Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
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HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you switch the key on, highvoltage contactors inside the battery areclosed to make the electricity available tothe motor and generator and enable thevehicle to drive. The clicks are the sound ofthese contactors as they close and openduring start up and shut down.
What are the series of clicks from the cargoarea when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or ifthe outside temperature is low. (For C-MAXEnergi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start atkey-on?
There are several reasons the engine stayson for an extended amount of time whenyou first start it. One common reason is tomake sure that the emissions componentsare warm enough to minimize tailpipeemissions. As the climate gets cooler, thisengine-on time is extended.
Why does it take a long time before theengine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard-ware.
Why does my engine never shut downabove 85 mph (137 km/h)
In order to make sure that the climatecontrol system can begin heating the cabinor defrosting the windshield as soon as adriver requests it, the engine coolanttemperature has to be kept sufficiently hot.Keeping the engine on is required to main-tain the correct coolant temperature.
Why does my engine stay on when it isextremely cold outside?
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AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page222).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics
You must complete the refueling processwithin 20 minutes. If 20 minutes elapses,you must press the button on the driverdoor again. Fuel pump nozzle automaticshut off may occur if you do not press thebutton on the driver door.
System Warnings
If the fuel filler door fails to open, aninformation message appears in theinformation display.
Description and ActionMessage
A warning message appearsin the information displaywhen the fuel system failsto depressurize or the fuelfiller door fails to open. Youmay have to use the fuelfiller door manual overridelever.
RefuelError SeeManual
If the information message appears, do thefollowing:
1. Check the fuel filler door for anythingthat may be obstructing its movement,for example ice or snow.
2. Remove any obstruction from the fuelfiller door.
3. Press the button on the driver door toopen the fuel filler door.
4. If the fuel filler door fails to open andthe information message remains inthe information display, use the fuelfiller door manual override lever.
Fuel Filler Door Manual OverrideLever
The manual override lever is in the luggagecompartment on the left-hand side.
Note:The transmission must be in park (P)or neutral (N).
When using the manual override lever dothe following:
1. Switch the ignition on.
2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within20 minutes.
FUEL CONSUMPTION
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included inthe advertised capacity is an emptyreserve. The empty reserve is anunspecified amount of fuel that remainsin the fuel tank when the fuel gaugeindicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
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present, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the on
position for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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Fuel and Refueling
AUTOMATIC TRANSMISSION
WARNINGS
Always apply the parking brake fullyand make sure you shift into park (P).Switch the ignition off and removethe key whenever you leave your vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
Understanding the Shift Positionsof Your Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Move the selector to the desired gear.
3. Come to a complete stop.
4. Move the selector to park (P).
Park (P)
With the transmission in park (P), yourvehicle locks the transmission andprevents the wheels from turning. Alwayscome to a complete stop before puttingyour vehicle into and out of park (P). Anaudible chime sounds once you select park(P).
When the ignition is turned off, your vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N)until a slow enough speed is reached. Yourvehicle will then shift into park (P)automatically.
Automatic Return to Park
Note:This feature will not operate whenyour vehicle is in Stay in Neutral mode orneutral tow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park(P) when any of the following conditionsoccur:
•You turn the vehicle off.
•You open the driver's door with yoursafety belt unlatched.
•Your safety belt is unlatched while thedriver's door is open.
If you turn your vehicle off while moving,your vehicle first shifts into neutral (N) untilit slows down enough to shift into park (P)automatically.
Note:If you have waited an extendedperiod of time (2-15 minutes) before startingyour vehicle, unlatching your safety belt willcause this feature to activate, even with thedriver's door closed.
Note:This feature may not work properlyif the door ajar switch is malfunctioning. Ifyour door ajar indicator does not illuminatewhen you open the driver’s door or theindicator illuminates with the driver’s doorclosed, see your authorized dealer.
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Reverse (R)
With the selector in reverse (R), yourvehicle moves backward. Always come toa complete stop before shifting into andout of reverse (R).
Neutral (N)
With the selector in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Stay in Neutral Mode
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Stay in Neutral mode allows your vehicleto stay in neutral when you exit yourvehicle. Your vehicle must be stationary toenter this mode.
To enter Stay in Neutral mode:
•Move the transmission selector toneutral (N).
•A message will appear in yourinformation display screen promptingyou to press the low (L) button.
•Press the low (L) button again to enterStay in Neutral mode.
To exit Stay in Neutral mode, select a gearother than low (L).
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Grade Assist
Press the grade assist button to activategrade assist. The grade assist lamp willappear in the instrument cluster. Press thebutton again to switch the system off.
Grade assist:
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
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Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature isdisabled.
Note:This feature will only function if your12-volt battery has power. If vehicle batteryvoltage is not sufficient, an external 12-voltpower source (for example, jumper cables,battery charger or jump pack) may berequired to function the interlock overrideswitch.
Use the brake-shift interlock override tomove your transmission from the parkposition in the event of an electricalmalfunction. If your vehicle has a deadbattery, an external power source will berequired.
1. Apply the parking brake and turn yourignition off before performing thisprocedure.
2. Locate your brake-shift interlockaccess slot. The slot is located in yourcenter console storage bin. The accessslot does not have a label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel will flash whenyour vehicle is in override mode.
4.With the override switch still held, pressthe neutral button (N) to shift frompark.
5. Release the override button.
6. Your vehicle will remain in Stay inNeutral mode for wrecker towingpurposes or can be shifted to thedesired gear and driven (if possible).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
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