The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2016
All rights reserved.Part Number: 201602 20160806144426
Settings
Select the desired language - Hold OK to SetLanguageDisplay
Miles & GAL, l/100km or km/LDistanceUnits
Fahrenheit (°F) or Celsius (°C)Temperature
psi, kPa or barTire Pressure
On or OffBrake Coach
On or OffBatteryDisplay
On or OffRegen Display
Hold OK to ResetDriving History
*Energi only.
Right Information Display Controls
•Press the up and down arrow buttonsto scroll through and highlight theoptions within a menu.
•Press the right arrow button to enter asub-menu.
•Press the left arrow button to exit amenu.
•Press the OK button to choose andconfirm your selection.
Main menu
From the main menu bar on the right sideof the information display, you can choosefrom the following categories:
Entertainment
See General Information (page 365).
Phone
See General Information (page 365).
Navigation or Compass
See General Information (page 365).
Fuel Economy
Use the up or down arrow buttons tochoose between the following displayoptions.
Note:The information display will remember the menu level 2 state when you change theindividual key state from the RUN to the OFF position.
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Information DisplaysE179396
Audio Settings
Automatically adjusts the volume to compensate forspeed and wind noise. You can set the system between0 and +7.
Speed CompensatedVolume
Select to adjust settings for Treble, Midrange, Bass, Fadeor Balance.Sound
Select to optimize sound quality for the chosen seatingposition.Occupancy Mode
Select to view additional broadcast data, if available. Thisfeature defaults to off. RBDS must be on for you to set acategory.
RBDS/RDS Text
Choose between the stereo modes.DSP
CD Settings
Select to scan all disc selections.Scan All
Select to scan all music in the current MP3 folder.Scan Folder
Select to bring soft and loud passages together for a moreconsistent listening level.CD Compression
Clock Settings
Select to set the time.Set Time
Select to set the calendar date.Set Date
Select to view clock time in a 12-hour mode or 24-hourmode.24h Mode
Display Settings
Select to change display brightness.Dimming
Select to display the language in English, French orSpanish.Language
Select to display the outside temperature in Fahrenheitor Celsius.Temp. setting
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Audio System
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-sions are organized into groups. By pressing the info book icon, youcan see which signals are included in each group.
There may alsobe SYNC 3enabled appslisted underthese options.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
General
Access and adjust the system settings,voice features, as well as phone, navigationand wireless settings.
Menu Item
Select to have the touch-screen display in English,Spanish or French.
Language
Select to display units inkilometers or miles.Distance
Select to display units inCelsius or Fahrenheit.Temperature
Select to have the systembeep to confirm choicesmade through the touch-screen.
Touch Screen Beep
When you activate thisoption, the system auto-matically updates whenyou have an availableInternet connectionthrough a Wi-Fi network ormobile connection.
Automatic System Updates
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.
SYNC 3 doesnot understandthe name of asong or artist.
Say the song or artist name exactly as it isdisplayed on your device. For example, say"Play Artist Prince" or "Play song PurpleRain".
You may not be sayingthe name exactly as itappears on your device.
Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
If there are any abbreviations in the name,like ESPN or CNN, you have to spell those:"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,and playlists names do not have any specialcharacters like *, - or +.
The song or artist namemay have some specialcharacters that are notbeing recognized bySYNC 3.
Make sure that you are saying the nameexactly as it appears on your phone. Forexample, if your contact is "Joe Wilson",say "Call Joe Wilson". If your contact nameis "Mom", say "Call Mom".
You may not be sayingthe name exactly as itappears on your phone-book.
SYNC 3 doesnot understandor is calling thewrong contactwhen I want tomake a call.Make sure that your contact names do nothave any special characters like *, - or +.
The contact name maycontain special charac-ters.
SYNC 3 applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may not be sayingthe name exactly as itappears on your phone-book.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreignnames storedon my cellphone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNC3 will read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3