2017 HONDA ACCORD navigation system

124
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed every
time I start the car.This is normal. The Startup Confirmation screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certa in period of time, even if you do not
select OK.
The navigation system reboots by itself (returns to
the opening screen).A reboot can be caused by extreme temper atures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see your
dealer.
How do I specify a destination when an entered city
or street could not be found?Try selecting the destination directly from the map.
2 Map Input P. 71
How do I delete saved places?1.Select > > Saved > > Delete Saved Places .
2. Select saved places you want to delete.
3. Select Delete .
4. Select Yes.
I cannot hear the navigation system voice.1.Select and then press the (Back) icon. Select Setting > Navigation .
Check that Voice Prompts is not set to off.
2. Press the (Home) icon. Select Settings > System > Sound/Beep tab.
Turn up Guidance Volume , if guidance volume is low.
For more details, see the Owner’s Manual.

126
uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used wh en calculating a route.
2Recalculate Using Another Route Preference P. 105
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision.
The vehicle position icon is not following the road. ●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboar d, such as radar detectors, cellular
phones, or loose articles.
●Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult your dealer.
2 GPS P. 130
How do I stop the map from rotating as I drive
along?1.Select and then pres s the (Back) icon.
2. Select Settings > Map & Vehicle > Driving Map View .
3. Check that Driving Map View is set to Track Up or 3-D.
4. Select North Up and the select Save.
The “arrive time” display sometimes increases even
though I am getting closer to my destination.“Arrival time” is based on the speed limit on each road. Depending on the traffic
conditions, the “arrival time” may be calculated to be earlier or later.
My elevation (shown when I display the current
position) seems to fluc tuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 ft (30 m) due to GPS calculation errors.
2 GPS P. 130
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GP S antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.

127
uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly undergoing revision.
Does the navigation system work outside North
America?The navigation system contains maps for the contiguous United States, Canada,
Mexico, Puerto Rico, US Virgin Islands, Cayman Islands, Bahamas, French Guiana,
Guadeloupe, Martinique, Saint Barthelemy, and Jamaica. The navigation system
will not work in other countries.
2 Map Coverage P. 133
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.

129
Reference Information
System Limitations................................130
GPS ......................................................130
Address Calculation ..............................130
Database ..............................................130
Customer Assistance .............................132
Resolving Problems ...............................132
Obtaining a Navigation Update .............132
Honda Automobile Customer Service Contact Information ............................132
Visiting Your Dealer ..............................133
Map Coverage ......................................133
Traffic Information ................................133 Legal Information
................................. 134
User Agreement ................................... 134

130
Reference Information
System Limitations
GPS
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side windows
• Cellular phones, PDAs, or other electronic devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near the navigation unit
• Trees, tall buildings, highway overpasses,
tunnels, or overhead electrical power
wires The GPS is operated by the U.S. Department
of Defense. For security reasons, there are
certain inaccuracies bui
lt into the GPS for
which the navigation system must
constantly compensate. This can cause
occasional positioning errors of up to
several hundred feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police st ations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local in formation sources.

131
uuSystem Limitations uDatabase
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 132
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

132
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 124
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 125
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmi n.com/mapErrors/
report.faces?utm_source=garmin&ut
m_medium=webpage&utm_content=
support&utm_campaign=errorreport
• Or call Garmin OEM support directly at
(855) 607-2536.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: www.hondanavi.com
• Canada: www.honda.ca
You can also contact your Honda dealer for
further information regarding the update
program available for your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

134
Reference Information
Legal Information
User Agreement
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The Data is provided for your personal,
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