
Vehicle Care
General Information.......................................311
Cleaning Products..........................................311
Cleaning the Exterior....................................312
Waxing..............................................................313
Cleaning the Engine
.....................................313
Cleaning the Windows and Wiper Blades..........................................................314
Cleaning the Interior.....................................314
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................316
Cleaning Leather Seats................................317
Repairing Minor Paint Damage..................317
Cleaning the Wheels....................................317
Vehicle Storage
.............................................318
Wheels and Tires
General Information
......................................321
Tire Care
.........................................................323
Using Snow Chains
......................................336
Tire Pressure Monitoring System.............337
Changing a Road Wheel
..............................341
Technical Specifications.............................349 Capacities and Specifications
Engine Specifications - 3.5L
Ecoboost™...................................................351
Engine Specifications - 3.7L......................352
Motorcraft Parts - 3.5L Ecoboost™............353
Motorcraft Parts - 3.7L.................................354
Vehicle Identification Number
..................355
Vehicle Certification Label.........................355
Transmission Code Designation..............356
Capacities and Specifications - 3.5L Ecoboost™..................................................357
Capacities and Specifications - 3.7L........364
Audio System
General Information
......................................371
Audio Unit
.......................................................372
USB Port
..........................................................375
Media Hub
......................................................375
SYNC™ 3
General Information
.....................................376
Home Screen
................................................393
Using Voice Recognition
............................395 Entertainment................................................405
Climate.............................................................418
Phone
..............................................................422
Navigation......................................................430
Apps
.................................................................440
Settings...........................................................444
SYNC™ 3 Troubleshooting.........................460
Accessories
Accessories....................................................477
Lincoln Protect
Lincoln Protect..............................................479
Scheduled Maintenance
General Maintenance Information...........482
Normal Scheduled Maintenance.............486
Special Operating Conditions Scheduled Maintenance.............................................490
Scheduled Maintenance Record..............494
Appendices
End User License Agreement
....................514
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MKT (TP4) , enUSA, First Printing Table of Contents

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
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MKT (TP4) , enUSA, First Printing Introduction

WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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MKT (TP4) , enUSA, First Printing Introduction

interference with or even damage to vehicle
systems. We do not recommend or endorse
the use of aftermarket plug-in devices unless
approved by Ford. The vehicle Warranty will
not cover damage caused by an aftermarket
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’ s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and specifications that are unique to your vehicle.
This Owner’
s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for export. Refer to
this Owner’ s Manual for all other required
information and warnings.
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MKT (TP4) , enUSA, First Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met. The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of the
following could cause a decrease in
operating range:
•
weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters, such
as amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems may operate on the same
frequency as your remote control. If other
transmitters are operating on those
frequencies, you may not be able to use your
remote control. Using your remote control
near some types of electronic equipment,
such as USB devices, computers or cell
phones can interfere with remote operation.
Operating your remote control near metal or
metallic-finished purses, bags or clothing can
interfere with remote operation. You can lock
and unlock the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You touch the inside of any exterior door
handle within
3 ft (1 m) proximity of an
intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 61).
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MKT (TP4) , enUSA, First Printing Keys and Remote Controls

AUDIO CONTROL
You can operate the following functions with
the control:
Seek up and down or next.
A
Media.
B
Volume up or down.
C
Mute.D
MEDIA
Press repeatedly to scroll through available
audio modes. Seek, Next or Previous
Press the seek button to:
•
Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up or
down the frequency band.
• Seek through a track.
VOICE CONTROL Phone mode.
A
Voice recognition.
B See your SYNC information.
CRUISE CONTROL
Type 1
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V E173610

GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the engine. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you smell
exhaust fumes inside your vehicle, have your
vehicle inspected immediately. Do not drive
if you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi (8 km)
after you reconnect it. This is because the
engine management system must realign
itself with the engine. You can disregard any
unusual driving characteristics during this
period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the engine.
KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine. Ignition Modes
The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal, press
and release the button once when the
ignition is in the on mode, or when the
engine is running but the vehicle is not
moving.
On:
All electrical circuits are operational and
the warning lamps and indicators illuminate.
• Without applying the brake pedal, press
and release the button once.
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MKT (TP4) , enUSA, First Printing Starting and Stopping the EngineE191075

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until the
sound stops. Otherwise, fuel may spray out,
which could cause serious personal injury. Fuels can cause serious injury or death
if misused or mishandled.
Flow of fuel through a fuel pump nozzle
can produce static electricity. This can
cause a fire if you are filling an ungrounded
fuel container. Fuel may contain benzene, which is a
cancer-causing agent. WARNINGS
When refueling always shut the engine
off and never allow sparks or open
flames near the fuel tank filler valve. Never
smoke or use a cell phone while refueling.
Fuel vapor is extremely hazardous under
certain conditions. Avoid inhaling excess
fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and any
open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling.
• Automotive fuels can be harmful or fatal
if swallowed. Fuel such as gasoline is
highly toxic and if swallowed can cause
death or permanent injury. If fuel is
swallowed, call a physician immediately,
even if no symptoms are immediately
apparent. The toxic effects of fuel may
not be visible for hours. •
Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead to
eye and respiratory tract irritation. In
severe cases, excessive or prolonged
breathing of fuel vapor can cause serious
illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with water
for 15 minutes and seek medical
attention. Failure to seek proper medical
attention could lead to permanent injury.
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MKT (TP4) , enUSA, First Printing Fuel and Refueling