
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
472 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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474 OnStar
.Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type (no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks. .
Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
OnStar 477
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0467.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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478 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0334. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Index 481
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 341
Accessory Power . . . . . . . . . . . . . . . 262
Active Fuel Management
®. . . . . . 266
Add-On Electrical Equipment . . . 334
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 334
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 476
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 444
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 258
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 52
Agreements Trademarks and License . . . . . 225
Air Cleaner/Filter, Engine . . . . . . . 355
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 235
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 234
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 71
Passenger Sensing System . . . . 75 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 71
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
Where Are the Airbags? . . . . . . . . 68
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Light On-Off . . . . . . . . . . . . . . . . . . 130
On-Off Light . . . . . . . . . . . . . . . . . . 130
On-Off Switch . . . . . . . . . . . . . . . . . . 73
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 130
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 66
Alarm Vehicle Security . . . . . . . . . . . . . . . . 38
All-Season Tires . . . . . . . . . . . . . . . . 384
All-Terrain Tires . . . . . . . . . . . . . . . . . 385
AM-FM Radio . . . . . . . . . . . . . . 184, 186
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 190
Multi-band . . . . . . . . . . . . . . . . . . . . 190
Antilock Brake System (ABS) . . . 281

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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482 Index
Antilock Brake System(ABS) (cont'd)
Warning Light . . . . . . . . . . . . . . . . . 135
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 427
Interior . . . . . . . . . . . . . . . . . . . . . . . . 432
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 224
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 461
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 293
Assistance Systems for
Parking and Backing . . . . . . . . . . 291
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 203
Theft-Deterrent Feature . . . . . . . 177
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 35
Forward Braking . . . . . . . . . . . . . . 295
Headlamp System . . . . . . . . . . . . 169
Transmission . . . . . . . . . . . . . . . . . 267
Transmission Fluid . . . . . . 352, 354
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 270 Automatic Transmission (cont'd)
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 371
Auxiliary
Roof Mounted Lamp . . . . . . . . . . 171
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 202
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 368
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 368
B
Battery Load Management . . . . . . . . . . . . 174
Power Protection . . . . . . . . . . . . . 175
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 145
Battery - North America . . . . 366, 418
Blade Replacement, Wiper . . . . . 372
Blind Spot Mirrors . . . . . . . . . . . . . . . 44
Bluetooth Overview . . . . . . . . 210, 212, 216, 220
Bluetooth Audio . . . . . . . . . . . . . . . . 203
Brake
Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 258
System Warning Light . . . . . . . . 134
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 364 Antilock . . . . . . . . . . . . . . . . . . . . . . . 281
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 283 Brakes (cont'd)
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Parking . . . . . . . . . . . . . . . . . . . . . . . 282
System Messages . . . . . . . . . . . . 145
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 239 Automatic Forward . . . . . . . . . . . 295
Break-In, New Vehicle . . . . . . . . . . 258
Bulb Replacement . . . . . . . . . . . . . . 375 Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 375
Halogen Bulbs . . . . . . . . . . . . . . . . 373
Headlamp Aiming . . . . . . . . . . . . . 373
Headlamps . . . . . . . . . . . . . . . . . . . 373
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 373
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 374
Buying New Tires . . . . . . . . . . . . . . . 401
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 115
California Fuel Requirements . . . . . . . . . . . 301

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Index 483
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 341
California
Proposition
65 Warning . . . . . . . . . .340, 366, 418
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 453
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 266
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 36
Winter Driving . . . . . . . . . . . . . . . . 248
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .110
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 172
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 191
Center Console Storage . . . . . . . . 109
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 375
Chains, Tire . . . . . . . . . . . . . . . . . . . . 405
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . .118
Charging System Light . . . . . . . . . 132
Check Ignition Transmission Lock . . . 371 Check (cont'd)
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 133
Child Restraints
Infants and Young Children . . . . . 83
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 95, 98
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 427
Interior Care . . . . . . . . . . . . . . . . . . 432
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 231
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cluster, Instrument . . . . . . . . . . . . . 121
Collision Damage Repair . . . . . . . 464
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . 115 Messages . . . . . . . . . . . . . . . . . . . . 146
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 473
Control . . . . . . . . . . . . . . . . . . . . . . . . . 286 Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 284 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 136
Control of a Vehicle . . . . . . . . . . . . . 239
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 357
Engine Temperature Gauge . . 127
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . . . 356 Engine Messages . . . . . . . . . . . . 146
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 463
Cruise Control . . . . . . . . . . . . . . . . . . 287 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cupholders . . . . . . . . . . . . . . . . . . . . . 108
Customer Assistance . . . . . . . . . . . 460
Offices . . . . . . . . . . . . . . . . . . . . . . . . 459
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 460
Customer Information
Service PublicationsOrdering Information . . . . . . . . 466
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 457

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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484 Index
D
Damage Repair, Collision . . . . . . . 464
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 470
OnStar . . . . . . . . . . . . . . . . . . . . . . . 470
Data Recorders, Event . . . . . . . . . 469
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 169
Defensive Driving . . . . . . . . . . . . . . . 239
Delayed Locking . . . . . . . . . . . . . . . . . 35
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 475
Distracted Driving . . . . . . . . . . . . . . . 238
Dome Lamps . . . . . . . . . . . . . . . . . . . 173
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 141
Ajar Messages . . . . . . . . . . . . . . . 146
Delayed Locking . . . . . . . . . . . . . . . . 35
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Locks . . . . . . . . . . . . . . . . . . . . 35
Drive Belt Routing, Engine . . . . . . 456
Driver Assistance Systems . . . . . 290
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 141
Driving Assistance Systems . . . . . . . . . . 293 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 304
Defensive . . . . . . . . . . . . . . . . . . . . . 239
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 239
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 247
If the Vehicle is Stuck . . . . . . . . . 249
Loss of Control . . . . . . . . . . . . . . . 241
Off-Road . . . . . . . . . . . . . . . . . . . . . 242
Off-Road Recovery . . . . . . . . . . . 241
Vehicle Load Limits . . . . . . . . . . . 250
Wet Roads . . . . . . . . . . . . . . . . . . . 246
Winter . . . . . . . . . . . . . . . . . . . . . . . . 248
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 231
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 301
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 334
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 376
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 379, 381
Overload . . . . . . . . . . . . . . . . . . . . . 376 Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 472
Engine Air Cleaner/Filter . . . . . . . . . . . . . 355
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . 343
Coolant . . . . . . . . . . . . . . . . . . . . . . . 357
Coolant Heater . . . . . . . . . . . . . . . 262
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 127
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . 356
Cooling System Messages . . . 146
Drive Belt Routing . . . . . . . . . . . . 456
Exhaust . . . . . . . . . . . . . . . . . . . . . . 266
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Oil Life System . . . . . . . . . . . . . . . 351
Oil Messages . . . . . . . . . . . . . . . . . 147
Oil Pressure Gauge . . . . . . . . . . 126
Oil Pressure Light . . . . . . . . . . . . 139
Overheated Protection Operating Mode . . . . . . . . . . . . . 362
Overheating . . . . . . . . . . . . . . . . . . 360
Power Messages . . . . . . . . . . . . . 147
Running While Parked . . . . . . . . 267
Starting . . . . . . . . . . . . . . . . . . . . . . . 260