
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
426 Vehicle Care
To dolly tow a four-wheel-drive
vehicle from the front:1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0274 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0282.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Vehicle Care 427
5. Use a clamping devicedesigned for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dolly tow a four-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0282.
3. Put the transmission in P (Park). 4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0274 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0447.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
432 Vehicle Care
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
For an eAssist vehicle, see the
Silverado/Sierra eAssist
supplement.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect. If equipped with power assist steps, extend
them and then use a high pressure
wash to clean all joints and gaps.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. Refer to
“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
436 Vehicle Care
.Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the driver side
floor mat to unlock each retainer
and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
440 Service and Maintenance
.Lubricate body components. See
Exterior Care 0427.
. Check starter switch. See Starter
Switch Check 0371.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function
Check 0371.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0371.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism
Check 0371.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
. Inspect sunroof track and seal,
if equipped. See Sunroof048. .
Verify spare tire key lock
operation and lubricate as
needed. See Tire
Changing 0408.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
448 Service and Maintenance
UsageFluid/Lubricant
Front Axle Driveshaft Splines (All
1500/2500/3500 Series) and Rear
Axle Driveshaft Splines (All 1500 Series) Spline Lubricant, Special Lubricant (GM Part No. 19257121, in
Canada 19257122).
Front Axle –Four-Wheel Drive SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in
Canada 89021678).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Hydraulic Power Steering System (2500/3500 Series Only) GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge,
Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Rear Axle (1500 Series) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Rear Axle (2500/3500 Series) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Transfer Case (Four-Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
462 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 469
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.