Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
CD (If equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicatethe track is set to repeat.Repeat
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FunctionButton
For MP3 CDs, this button allows you to toggle through repeatoff, repeat one track (a small number one displays), and repeatcurrent folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk playin random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
For some devices, SYNC 3 is able toprovide 30-second skip buttons when youlisten to audio books or podcasts. Thesebuttons allow you to skip forward orbackward within a track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in theNow Playing playlist.Browse
This option, which is available underbrowse, allows you to play all tracks or tofilter the available media into one of thebelow categories.
New Search
Play All
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DescriptionItemCallout
Touch up or down to adjust the temperature.Left-hand frontseat temper-ature:
A
Touch the heated steering wheel icon to switch theheated steering wheel on and off (if equipped).Heated steeringwheel:B
A pop up appears on the screen to display the defrostoptions.DefrostC
Touch the button to maximize defrosting.Outside air flows through the windshieldvents, the fan automatically adjusts to thehighest speed and the temperature dialreturns to the full heat position. You canuse this setting to defog or clear a thincovering of ice from the windshield. Theheated rear window also automaticallyturns on when you select MAX Defrost.Touch this button again to return to theprevious airflow selection.
MAXDefrost:
Touch to clear the windshield of fog andthin ice. Touch again to return to theprevious airflow selection. When on,defrost provides outside air to reducewindow fogging and distributes air throughthe windshield defroster vents anddemister vents.
Defrost
Note: To prevent window fogging, youcannot select recirculated air when Defrostis on.
Touch the button to switch on automatic operation.Select the desired temperature using the temperaturecontrol. The system adjusts fan speed, air distribution,air conditioning operation, and selects outside air orrecirculated air to heat or cool the vehicle in order tomaintain the desired temperature.
AUTOD
Touch the button to switch the system on and off.Switching off the climate control system preventsoutside air from entering the vehicle.
PowerE
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DescriptionItemCallout
This button lights up when the passenger controls areactive. To switch the dual zone operation off and linkthe passenger temperature to the driver temperature,touch the DUAL button to switch it off.
DUALF
Touch up or down to adjust the temperature.Right-hand frontseat temper-ature
G
Touch up or down to increase or decrease the volumeof air circulated in your vehicle.Fan speedH
A popup appears on the screen to display the airconditioning options.A/CI
Touch to cool your vehicle with recircu-lated air. Touch again for normal A/Coperation. MAX A/C distributes air throughinstrument panel vents and may helpreduce odors from entering your vehicle.MAX A/C is more economical and efficientthan normal A/C mode.
MAX A/C
Touch to switch the air conditioning on oroff. Use A/C with recirculated air toimprove cooling performance and effi-ciency. A/C engages automatically in MAXA/C, defrost and footwell/defrost
A/C
Touch to switch the recirculated air on oroff which may reduce the amount of timeneeded to cool down the interior and helpreduce odors from reaching the interior.Recirculated air also engages automatic-ally when you select MAX A/C. You canengage this manually in any airflow modeexcept defrost. It may also turn off in allairflow modes except MAX A/C to reducefog potential.
Recircu-lated air:
Select these controls individually, together, or withDefrost to direct the air flow to the area you desire.Manual airflowdistributioncontrols
J
Distributes air through the instrument panel vents.Panel
Distributes air through the demister vents, floor ventsand rear seat floor vents.Floor
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PHONE
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Hands-free calling is one of the mainfeatures of the system. Once you pair yourcell phone, you can access many optionsusing the touchscreen or voice commands.While the system supports a variety offeatures, many are dependent on your cellphone’s functionality.
Pairing Your Cell Phone for theFirst Time
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
3. Select your vehicle's make and modelas it displays on your phone.
4. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5. The touchscreen indicates when thepairing is successful.
6. Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when itappears on the touchscreen.
3. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4. The touchscreen indicates when thepairing is successful.
5. Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
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Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
To check your phone’s compatibility,see your phone’s manual or visit thewebsite:
Websites
owner.ford.com
Websites
www.syncmyride.cawww.syncmaroute.ca
Phone Menu
This menu becomes available after pairinga phone.
Action and DescriptionMenu ItemItem
Displays your recent calls.Recent CallListAYou can place a call by selecting an entry from this list.
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Action and DescriptionMenu ItemItem
You can also sort the calls by selecting the drop down menu atthe top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabeticalorder.ContactsB
Selecting this button allowsyou to choose a specific letterto view.
A-Z Jump
Displays the name of your phone and takes you to the phonesettings options.PhoneSettingsC
From this menu, you can pair subsequent devices, set ring tonesand alerts. See Settings (page 418).
Displays all recent text messages.TextMessagesD
Use this keypad to dial in a phone number.PhoneKeypadEUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to send all calls directly to your voicemail.New text message notifications are not displayed on the screenand all ringtones and alerts are set to silent.
Do NotDisturbF
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 382). You can use thetouchscreen to place calls as well.
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To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canadaonly). See Settings (page 418).
You can select any of the following duringan active phone call:
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