2017 Lexus ES300h Owner's Manual

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ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
■Doors
Use the mechanical key (
→P. 1 0 5 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
An alarm will sound if the alarm is set.
( → P. 7 8 )
If communication between the electronic key and vehicle is interrupted
(→ P. 123) or the electronic key cann ot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened and the hybrid system can be started by following the procedure
below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
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5288-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
The power switch will turn to ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the power switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Shift the shift lever to P and press the power sw itch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( →P. 4 8 1 )
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and mode s will be changed each time the switch is
pressed. ( →P. 1 6 9 )
■When the electronic key does not work properly
●Make sure that the smart access system with push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features →P. 5 6 2 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 2 2 )
Starting the hybrid system
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WA R N I N G
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mech anical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
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ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.
Confirm that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the situa-
tion, the alarm may activate and doors
locked. ( →P. 7 9 )
Open the trunk lid and remove the 12-volt battery cover. (→ P. 4 6 1 )
In the event that the trunk opener cannot be used, use the mechanical key to open the
trunk. ( →P. 5 2 7 )
Connect the jumper cables according to the following procedure:
The following procedures may be used to start the hybrid system if the 12-volt
battery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
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5308-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Connect a positive jumper cable clamp to the positive (+) battery terminal
on your vehicle.
Connect the clamp on the other end of the positive cable to the positive (+)
battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal on the
second vehicle.
Connect the clamp at the other end of the negative cable to a solid, station-
ary, unpainted metallic point away from the 12-volt battery and any moving
parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed slightly and
maintain at that level for approximately 5 minutes to recharge the 12-volt bat-
tery of your vehicle.
Open and close any of the doors of your vehicle with the power switch off.
Maintain the engine speed of the second vehicle and start the hybrid system
of your vehicle by turning the power switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator does not come
on, contact your Lexus dealer.
Once the hybrid system has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at your Lexus dealer
as soon as possible.1
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5318-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio syst em while the hybrid system is stopped.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart access system
with push-button start when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.

5328-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
WA R N I N G
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flammable gas
that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is not
unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to come
into contact with any other parts or metal surfaces in the area, such as brackets or
unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with each
other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-volt
battery.
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte, while related
parts contain lead and lead compounds. Observe the following precautions when han-
dling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and take care not
to allow any 12-volt battery fluids (acid) to come into contact with skin, clothing or the
vehicle body.
●Do not lean over the 12-volt battery.
●In the event that 12-volt battery fluid comes into contact with the skin or eyes, immedi-
ately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention can be
received.
●Always wash your hands after handling the 12-volt battery support, terminals, and
other battery-related parts.
●Do not allow children near the 12-volt battery.
■After recharging the 12-volt battery
Have the 12-volt battery inspected at your Lexus dealer as soon as possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to
emit a malodorous gas, which may be detrimental to the health of passengers.
■When replacing the 12-volt battery
→P. 4 6 3

533
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If your vehicle overheats
■If the needle of the engine coolant temperature gauge enters the red zone
Stop the vehicle in a safe place and turn off the air conditioning system, and
then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently, inspect
the hoses and cooling system for
leaks. Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Lexus
dealer.
The coolant level is satisfactory if
it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL”
“LOW”
Radiator cap
The following may indicate that your vehicle is overheating.
●The needle of the engine coolant temperature gauge ( →P. 8 6 ) e n t e r s t h e
red zone or a loss of hybrid system power is experienced. (For example, the
vehicle speed does not increase.)
●“Hybrid System Overheated” is shown on the multi-information display.
●Steam comes out from under the hood.
Correction procedures
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5348-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Add coolant if necessary.
Water can be used in an emergency
if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to check
that the radiator cooling fans operate and to check for coolant leaks from
the radiator or hoses.
The fans operate when the air conditioning system is turned on immediately after a
cold start. Confirm that the fans are operating by checking the fan sound and air
flow. If it is difficult to check these, turn the air conditioning system on and off
repeatedly. (The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
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