2017 INFINITI QX30 USB

iPod player
SymptomPossible cause Possible solution
The system does not recognize an iPod. The connector cable is not correctly connected or the iPod does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod after performing the procedure above, reset the iPod.
The iPod that is to be connected is not compatible with the system. Check the iPod model and firmware versions
available for the system.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from the USB connector. Slowly connect or disconnect the USB cable.
An iPod cannot be operated. The iPod is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod. Remove all equipment from the iPod after
disconnecting the iPod from the system, and then connect it to the system again.
The iPod is not operating normally. Disconnect and re-connect the iPod to the in-vehicle
audio system.
The system plays back an album/track that includes particular album art. Disconnect the iPod from the in-vehicle audio system
and then reset the iPod. Disable the album art and then re-connect the iPod to the system.
An iPod does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less
than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored
on the iPod.
Music cannot be played back. The connector is not connected to the iPod. Firmly connect the connector until it clicks.
Music stops playing. The sound cuts off due to vibration resulting from the
iPod being in an unstable location. Place the iPod in a stable location where it does not
roll over.
The sound is distorted. The EQ (equalizer) function of the iPod is turned on. Turn off the EQ (equalizer) function.
The iPod battery requires more time than usual to charge. Charging the iPod battery may take longer while the
iPod is playing. If the iPod requires charging, it is recommended to
stop playback
4-128Display screen, heater and air conditioner, and audio system

SymptomPossible cause Possible solution
An iPod cannot be charged while connected to the system. The cable connected to the iPod may be deteriorated
(cable disconnection, etc.). Check the cable.
The connected iPod cannot be operated with the in-vehicle system. -
The operation of an iPod must be performed using the
in-vehicle audio system after the iPod is connected to
the system.
The sound skips. Surrounding circumstances (noise, etc.) may cause the
audio to skip. This does not indicate a malfunction.
The USB extension cable is not correctly connected. Do not use a USB extension cable.
USB memory
Symptom Possible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used.Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
Connection or disconnection operation of the USB device was too abrupt. Connect or disconnect the USB device slowly.
Display screen, heater and air conditioner, and audio system4-129

SymptomPossible cause Possible solution
The USB memory device cannot operate with voice recognition. Depending on the device, an iPhone
Ror iPodRmay be recognized as a USB memory device. This is not a malfunction
More than one audio device is connected to USB port. Only one audio device can be operated with the voice recognition system even when multiple numbers ofdevices are connected. Select an audio source to operate with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected. Connect an audio device to the system. An audio source to be operated with the voicerecognition system has not been selected. Select an audio source to be operated with the voice
recognition system.
An error message is displayed when trying to select a track and operate the USB/iPod. The track information is being processed for
registration by the system. Song information will be loaded into the system
when a new audio device is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for the loading to complete (this may take from a few minutes to up to an hour).
The number of songs stored on the connected audio device exceeds its capacity. Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist name, album
name, song name, and playlist, etc., will make voice recognition song search available.
The Navigation item is not displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after the system is started. Display any screen other than the Voice Recognition
screen, and then push <
>.
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USB connection..................4-3
Vanity mirror ...................3-17
Lights .....................2-86
Vehicle ......................4-100
Apps Manager ................4-100
Vehicle Dynamic Control (VDC) .........5-90
Vehicle identification ..............10-9
Air conditioner label .............10-11
Engine serial number ............10-10
Number (VIN) (chassis number) ......10-10
Number (VIN) plate ..............10-9
Tire and loading information label .....10-11
Vehicle Immobilizer system ...........5-14
Vehicle information display ...........2-15
Warnings and indicators ...........2-29
Vehicle loading information ..........10-13
Ventilators ....................4-41
Voice Recognition system ...........4-103
Command list ................4-108
Giving voice commands ...........4-104
Settings ....................4 -114
Voice recognition system ............4-135
Troubleshooting ...............4-135
Voice Recognition system ...........4-105
Voice command screen ...........4-105
Warninglights...................2-8 Airbag.....................1-55
Warnings.....................2-29 Vehicle information display .........2-29Warranty
.....................10-17
Emission control system ..........10-17
Washing ......................7-2
Waxing.......................7-2
Wheellockbolts .................6-9
Wheels ......................8-34
Balancing ...................8-34
Blocking.....................6-5
Care.......................7-3
Changing tires and wheels .........8-32
Installation ...................6-8
Removal .....................6-6
Sizes ......................10-8
Wheellockbolts................6-9
Wheels and tires ............8-26,10-8
Windows .....................2-72
Window washer ..................8-8
Fluid.......................8-8
Windshield ....................2-61 Defroster ....................2-61
De-icer switch .................2-62
Wiper and washer switch ..........2-60
Winter.......................5-93 Battery .....................5-93
Driving on

snow or ice ............5-94
Enginecoolant ................5-93
Precautions ..................5-93
Special equipment ..............5-94
Tire equipment ................5-94 Wipers.......................8-13
Blade replacement ..............8-13
Rear - Operation ...............2-61
Washer nozzle .................8-14
Wiper and washer switch .......2-59, 2-60
Index11-7