2017 FORD TAURUS audio

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 389).The file format is notsupported by SYNC 3.
Update media index. See Settings (page418).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3

•Links to Third Party Sites: TheSOFTWARE may provide you with theability to link to third party sites. Thethird party sites are not under thecontrol of FORD MOTOR COMPANY,its affiliates and/or its designatedagent. Neither FORD MOTORCOMPANY nor its affiliates nor itsdesignated agent are responsible for(I) the contents of any third party sites,any links contained in third party sites,or any changes or updates to thirdparty sites, or (ii) webcasting or anyother form of transmission receivedfrom any third party sites. If theSOFTWARE provides links to thirdparty sites, those links are provided toyou only as a convenience, and theinclusion of any link does not imply anendorsement of the third party site byFORD MOTOR COMPANY, its affiliatesand/or its designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICES operating instructionsparticularly as they pertain to safetyand you agree to assume any riskassociated with the use of theDEVICES.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided by FORDMOTOR COMPANY separate from theDEVICES on media such as a ROM chip,CD ROM disk(s) or via web download orother means, and is labeled "For UpgradePurposes Only" or "For Recovery PurposesOnly" you may install one (1) copy of suchSOFTWARE onto the DEVICES as areplacement copy for the existingSOFTWARE, and use it in accordance withthis EULA, including any additional EULAterms accompanying the upgradeSOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual property rights inand to the SOFTWARE (including but notlimited to any images, photographs,animations, video, audio, music, text and"applets" incorporated into theSOFTWARE), the accompanying printedmaterials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materialsaccompanying the SOFTWARE. All titleand intellectual property rights in and tothe content which may be accessedthrough use of the SOFTWARE is theproperty of the respective content ownerand may be protected by applicablecopyright or other intellectual propertylaws and treaties. This EULA grants you norights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates,and third party software and serviceproviders and suppliers. Use of any on-lineservices which may be accessed throughthe SOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
EXPORT RESTRICTIONS: Youacknowledge that the SOFTWARE issubject to U.S. and European Union exportjurisdiction. You agree to comply with allapplicable international and national lawsthat apply to the SOFTWARE, includingthe U.S. Export Administration Regulations,as well as end-user, end-use anddestination restrictions issued by U.S. andother governments.
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Appendices

1. Safe and Lawful Use
You acknowledge that devoting attentionto the TeleNav Software may pose a riskof injury or death to you and others insituations that otherwise require yourundivided attention, and you thereforeagree to comply with the following whenusing the TeleNav Software:
(a) observe all traffic laws and otherwisedrive safely;
(b) use your own personal judgment whiledriving. If you feel that a route suggestedby the TeleNav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions;
(c) do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked;
(d) do not use the TeleNav Software forany illegal, unauthorized, unintended,unsafe, hazardous, or unlawful purposes,or in any manner inconsistent with thisAgreement;
(e) arrange all GPS and wireless devicesand cables necessary for use of theTeleNav Software in a secure manner inyour vehicle so that they will not interferewith your driving and will not prevent theoperation of any safety device (such as anairbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting fromany dangerous or otherwise inappropriateuse of the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering theTeleNav Software, to provide TeleNav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform TeleNav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNavhereby grants to you a personal,non-exclusive, non-transferable license(except as expressly permitted belowin connection with your permanenttransfer of the TeleNav Softwarelicense), without the right tosublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration ofthis Agreement. You agree that you willuse the TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercialnavigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alteror otherwise change the TeleNavSoftware or any part thereof; (b)attempt to derive the source code,audio library or structure of theTeleNav Software without the priorexpress written consent of TeleNav;(c) remove from the TeleNavSoftware, or alter, any of TeleNav's orits suppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d)
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Appendices

A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes...........................................................164ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................164Accessories....................................................443Exterior Style.......................................................443Interior Style........................................................443Lifestyle.................................................................443Peace of Mind.....................................................443AccessoriesSee: Replacement PartsRecommendation............................................12ACCSee: Using Adaptive Cruise Control.............179Active Park Assist...........................................171Automatic Steering into ParkingSpace..................................................................173Deactivating the Park Assist Feature..........173Troubleshooting the System..........................174Using Active Park Assist...................................172Adjusting the Headlamps.........................255Horizontal Aim Adjustment...........................256Vertical Aim Adjustment.................................255Adjusting the Pedals....................................69Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................66Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................66Easy Entry and Exit Feature..............................67End of Travel Position.........................................67Memory Feature....................................................67Airbag Disposal...............................................45Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............259AlarmSee: Anti-Theft Alarm........................................65All-Wheel Drive..............................................157
Anti-Theft Alarm............................................65Arming the Alarm.................................................65Disarming the Alarm...........................................65Appendices....................................................465Apps..................................................................415...................................................................................415SiriusXM Traffic and Travel Link....................417At a Glance........................................................16Audible Warnings and Indicators.............88Headlamps On Warning Chime.....................88Key in Ignition Warning Chime........................88Keyless Warning Alert........................................88Parking Brake On Warning Chime.................88Audio Control...................................................67MEDIA.......................................................................67Seek, Next or Previous........................................67Audio Input Jack...........................................325Audio System.................................................315General Information..........................................315Audio Unit - Vehicles With: AM/FM/CD....................................................................316Menu Structure...................................................318Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................320Audio Unit - Vehicles With: Sony AM/FM/CD............................................................321Autolamps.........................................................73Windshield Wiper ActivatedHeadlamps.........................................................73Automatic Climate Control - VehiclesWith: Premium AM/FM/CD......................111Automatic Climate Control - VehiclesWith: Sony Audio System........................113Automatic Climate Control - VehiclesWithout: Touchscreen Display..............110Automatic High Beam Control..................75Activating the System.........................................75Manually Overriding the System....................76Automatic Transmission............................153Automatic Transmission AdaptiveLearning.............................................................155Brake-Shift Interlock.........................................154If Your Vehicle Gets Stuck In Mud orSnow...................................................................155SelectShift Automatic™Transmission...................................................153Understanding the Positions of YourAutomatic Transmission.............................153
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Index

Using Cruise Control....................................178Switching Cruise Control Off..........................179Switching Cruise Control On..........................178Using MyKey With Remote StartSystems..........................................................55Using Snow Chains.....................................286Using Stability Control...............................168Using Summer Tires...................................286Using SYNC™ With Your MediaPlayer............................................................349Accessing Your Play Menu.............................354Connecting Your Digital Media Player to theUSB Port..........................................................349Media Menu Features.......................................352Media Voice Commands..................................351System Settings.................................................356What's Playing?.................................................350Using SYNC™ With Your Phone............332Accessing Features Through the PhoneMenu..................................................................336Accessing Your Phone Settings.....................341Making a Call.......................................................335Pairing a Cell Phone for the FirstTime...................................................................332Pairing Subsequent Cell Phones.................333Phone Options during an Active Call.........335Phone Voice Commands................................333Receiving Calls....................................................335System Settings.................................................342Text Messaging...................................................339Using Traction Control...............................166Switching the System Off...............................166System Indicator Lights andMessages..........................................................166Using a Switch.....................................................166Using the Information DisplayControls.............................................................166Using Voice Recognition...........................329Audio Voice Commands.................................383Climate Voice Commands.............................384Initiating a Voice Session................................329Mobile App Voice Commands......................387Navigation Voice Commands.......................386Phone Voice Commands................................384SiriusXM Traffic and Travel Link VoiceCommands......................................................387System Interaction and Feedback..............330Voice Settings Commands............................388
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................222
V
Vehicle Care..................................................260General Information.........................................260Vehicle Certification Label.......................303Vehicle Identification Number................302Vehicle Storage............................................265Battery...................................................................266Body........................................................................265Brakes....................................................................266Cooling system...................................................266Engine....................................................................265Fuel system.........................................................266General..................................................................265Miscellaneous.....................................................266Removing Vehicle From Storage.................266Tires........................................................................266VentilationSee: Climate Control.........................................109VINSee: Vehicle Identification Number............302Voice Control...................................................68
W
Warning Lamps and Indicators................85Adaptive Cruise Control....................................85Anti-Lock Braking System................................85Automatic High Beam Control.......................85Battery......................................................................85Blind Spot Monitor..............................................85Brake System........................................................86Cruise Control.......................................................86Direction Indicator...............................................86Door Ajar.................................................................86Engine Coolant Temperature..........................86Engine Oil................................................................86Fasten Seatbelt....................................................86Front Airbag...........................................................86Front Fog Lamps..................................................86Heads Up Display.................................................87High Beam...............................................................87Lane Keeping Aid..................................................87Low Fuel Level.......................................................87Low Tire Pressure Warning...............................87
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Index