
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 535).
You can select any of the following during
an active phone call:
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 448).
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: You vehicle may not have all of these
features. You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bug shields.
• Commercial graphics*.
• Commercial LED warning strobe lights.
• Deflectors.
• Exhaust tip.
• Running boards.
• Splash guards.
• Stainless-steel wheel covers*.
• Step bars.
• Wheel well liners. Interior style
•
Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bedmats.
• Racks and carriers*.
• Sportliner cargo liner*.
• Tonneau covers*.
• Tow hooks.
• Trailer back-up camera.
• Trailer brake control.
• Trailer hitches, wiring harnesses and
accessories.
• Truck bed camping tent*.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
• Ford Telematics.
• Keyless entry keypad.
• Protective seat covers*.
• Remote start and alarms.
• Cruise control.
• Tool or Cargo boxes*.
• Vehicle security system.
• Wheel locks.
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing Accessories

•
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting. When switched on, the auxiliary switches
provide electrical battery power for a
variety of personal or commercial uses.
Switches 1 through 4 provide 25 amps.
Switches 5 and 6 provide 40 amps.
The relay box for the auxiliary switches is
in the rear of the engine compartment,
near the back wall. See your authorized
dealer for service.
The relays are coded as shown:
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3
360 Degree Camera...................................235
Advanced Camera Views................................ 235
Auxiliary Camera................................................ 238
Camera Views..................................................... 235
Center High-Mount Stop Lamp Camera.............................................................. 237
Front Camera...................................................... 236
Keep Out Zone.................................................... 236
Side Camera......................................................... 237
4
4WD See: Four-Wheel Drive...................................... 210
A
A/C See: Climate Control......................................... 145
About This Manual...........................................7
ABS See: Brakes............................................................ 221
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 222
Accessories...................................................560 Exterior style....................................................... 560
Interior style........................................................ 560
Lifestyle................................................................ 560
Peace of mind.................................................... 560
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control...........240
Adjusting the Headlamps........................346 Horizontal Aim Adjustment........................... 347
Vertical Aim Adjustment................................ 346
Adjusting the Pedals
.....................................83
Adjusting the Steering Wheel...................80 Power Tilt and Telescope Steering
Column............................................................... 80
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control......................................... 145Air Filter
See: Changing the Engine Air Filter - 6.2L/
6.8L.................................................................... 353
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 354
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting
...........................................94
Anti-Theft Alarm............................................76
Arming the Alarm.................................................. 77
Disarming the Alarm............................................ 77
Full Guard ............................................................... 76
Reduced Guard...................................................... 76
Appendices....................................................595
Apps..................................................................532 ........................................................................\
.......... 532
SiriusXM Traffic and Travel Link...................534
Audible Warnings and Indicators............110 Headlamps On Warning Chime.....................110
Key in Ignition Warning Chime........................110
Parking Brake On Warning Chime.................110
Audio Control
...................................................81
Media........................................................................\
. 81
Seek, Next or Previous......................................... 81
Audio System
................................................435
General Information......................................... 435
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
..............................................................437
Menu Structure.................................................. 439
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display................................441
Audio Unit - Vehicles With: AM/FM/ CD...................................................................436
Autolamps........................................................87 Windshield Wiper Activated
Headlamps........................................................ 87
Automatic Climate Control......................146
Automatic High Beam Control.................89 Activating the System........................................ 90
Manually Overriding the System................... 90
Automatic Transmission
..........................205
Brake-Shift Interlock........................................ 208
If Your Vehicle Gets Stuck In Mud or Snow................................................................. 209
Understanding the Shift Positions of Your Automatic Transmission........................... 205
Understanding your SelectShift Automatic ™ transmission........................ 206
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Engine-mounted Fuel Filter...........................
358
Changing the Engine Oil and Oil Filter...............................................................326
Engine lubrication for severe service operation.......................................................... 327
Changing the Wiper Blades.....................345
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades.....................345
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning.........................32
Child Safety
........................................................17
General Information............................................. 17
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats
.............................365
With King Ranch Edition................................. 366
Without King Ranch Edition.......................... 365
Cleaning Products
......................................360
Cleaning the Engine....................................362
Cleaning the Exhaust - 6.7L Diesel.......363
Cleaning the Exterior...................................361 Exterior Chrome Parts...................................... 361
Exterior Plastic Parts......................................... 361
Stripes or Graphics............................................. 361
Underbody........................................................... 362
Under Hood......................................................... 362
Cleaning the Instrument Panel and Instrument Cluster Lens........................364
Cleaning the Interior
...................................364
Cleaning the Wheels..................................366
Cleaning the Windows and Wiper Blades...........................................................363
Clearing All MyKeys.......................................63
Climate.............................................................516
Climate Control
.............................................145
Climate Controlled Seats...........................161 Cooled Seats......................................................... 161
Heated Seats......................................................... 161
Collision Warning System
........................258
Principle Of Operation..................................... 258Coolant Check
See: Engine Coolant Check - 6.2L/6.8L.....329
See: Engine Coolant Check - 6.7L
Diesel................................................................. 333
Crash Sensors and Airbag Indicator
........52
Creating a MyKey............................................62
Programming or Changing Configurable
Settings............................................................... 63
Cross Traffic Alert
........................................254
False Alerts.......................................................... 256
Switching the System Off and On..............256
System Errors...................................................... 256
System Lights, Messages and Audible Alerts................................................................. 255
System Limitations........................................... 256
Using the System............................................... 254
Cruise Control..................................................82 Principle of Operation...................................... 239
Type 1........................................................................\
82
Type 2....................................................................... 82
Cruise control See: Using Cruise Control............................... 239
Customer Assistance
.................................303
D
Data Recording
................................................10
Event Data Recording.......................................... 10
Service Data Recording...................................... 10
Daytime Running Lamps............................88 Type 1 - Conventional
(Non-Configurable)....................................... 88
Type 2 - Configurable......................................... 88
Diesel Particulate Filter..............................180 Regeneration....................................................... 180
Digital Radio
..................................................442
HD Radio Reception and Station
Troubleshooting............................................ 444
Direction Indicators
.......................................90
Doors and Locks.............................................65
DPF See: Diesel Particulate Filter.......................... 180
Draining the Fuel Filter Water Trap - 6.7L Diesel.............................................................342
Draining the Diesel Fuel Conditioner Module.............................................................. 342
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 50
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Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index