2017 FORD FUSION ENERGI maintenance

Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation.......................................12
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
Child Safety
General Information.......................................16
Installing Child Restraints.............................17
Booster Seats..................................................25
Child Restraint Positioning..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation..................................30
Fastening the Seatbelts................................31
Seatbelt Height Adjustment......................34
Seatbelt Warning Lamp and IndicatorChime.............................................................35
Seatbelt Reminder.........................................35
Child Restraint and SeatbeltMaintenance................................................37
Seatbelt Extension.........................................37
Personal Safety System™
Personal Safety System™..........................38
Supplementary RestraintsSystem
Principle of Operation..................................39
Driver and Passenger Airbags...................40
Front Passenger Sensing System.............41
Side Airbags.....................................................43
Driver and Passenger Knee Airbags........44
Safety Canopy™............................................44
Crash Sensors and Airbag Indicator.......46
Airbag Disposal...............................................47
Keys and Remote Controls
General Information on RadioFrequencies.................................................48
Remote Control..............................................48
Replacing a Lost Key or RemoteControl...........................................................53
MyKey™
Principle of Operation..................................54
Creating a MyKey............................................55
Clearing All MyKeys.......................................56
Checking MyKey System Status...............56
Using MyKey With Remote StartSystems.........................................................57
MyKey Troubleshooting...............................57
Doors and Locks
Locking and Unlocking.................................58
Keyless Entry.....................................................61
Interior Luggage CompartmentRelease..........................................................63
Security
Passive Anti-Theft System........................65
Anti-Theft Alarm............................................66
Steering Wheel
Adjusting the Steering Wheel....................67
Audio Control..................................................68
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Table of Contents

Collision, Damage or Fire Event.............230
Post-Crash Alert System...........................232
Spinout Detection........................................232
Transporting the Vehicle...........................232
Towing Points................................................233
Customer Assistance
Getting the Services You Need...............234
In California (U.S. Only).............................235
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................236
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................237
Getting Assistance Outside the U.S. andCanada.........................................................237
Ordering Additional Owner'sLiterature....................................................238
Reporting Safety Defects (U.S.Only).............................................................239
Reporting Safety Defects (CanadaOnly).............................................................239
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information...................................252
Opening and Closing the Hood..............252
Under Hood Overview................................253
Engine Oil Dipstick......................................254
Engine Oil Check..........................................254
Oil Change Indicator Reset......................255
Engine Coolant Check...............................256
Automatic Transmission FluidCheck...........................................................260
Brake Fluid Check.......................................260
Washer Fluid Check....................................260
Changing the 12V Battery.........................260
Checking the Wiper Blades......................262
Changing the Wiper Blades.....................262
Adjusting the Headlamps.........................263
Removing a Headlamp.............................264
Changing a Bulb..........................................266
Bulb Specification Chart...........................267
Changing the Engine Air Filter................269
Vehicle Care
General Information...................................270
Cleaning Products.......................................270
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................272
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................273
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................274
Repairing Minor Paint Damage...............275
Cleaning the Wheels...................................275
Vehicle Storage.............................................275
Wheels and Tires
Tire Sealant and Inflator Kit.....................278
Tire Care..........................................................284
Using Summer Tires...................................299
Using Snow Chains.....................................299
Tire Pressure Monitoring System..........300
Technical Specifications...........................303
Capacities and Specific-ations
Engine Specifications................................305
Motorcraft Parts..........................................306
Vehicle Identification Number................307
Vehicle Certification Label......................308
Transmission Code Designation...........308
Capacities and Specifications...............309
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Table of Contents

Audio System
General Information....................................313
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................314
Audio Unit - Vehicles With: AM/FM/CD...................................................................318
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................319
Digital Radio...................................................321
Satellite Radio..............................................324
USB Port.........................................................326
Media Hub......................................................326
SYNC™
General Information....................................327
Using Voice Recognition...........................329
Using SYNC™ With Your Phone.............331
SYNC™ Applications and Services......343
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting..........................357
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Electric Vehicle Information.....................413
Apps.................................................................434
Settings...........................................................436
SYNC™ 3 Troubleshooting.....................449
Accessories
Accessories.....................................................461
Extended Service Plan(ESP)
Extended Service Plan (ESP).................463
Ford Protect
Ford Protect..................................................465
Scheduled Maintenance
General Maintenance Information........467
Normal Scheduled Maintenance..........470
Special Operating Conditions ScheduledMaintenance..............................................473
Scheduled Maintenance Record............475
Appendices
End User License Agreement.................485
Type Approvals............................................509
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Table of Contents

We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Introduction

4. While the safety belt warning light ison, buckle and then unbuckle thesafety belt. After Step 4, the safety beltwarning light flashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and childsafety seat systems periodically to makesure they work properly and are notdamaged. Inspect the vehicle and childseat safety belts to make sure there are nonicks, tears or cuts. Replace if necessary.All vehicle safety belt assemblies, includingretractors, buckles, front safety belt buckleassemblies, buckle support assemblies(slide bar-if equipped), shoulder beltheight adjusters (if equipped), shoulderbelt guide on seat back (if equipped), childsafety seat LATCH and tether anchors, andattaching hardware, should be inspectedafter a crash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
Ford Motor Company recommends thatall safety belt assemblies in use in vehiclesinvolved in a crash be replaced. However,if the crash was minor and an authorizeddealer finds that the belts do not showdamage and continue to operate properly,they do not need to be replaced. Safetybelt assemblies not in use during a crashshould also be inspected and replaced ifeither damage or improper operation isnoted.
Properly care for safety belts. See VehicleCare (page 270).
SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle'sseatbelt should not use an extension.Unnecessary use could result inserious personal injury in the event of acrash.
Only use extensions provided free ofcharge by Ford Motor Companydealers. The dealer will provide anextension designed specifically for thisvehicle, model year and seating position.The use of an extension intended foranother vehicle, model year or seatingposition may not offer you the fullprotection of your vehicle’s seatbeltrestraint system.
Never use seatbelt extensions toinstall child restraints.
Do not use a seatbelt extension withan inflatable seatbelt.
Do not use extensions to change thefit of the belt across the torso, overthe lap or to make the seatbeltbuckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromFord Motor Company dealers. Only Fordseatbelt extensions made by the originalequipment seatbelts manufacturer shouldbe used with Ford seatbelts. Ask yourauthorized dealer if your extension iscompatible with your Ford vehicle restraintsystem.
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Seatbelts

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest closeto the trim covering the airbag module.
All occupants of your vehicle,including the driver, should alwaysproperly wear their safety belts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour safety belt could seriously increasethe risk of injury or death.
Always transport children 12 yearsold and under in the back seat andalways properly use appropriatechild restraints. Failure to follow this couldseriously increase the risk of injury or death.
Never place your arm over the airbagmodule as a deploying airbag canresult in serious arm fractures orother injuries.
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the seat upon whichthe child seat is installed all the way back.
Do not attempt to service, repair, ormodify the airbag supplementalrestraint systems or its fuses as youcould be seriously injured or killed. Contactyour authorized dealer as soon as possible.
Several airbag system componentsget hot after inflation. To reduce therisk of injury, do not touch them afterinflation.
If the airbag has deployed, the airbagwill not function again and must bereplaced immediately. If the airbagis not replaced, the unrepaired area willincrease the risk of injury in a crash.
The airbags are a supplemental restraintsystem and are designed to work with thesafety belts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of the vehicle (includingframe, bumper, front end bodystructure and tow hooks) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifythe front end of the vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltsystem, the adaptive collapsible steeringcolumn, driver airbag, passenger airbag,knee airbag(s), seat mounted side airbags,Safety Canopy and optional rear inflatableseatbelts. Based on the type of crash, therestraints control module will deploy theappropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or a backuptone (if equipped). Routine maintenanceof the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard (Ifequipped). The tone pattern will repeatperiodically until the problem, the lightor both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, belt usage)were not appropriate to activate thesesafety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners and rearinflatable seatbelts are designed toactivate in frontal, near-frontal andside crashes and rollovers.
•The knee airbag(s) may deploy basedon crash severity and occupantconditions.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Supplementary Restraints SystemE67017

Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
To confirm the lamp is working, it will alsolight momentarily when you switch on theignition. If it does not light when you switchon the ignition, or it begins to flash at anytime, have an authorized dealer check thesystem.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights when you have switchedon the vehicle and it is ready todrive. A corresponding messagemay appear stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays lit after youstart the engine, it indicates thatthe On Board Diagnostics system (OBD)has detected a malfunction of the vehicleemissions control system. Refer to Onboard diagnostics (OBD) in the Fuel andRefueling chapter for more informationabout servicing your vehicle. SeeEmission Control System (page 159).
If the light is blinking, the engine is misfiring.This could damage your catalyticconverter. Drive in a moderate fashion(avoid heavy acceleration anddeceleration) and have an authorizeddealer service your vehicle immediately.
Note:If your engine is misfiring, excessiveexhaust temperatures can damage thecatalytic converter or other vehiclecomponents.
The service engine soon indicator lightswhen the you first switch on your vehicle,prior to engine start, to check the bulb andto indicate whether the vehicle is ready forinspection maintenance testing.
Normally, the service engine soon light willstay on until the engine cranks, then turnitself off if no malfunctions are present.However, if after 15 seconds the serviceengine soon light blinks eight times, itmeans that the vehicle is not ready forinspection maintenance testing. SeeEmission Control System (page 159).
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Instrument Cluster E144692