Capacities and Specific-ations
Engine Specifications - 2.0LEcoBoost™................................................297
Engine Specifications - 3.5LDuratec........................................................297
Engine Specifications - 3.5LEcoboost™................................................298
Motorcraft Parts - 2.0L EcoBoost™.....299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number................302
Vehicle Certification Label.......................303
Transmission Code Designation............303
Capacities and Specifications - 2.0LEcoBoost™...............................................304
Capacities and Specifications - 3.5LDuratec........................................................307
Capacities and Specifications - 3.5LEcoboost™..................................................311
Audio System
General Information....................................315
Audio Unit - Vehicles With: AM/FM/CD...................................................................316
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................320
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................321
Satellite Radio...............................................322
Audio Input Jack...........................................325
USB Port.........................................................326
Media Hub......................................................326
SYNC™
General Information....................................327
Using Voice Recognition...........................329
Using SYNC™ With Your Phone............332
SYNC™ Applications and Services......345
SYNC™ AppLink™......................................347
Using SYNC™ With Your MediaPlayer...........................................................349
SYNC™ Troubleshooting.........................359
SYNC™ 3
General Information...................................368
Home Screen.................................................381
Using Voice Recognition...........................382
Entertainment..............................................389
Climate............................................................399
Phone..............................................................402
Navigation......................................................407
Apps..................................................................415
Settings............................................................418
SYNC™ 3 Troubleshooting.....................430
Accessories
Accessories....................................................443
Ford Protect
Ford Protect..................................................445
Scheduled Maintenance
General Maintenance Information........447
Normal Scheduled Maintenance..........450
Special Operating Conditions ScheduledMaintenance.............................................453
Scheduled Maintenance Record...........455
Appendices
End User License Agreement.................465
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Table of Contents
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Introduction
Side Window Defogging in Cold Weather
Vehicle with automatic climate controlVehicle with manual climate control
Press the defrost button.Select the windshield air vents using theair distribution buttons.1
Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Press the A/C button if the indicator isoff.2
Adjust the temperature control to thedesired setting.3
Adjust the fan speed to the highestsetting.4
HEATED WINDOWS AND
MIRRORS
Heated Rear Window
Note:Make sure the engine is runningbefore operating the heated windows.
Press the button to clear theheated rear window of thin iceand fog. The heated rear windowwill automatically turn off after a shortperiod of time. Start the engine before youswitch the heated rear window on.
Note:Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirror (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors willautomatically turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behindthe glove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeScheduled Maintenance (page 447).
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Climate ControlE184884
Keep a record for at least one month andrecord the type of driving (city or highway).This provides an accurate estimate of yourvehicle's fuel economy under currentdriving conditions. Keeping records duringsummer and winter will show howtemperature impacts fuel economy.
Conditions
•Heavily loading your vehicle reducesfuel economy.
•Carrying unnecessary weight in yourvehicle may reduce fuel economy.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You will get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally remove
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Fuel and Refueling
USING ALL-WHEEL DRIVE (If
Equipped)
All-wheel drive uses all four wheels topower the vehicle. This increases traction,enabling you to drive over terrain and roadconditions that a conventional two-wheeldrive vehicle cannot. The AWD system isactive all the time and requires no inputfrom the operator.
Note:Your AWD vehicle is not intended foroff-road use. The AWD feature gives yourvehicle some limited off-road capabilitiesin which driving surfaces are relatively level,obstruction-free and otherwise similar tonormal on-road driving conditions.Operating your vehicle under other thanthose conditions could subject the vehicleto excessive stress which might result indamage which is not covered under yourwarranty.
Note: The Power Transfer Unit (PTU) inTaurus SHO™ performance packagevehicles does not require any normalscheduled maintenance. The system iselectronically monitored and notifies thedriver of required service by displaying themessage Change AWD Power TransferUnit Lube in the information display. ThePTU lubricant will be more likely to requirea fluid change if the vehicle has experiencedextended periods of extreme or severe dutycycle driving. Do not check or change thePTU lubricant unless the unit shows signsof leakage or a message indicating requiredservice is displayed. Contact an authorizeddealer for service if the PTU was submergedin water and to reset the PTU lube lifemonitor.
Note:When an AWD system fault ispresent, the warning Check AWD displaysin the information display. The AWD systemis not functioning correctly and defaultedto front-wheel drive. When this warningdisplays, have your vehicle serviced at anauthorized dealer.
Note: The AWD OFF message may alsoappear in the information display if the AWDsystem overheats and defaults tofront-wheel drive. This may occur if thevehicle is operated in extreme conditionswith excessive wheel slip, such as deepsand. To resume normal AWD function assoon as possible, stop the vehicle in a safelocation and stop the engine for at least 10minutes. After the engine has beenrestarted and the AWD system hasadequately cooled, the AWD OFF messagewill turn off and normal AWD functionreturns. If the engine is not stopped, theAWD OFF message turns off when thesystem cools and normal AWD functionreturns.
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All-Wheel Drive (If Equipped)
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle'sload in the Load Carrying chapter. SeeLoad Limit (page 200).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the trailer’s safety chains, crossthem under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING
Do not connect a trailer's hydraulicbrake system directly to yourvehicle's brake system. Your vehiclemay not have enough braking power andyour chances of having a collision greatlyincrease.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systemsare required for safe control of towedvehicles and trailers weighing morethan 1500 pounds (680 kilograms)when loaded.
Trailer Lamps
WARNING
Never connect any trailer lamp wiringto the vehicle's tail lamp wiring; thismay damage the electrical systemresulting in fire. Contact your authorizeddealer as soon as possible for assistancein proper trailer tow wiring installation.Additional electrical equipment may berequired.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, turn signals and hazard lights areworking.
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Towing
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
Avoid driving too fast during the first1,000 mi (1,600 km). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1,000 mi(1,600 km).
ECONOMICAL DRIVING
Your fuel economy is affected by severalthings, such as how you drive, theconditions you drive under, and how youmaintain your vehicle.
You may improve your fuel economy bykeeping these things in mind:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds withoutstopping.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving.
•Close the windows for high-speeddriving.
•Drive at reasonable speeds (travelingat 55 mph [88 km/h] uses 15% lessfuel than traveling at 65 mph [105km/h]).
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
Avoid these actions; they reduce your fueleconomy:
•Sudden accelerations or hardaccelerations.
•Revving the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on coldmornings.
•Use the air conditioner or frontdefroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal whiledriving.
•Drive a heavily loaded vehicle or tow atrailer.
•Carry unnecessary weight(approximately 1 mpg [0.4 km/L] islost for every 400 lb [180 kilogram] ofweight carried).
•Driving with the wheels out ofalignment.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars, light bars, running boards, skiracks or luggage racks) may reducefuel economy.
•To maximize the fuel economy, drivewith the tonneau cover installed (ifequipped).
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
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Driving Hints
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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Customer Assistance