Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat the electrical system is safe to restart.Once your vehicle determines that theelectrical system is safe, then the vehiclewill allow you to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparks,or lit cigarettes. An explosion couldresult in injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1. Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has two battery prongs thatare accessible from under the hood, eventhough the actual battery is located in thetrunk. Your vehicle can be jumped thesame way conventional vehicles can beusing these prongs. The illustration belowshows the two connector prongs used forjump-starting your vehicle.
A. Negative prong (–)
B. Positive prong (+)
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
Note:Remove the red cap from the positiveprong (B) on your vehicle before connectingthe cables.
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Roadside EmergenciesE226509
Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies
Protected componentsFuse amp ratingFuse or relay number
Run/start electronic power assist steering.10A119
Adaptive cruise control.10A120
Run-start transmission switch.15A121HEV inverter.
Not used (spare).5A122
Run-start: blind spot information system,Rear view camera, Adaptive cruise control,Heads-up display, shifter.
15A123
PHEV Run-start transmission oil pump.10A124
Run-start anti-lock brake system.10A225
Run-start powertrain control module.10A226
Fuel door solenoid.10A127
Not used (spare).20A128
Not used (spare).20A129
Not used.—30
Not used.—31
HEV/PHEV pulse width modulated fanrelay.—32
Not used.—33
Not used.—34
Charger fan.15A135
HEV battery electronic control module fan.15A136
Not used.—37
Vacuum pump #1 relay.—38
Vacuum pump #2 relay.—39
Fuel pump relay.—40
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Horn relay.—41
Not used.—42
Not used (spare).10A143
Not used.—44
Vacuum pump monitor.5A145
Charge port light ring.10A246
Brake on-off switch.10A247
Horn.20A148
Air flow monitor.5A149
Hybrid content vehicle power 5.15A150Battery energy control module fan.
Hybrid content vehicle power 1.15A251Hybrid powertrain control module.
Hybrid content vehicle power 2.15A252Battery energy control module.
Not used (spare).10A153
Hybrid content vehicle power 3.10A254Coolant pump.
Hybrid content vehicle power 4.10A255Air conditioning compressor.Positive temperature coefficient heater(PHEV).Humidity sensor (PHEV).
1Micro fuse.2Dual micro fuse.3M-type fuse.
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Front heated seat.20A165
Not used.—66
Body control module 2.50A267
Heated rear window.40A168
Anti-lock brake system valves.30A169
Passenger seat.30A170
Not used.—71
Panoramic roof #1.30A172
Not used.—73
Driver seat module.30A174
Transmission oil pump (PHEV).20A175
e-Shifter (transmission range controlmodule).20A176
Front climate controlled seats.30A177
Not used.—78
Blower motor.40A279
Not used.—80
Inverter.40A181
Anti-lock brake system pump.60A282
Wiper motor 1.25A183
Not used.—84
Not used.—85
1 M-type fuse.2J-type fuse.
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Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
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MaintenanceE142457
Engine coolant reservoir. See Engine Coolant Check (page 256).A
Engine oil filler cap. See Engine Oil Check (page 254).B
Air filter. See Changing the Engine Air Filter (page 269).C
Brake fluid reservoir. See Brake Fluid Check (page 260).D
Engine compartment fuse box. See Fuses (page 241).E
Inverter system controller.F
Inverter system controller coolant reservoir. See Engine Coolant Check (page256).G
Engine oil dipstick. See Engine Oil Dipstick (page 254).H
Washer system fluid reservoir. See Washer Fluid Check (page 260).I
ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Check the level before starting the engineand make sure that the level is betweenthe MIN and the MAX marks.
1. Make sure that your vehicle is on levelground.
2. Switch the engine off and wait 10minutes for the oil to drain into the oilpan.
3. Remove the dipstick and wipe it witha clean, lint-free cloth. Replace thedipstick and remove it again to checkthe oil level.
If the level is at the MIN mark, add oilimmediately.
Adding Engine Oil
Note:Do not remove the filler cap whenthe engine is running.
Note:Do not add oil further than the MAXmark. Oil levels above the MAX mark maycause engine damage.
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MaintenanceAB
E169062
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 305).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap when the engine is running orhot.
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Maintenance