading up (2D map)
This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to
3 mi (5 km).
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North up (2D map) always shows
the northern direction to be
upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and then dragging
your finger along the shaded bar with arrows
at the bottom of the map. Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle
’s current
location. Points of Interest (POI) grouping
icon:
You can choose up to three
POI icons to display on the map. If
the chosen POIs are located close
together or are at the same location a box is
used to display a single category icon
instead of repeating the same icon, in order
to reduce clutter. When you select the box
on the map, a pop-up appears indicating how
many POIs are in this location. Select the pop
up to see a list of the available POIs. You can
scroll through and select POIs from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map. If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic flow
will be indicated on the map by green (clear),
yellow (slowing), and red (stopped) road
highlights. Traffic flow is indicated where the
information is available and varies across the
US.
You can choose to display traffic icons on
the map representing twelve different types
of incidents.
See Settings (page 472).
You can set a destination by hovering above
a location and selecting: Button
Start
Destination Mode
To set a destination, press: Description
Menu Item
Destination
Enter a navigation destination in any of the following formats: Street Address
Search
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Description
Menu Item
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching out of\
state
You can enter unique addresses that contain door number prefixes with or without the prefix. For example,
you could enter "6N340 Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
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Description
Menu Item
This is in a decimal degrees format, one to six decimal places are accep\
ted.
You are given autocomplete options below the address bar to select as you\
type.
If you do not give an exact destination, a menu displays with your possi\
ble selections.
Collections of your last 40 navigation destinations display here.
Previous Destinations
You can select any option from the list to select it as your destination.\
Select this option to remove all previous destinations.
Delete All
Select to navigate to your set Home destination.
Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a favorite for home. Select:
Home
Enter a location into the search bar and press:
Yes
Save
Select to navigate to your set Work destination.
Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a favorite for work. Select:
Work
Enter a location into the search bar and press:
Yes
Save
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