2017 Lexus ES350 emergency towing

16Pictorial index
ES350_OM_OM33C68U_(U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 1 5 4
Starting the engine/changing the modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 154
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 475
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 502
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 488
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 159
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 476
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 76
Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . . . . . . .P. 76
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 72
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 482
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ES350_OM_OM33C68U_(U)4-5. Using the driving support systems
WA R N I N G
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could cause an accident result-
ing in death or serious injury.
●Roads where there are pedestrians, cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep downhills, or where there are su
dden changes between sharp up and down
gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
●At entrances to freeways and highways
●When weather conditions are bad enough that they may prevent the sensors from
detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
●When there is rain, snow, etc. on the front surface of the radar sensor or camera sen-
sor
●In traffic conditions that require frequent repeated acceleration and deceleration
●During emergency towing
●When an approach warning buzzer is heard often

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ES350_OM_OM33C68U_(U)4-5. Using the driving support systems
■Automatic cruise control cancelation
Cruise control will stop maintaining the vehicle speed in any of the following situations.
●Actual vehicle speed falls more than approximately 10 mph (16 km/h) below the preset
vehicle speed.
At this time, the memorized set speed is not retained.
●Actual vehicle speed is below approximately 25 mph (40 km/h).
●VSC is activated.
●TRAC is activated for a period of time.
●When the VSC or TRAC system is turned off by pressing the VSC OFF switch.
■If the warning message for the cruise contro
l is shown on the multi-information display
Press the “ON/OFF” button once to deactivate the system, and then press the button
again to reactivate the system.
If the cruise control speed cannot be set or if the cruise control cancels immediately after
being activated, there may be a malfunction in the cruise control system. Have the vehi-
cle inspected by your Lexus dealer.
WA R N I N G
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in death or
serious injury.
●Roads where there are pedestrians, cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

476
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact your
Lexus dealer or commercial towing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flat bed truck.
Use a safety chain system for all towing , and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
XFrom the frontXFrom the rear
Release the parking brake. Use a towing dolly under the front
wheels.

4778-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
If your vehicle is transported by a flat
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 °.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surfaced roads for 50 miles (80 km) at low at
under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.
Using a flat bed truck
Emergency towing

4788-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
Take out the towing eyelet. (→P. 4 9 2 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 1 6 2
Emergency towing procedure
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4798-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 4 9 2 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged.

4928-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
Jack
Wheel nut wrench Spare tire
Screwdriver
Wheel lock key
* (if equipped)
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