ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies
How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. Thislower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
CHANGING A ROAD WHEEL
WARNINGS
Do not use tire sealants as they maydamage the tire pressure monitoringsystem.
If the tire pressure monitor sensorbecomes damaged it may notfunction.
Note:The tire pressure monitoring systemindicator light will illuminate when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
If you get a flat tire while driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thetire pressure monitoring system sensors.See Tire Pressure Monitoring System(page 287). Replace the spare tire with aroad tire as soon as possible. Duringrepairing or replacing of the flat tire, havethe authorized dealer inspect the tirepressure monitoring system sensor fordamage.
Dissimilar Spare Wheel and TireAssembly Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
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Wheels and Tires
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure
WARNINGS
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
To help prevent your vehicle frommoving when changing a wheel, shiftthe transmission into park (P), setthe parking brake and use an appropriateblock or wheel chock to secure the wheeldiagonally opposite to the wheel beingchanged. For example, when changing thefront left wheel, place an appropriate blockor wheel chock on the right rear wheel.
Do not work on your vehicle whenthe jack is the only support. If thevehicle slips off the jack, you orsomeone else could be seriously injured.
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Wheels and Tires
WARNINGS
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications. If youare unsure if the jack capacity is adequate,contact the authorized dealer.
Note:Passengers should not remain in yourvehicle when the vehicle is being jacked.
Note:Jack at the specified locations toavoid damage to the vehicle.
1.Park on a level surface, set the parkingbrake and activate the hazard flashers.
2.Place the transmission in park (P) andturn the engine off.
3. Block the diagonally opposite wheel.
4. Lift the trunk cargo cover and removethe wing nut that secures the spare tireby turning it counterclockwise.
5.Lift and remove the spare tire from thetrunk.
6. Remove the second wing nut thatsecures the jack retention bracket byturning it counterclockwise, thenremove the jack kit from your vehicle.
7. Remove the jack and the wrench fromthe felt bag. Fold down the wrenchsocket used to loosen the lug nuts andto operate the jack.
8. Loosen each wheel lug nut one-halfturn counterclockwise, but do notremove them until the wheel is raisedoff the ground.
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9. The vehicle jacking points are shownhere, and are depicted on the warninglabel on the jack. Small arrow-shapedmarks on the sills show the location ofthe jacking points.
10. Raise the wheel by turning the jackhandle clockwise.
11. Remove the lug nuts with the lugwrench.
12. Replace the flat tire with the sparetire, making sure the valve stem isfacing outward. Reinstall the lug nutsuntil the wheel is snug against thehub. Do not fully tighten the lug nutsuntil the wheel has been lowered.
13. Lower the wheel by turning the jackhandle counterclockwise.
14.Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page296).
Stowing the jack and flat tire
1. Remove the extension bolt from theexterior pocket of the felt bag.
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Automatic Transmission Fluid Check -2.0L EcoBoost™........................................2476F35 Transmission............................................247Automatic Transmission Fluid Check -3.5L Duratec/3.5L Ecoboost™............2476F50/6F55 Transmission...............................247Autowipers........................................................70Auxiliary Power Points................................13512 Volt DC Power Point.....................................135Locations...............................................................135AWDSee: All-Wheel Drive..........................................157
B
BatterySee: Changing the 12V Battery......................252Blind Spot Information System...............191Switching the System Off and On...............193System Errors.......................................................193System Limitations............................................193Using the System................................................192Bonnet LockSee: Opening and Closing the Hood..........236Booster Seats..................................................25Types of Booster Seats......................................25Brake Fluid Check.........................................251Brakes...............................................................164General Information..........................................164Breaking-In.......................................................211Bulb Specification Chart...........................257
C
Cabin Air Filter.................................................117California Proposition 65..............................11Capacities and Specifications - 2.0LEcoBoost™................................................304Specifications.....................................................304Capacities and Specifications - 3.5LDuratec.........................................................307Specifications.....................................................308Capacities and Specifications - 3.5LEcoboost™...................................................311Specifications........................................................311Capacities and Specifications................297Cargo Nets.....................................................200
Car WashSee: Cleaning the Exterior..............................260Center Console..............................................136Changing a Bulb...........................................256Front Fog Lamp..................................................256High-Intensity DischargeHeadlamps.....................................................256LED Lamps...........................................................256License Plate Lamp..........................................256Changing a Fuse...........................................234Fuses......................................................................234Changing a Road Wheel............................291Dissimilar Spare Wheel and Tire AssemblyInformation......................................................291Tire Change Procedure....................................292Changing the 12V Battery.........................252Battery Management System.......................253Changing the Engine Air Filter................259Changing the Wiper Blades.....................254Changing the Windshield WiperBlades...............................................................254Checking MyKey System Status...............54Checking the Wiper Blades.....................254Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................264Cleaning Products......................................260Materials...............................................................260Cleaning the Engine....................................262Cleaning the Exterior.................................260Exterior Chrome Parts.......................................261Exterior Plastic Parts.........................................261Stripes or Graphics.............................................261Underbody............................................................261Under Hood..........................................................261Cleaning the Instrument Panel andInstrument Cluster Lens.........................263Cleaning the Interior...................................263Cleaning the Wheels..................................264Cleaning the Windows and WiperBlades...........................................................262Clearing All MyKeys.......................................53
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Index