When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time.Software downloads can take place for upto 30 minutes after you have switched yourvehicle off. The updates do not interruptthe normal use of your SYNC 3 system. Ifa download does not complete for anyreason, the download continues where itleft off at the next Wi-Fi connectedopportunity. Upon activation of an update,a banner displays on the touchscreenindicating the system update. Select theicon to see more detail. This icon displaysfor two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selectionfor automatic updates toOFF.
AutomaticSystemUpdates
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due toholidays.
Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you no longer plan to use the system oryour vehicle, we recommend you performa Master Reset to erase all storedinformation. You can find more informationabout the Master Reset in GeneralSettings. See Settings (page 418). Systemdata cannot be accessed without specialequipment and access to your vehicle'sSYNC 3 module. Ford Motor Company,Ford of Canada and The Lincoln MotorCompany do not access the system datafor any purpose other than as describedabsent consent, a court order, or whererequired by law enforcement, othergovernment authorities, or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company,Ford of Canada and The Lincoln MotorCompany.
380
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
HOME SCREEN
Home screen displayTileItem
Shows the active media source.AudioAIf your vehicle does not have navigation, this space containsthe compass.
Displays the current setting of the passenger heated orclimate controlled seats.*PassengerHeated andClimateControlledSeats
B
This icon does not display if your vehicle has hard buttoncontrols for heated and climate controlled seats.If your vehicle is not equipped with navigation, this optiondisplays under the audio information.
The name of the connected phone appears on the screen.The status of the phone features also appear. This includessignal strength, battery charge, 911 assist setting state (Onor Off), text messaging and roaming.
PhoneC
381
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3E209015
Home screen displayTileItem
Displays the current setting of the heated or climatecontrolled driver seat.*DriverHeated andClimateControlledSeats
D
This icon does not display if your vehicle has hard buttoncontrols for heated and climate controlled seats.If your vehicle is not equipped with navigation, this optiondisplays under the audio information.
This map displays your current location or current route inreal time.*NavigationE
When you have navigation active, you also see the nextturn and the length of time and distance to your destination.If your vehicle does not have navigation, this space containsthe audio information.
* If equipped.
You can touch any of the feature displaysto access that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audioand climate controls. By using voicecommands, you can keep your hands onthe wheel and your eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voicebutton on the steering wheel andwait for the prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The contextand the description of the command tellyou what to say for this dynamic option.
There are some commands that work forevery feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list ofcommands available for the feature. For example, you couldsay:
___ List of Commands
Phone List of Commands
382
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3E142599
Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the following
commands to set a destination or find apoint of interest.
___ is a dynamic listing, meaning that fornavigation voice commands it can be a POIcategory or an address.
You can find an address, a point of interest (POI), or search for points of interestby category:
DescriptionVoice command
Allows you to enter the address search functionality.Find an Address
State the name of the POI category you would like to search forsuch as "Find restaurants".Find a ___
Allows you to enter the POI search functionality.Find POI
Allows you to enter the intersection search functionality.Find Intersection
State the name of the POI category you would like to search fornearby such as "Destination nearest restaurants".Destination Nearest___
Allows you to see a list of your previous destinations.Destination PreviousDestination
Allows you to route to your home address.Destination Home
In addition, you can say these commands when a route is active:
DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Displays the active route.Show Route
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out
386
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
DescriptionVoice command
SYNC 3 will prompt you to say the name of an app to start it onSYNC 3.Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running onyour mobile device.Find New Apps
There are also voice commands that you can use when app(s) are connected toSYNC 3:
DescriptionVoice command
At any time, you can say the name of a mobile app to start themobile app on SYNC 3.Say the name of anapp
SYNC 3 will list the available voice commands for the specifiedapp if the app is running on SYNC 3.Say the name of anapp, followed byhelp
SiriusXM Traffic and Travel LinkVoice Commands (If Equipped)
SiriusXM Traffic and Travel Link may notbe available in all markets. Activation anda subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Fore-cast
Help
387
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction ModeStandard
Sets advanced prompting with shorter prompts.Interaction ModeAdvanced
Allows the system to confirm before making a phone call.Phone Confirmation On
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
You can use the volume control to adjustthe volume of the system voice prompts.While prompt is active, adjust the volumecontrol up or down to your desired setting.
Note:Depending on the current climatecontrol settings, the fan speed mayautomatically go down while issuing voicecommands or while making and receivingphone calls via SYNC to reduce the amountof background noise in the vehicle. The fanspeed will automatically return to normaloperation once the voice session ends. Fanspeed can also be adjusted normally duringa voice session, simply press fan buttons (orturn fan knob) to increase or decrease fanspeed to desired setting.
To disable this automatic fan speedreduction feature during voice sessions,press and hold the climate control AC andRecirculated air buttons simultaneously,release and then increase fan speed within2 seconds. To re-enable this feature, repeatthe above sequence.
388
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Menu item
AM
FM
1SIRIUS
1CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and descrip-tionMenu item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
There are two preset banks available forAM and three banks for FM. To accessadditional presets, tap the preset button.The indicator on the preset button showswhich bank of presets you are currentlyviewing.
390
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Action and descriptionMenu item
Replay audio on the current channel. You can replay approx-imately 45 minutes of audio as long as you remain tuned tothe current station. Changing stations erases the previousaudio.
Replay
When you are in replay mode, you are notable to select a different preset until youreturn to live audio. Pressing this buttonreturns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The systemalerts you when it plays again on any channel.ALERT
Selecting this button allows you to enable and edit alerts. SeeSettings (page 418).
Memory Presets
To set a preset, tune to the station thenpress and hold one of the memory presetbuttons. The audio mutes briefly while thesystem saves the station and returns oncethe station is stored.
There are three preset banks available forSIRIUS. To access additional presets, tapthe preset button. The indicator on thepreset button shows which bank of presetsyou are currently viewing.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. SeeSettings (page 418).
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clearof snow and ice build-up and keep luggage and othermaterials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage and thunder-storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,a stronger signal may overtake a weaker one and the audiosystem may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-ence and the audio system may mute.Satellite radio signalinterference
392
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3