ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
295
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Roadside Emergencies
•
Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time. •
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations:
399
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Wheels and Tires
Location
Tool
Under the vehicle, just forward of the rearbumper.
Spare tire (pick-up trucks only)
Fastened to the floor pan behind the rear-most seat on the passenger side.
Jack
Regular Cab: Fastened to floor behind thedriver seat.
Jack handle, lug wrench, lug wrench exten-
sion (only available on dual rear wheel
vehicles) and wheel chock (only available
on single rear wheel vehicles equipped with a diesel engine) Super Cab and Crew Cab: Fastened to the
floor under the rear seat on the drivers side.
Removing the Spare Tire (With
Spare Tire Carrier Only)
The following tools are required to remove
the spare tire: One handle extension and two typical
extensions. To assemble, align the button
with the hole and slide the parts together.
To disconnect, press the button and pull
apart. One wheel nut wrench. Slide over the
square end of the jack handle.
400
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Wheels and TiresE162795 E162796 E162797
1.
Turn the engine off and block the wheel
that is diagonally opposite of the flat
tire using the wheel chock. Note: Lock
the manual hub on the wheel if the
vehicle is a 4x4.
2. Remove the jack, jack handle, lug wrench and spare tire from the
stowage locations.
3. Use the tip of the lug wrench to remove
any wheel trim.
4. Loosen each wheel lug nut ½ turn counterclockwise, but do not remove
them until the wheel is raised off the
ground.
Note: For vehicles with dual rear wheels,
insert the lug wrench extension into the lug
wrench to reach the lug nuts.
F-250 and F-350 Single Rear Wheel
Vehicles 1. Insert the hooked end of the jack
handle into the jack and use the handle
to slide the jack under the vehicle.
2. Position the jack according to the following guides: Front (4x2)
Front driver side (4x4)
Note:
Make sure the jack fits onto the flat
area on the outboard side of the differential.
402
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Wheels and TiresE142551 E162801 E162802 E162803
Front passenger side (4x4)
Note:
View shown from the rear of the
vehicle to clearly identify the jack point.
Place the jack directly under the axle. Rear
Note:
Jack at the specified locations to
avoid damage to the vehicle. Jacking the Vehicle 1. Turn the jack handle clockwise until
the wheel is completely off the ground
and high enough to install the spare
tire.
2. Remove the lug nuts with the lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward for all front wheels and single
rear wheel vehicles. If you are replacing
an inboard rear tire on dual rear wheel
vehicles, the valve stem must be facing
outward. If you are replacing the
outboard wheel, the valve stem must
be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Do not fully tighten the lug nuts until
the wheel has been lowered.
4. Lower the wheel by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the order shown. See
Technical Specifications (page 409).
6. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped
with a spare tire carrier.
7. Stow the jack, jack handle and lug wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.
403
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Wheels and TiresE162804 E162805 E162811
Automatic Transmission Fluid
Check.............................................................337
Checking Automatic Transmission Fluid.................................................................... 337
Autowipers.......................................................84
Auxiliary Power Points...............................168 110 Volt - 400 Watt Capacity AC Power
Outlet................................................................. 168
12 Volt DC Power Point..................................... 168
Locations............................................................... 168
Auxiliary Switches
........................................561
For more information on the Upfitter
Interface Module and the auxiliary
switches, visit:................................................ 564
Upfitter Interface Module............................... 564
B
Battery See: Changing the 12V Battery..................... 343
Bed Extender
....................................................72
Grocery mode........................................................ 73
Tailgate mode........................................................ 72
Bed Ramps
....................................................265
Installing the Ramp Holder............................ 267
Stowing the Bed Ramp................................... 266
Using the Bed Ramp........................................ 265
Blind Spot Information System.............249 Blind Spot Information System with Trailer
Tow...................................................................... 251
Switching the System Off and On...............253
System Errors...................................................... 253
Using the System.............................................. 250
Bonnet Lock See: Opening and Closing the Hood..........320
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
.......................................340
Brakes................................................................221 General Information........................................... 221
Breaking-In....................................................290
Bulb Specification Chart
..........................350
C
Cabin Air Filter
.................................................151
California Proposition 65.............................12 Capacities and Specifications -
6.2L
.................................................................418
Specifications...................................................... 419
Capacities and Specifications - 6.7L Diesel............................................................428
Engine Oil Specifications................................ 433
Specifications..................................................... 430
Capacities and Specifications - 6.8L................................................................422
Specifications..................................................... 424
Capacities and Specifications
..................411
Car Wash See: Cleaning the Exterior............................... 361
Center Console
..............................................170
Changing a Bulb...........................................347 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 350
Fog Lamp Bulbs................................................. 348
Front Park and Direction Indicator Lamp Bulbs.................................................................. 347
Headlamp Bulbs................................................ 348
License Plate Lamp Bulb............................... 350
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 349
Changing a Fuse
...........................................318
Fuses....................................................................... 318
Changing a Road Wheel...........................398 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 398
Location of the Spare Tire and Tools........399
Removing the Spare Tire (With Spare Tire Carrier Only).................................................. 400
Tire Change Procedure.................................... 401
Changing the 12V Battery
.........................343
Battery Management System....................... 345
Changing the Coalescer Filter Element.........................................................327
Changing the Engine Air Filter - 6.2L/ 6.8L................................................................353
Changing the Engine Air Filter - 6.7L Diesel
.............................................................354
Air Filter Restriction Gauge............................ 355
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel
...................................356
Diesel Fuel Conditioner Module
Filter................................................................... 356
622
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index