•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ESP has to offerwhile paying over time. You arepre-approved with no credit check orhassles. To learn more, call our FordProtect Extended Service Plan specialistsat 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
EXTENDED SERVICE PLAN(CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
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Extended Service Plan (ESP)
Less Cost to Properly Maintain YourVehicle
Ford Protect Extended Service Plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect ExtendedService Plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ProtectExtended Service Plan. Ford ProtectExtended Service Plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect ExtendedService Plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect ExtendedService Plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect Extended Service Plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect ExtendedService Plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect Extended Service Plan thatis right for you.
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Ford Protect
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate the
system or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Check Every 12 Months
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 470).
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Scheduled Maintenance
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
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Scheduled Maintenance
At every oil change interval as indicated by the information display.1, 2
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil andfilter. See Engine Oil Check (page 254).
Other maintenance items 1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000km)Inspect engine oil filter for corrosion.2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.3At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.Do not reset the Intelligent Oil-Life Monitor.3 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
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Scheduled Maintenance
Using the System..............................................209Bonnet LockSee: Opening and Closing the Hood..........252Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.......................................260Brakes................................................................174General Information...........................................174Breaking-In.....................................................223Bulb Specification Chart...........................267
C
Cabin Air Filter.................................................121California Proposition 65..............................11Capacities and Specifications...............309Specifications.....................................................309Car WashSee: Cleaning the Exterior................................271Center Console..............................................139Center Console with Rotary Control...........139Changing a Bulb..........................................266Headlamp............................................................266LED Lamps...........................................................266License Plate Lamp...........................................267Reversing Lamp.................................................266Changing a Fuse..........................................250Fuses......................................................................250Changing the 12V Battery.........................260Changing the Engine Air Filter................269Changing the Wiper Blades.....................262Charging the High Voltage Battery........164Energi Vehicles....................................................164Checking MyKey System Status...............56MyKey Distance....................................................56Number of Admin Keys......................................56Number of MyKeys..............................................56Checking the Wiper Blades......................262Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats..............................274Cleaning Products.......................................270
Cleaning the Engine....................................272Cleaning the Exterior....................................271Exterior Chrome Parts.......................................271Exterior Plastic Parts..........................................271Stripes or Graphics.............................................271Underbody............................................................272Under Hood..........................................................272Cleaning the Instrument Panel andInstrument Cluster Lens.........................274Cleaning the Interior....................................273Cleaning the Wheels...................................275Cleaning the Windows and WiperBlades............................................................273Clearing All MyKeys.......................................56Climate............................................................396Climate Control..............................................116Climate Controlled Seats..........................130Cooled Seats........................................................130Collision, Damage or Fire Event.............230Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries.....................230Coolant CheckSee: Engine Coolant Check............................256Crash Sensors and Airbag Indicator.......46Creating a MyKey............................................55Programming or Changing ConfigurableSettings...............................................................56Cross Traffic Alert.........................................210False Alerts............................................................212Switching the System Off and On................213System Errors.......................................................213System Lights, Messages and AudibleAlerts...................................................................212System Limitations............................................212Using the System...............................................210Cruise Control.................................................69Principle of Operation.......................................195Type 1........................................................................69Type 2.......................................................................69Cruise controlSee: Using Cruise Control................................195Customer Assistance.................................234
D
Data Recording..................................................9Event Data Recording..........................................10
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Index
Service Data Recording........................................9Daytime Running Lamps.............................76Type 1 - Conventional(Non-Configurable)........................................76Type 2 - Configurable..........................................76Digital Radio...................................................321HD Radio Reception and StationTroubleshooting............................................322Direction Indicators........................................78Doors and Locks.............................................58Driver Alert.....................................................203PRINCIPLE OF OPERATION..........................203USING DRIVER ALERT....................................203Driver and Passenger Airbags...................40Children and Airbags..........................................40Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........44Driving Aids....................................................203Driving Hints...................................................223Driving Through Water...............................224DRLSee: Daytime Running Lamps.........................76
E
Economical Driving.....................................223EcoSelect........................................................150Electric Parking Brake..................................175Applying the Electric Parking brake.............175Battery With No Charge....................................177Parking On a Hill (Vehicles With a ManualTransmission) .................................................175Releasing the Electric Parking Brake...........176Electric Vehicle Information.....................413Charge Settings (Energi VehiclesOnly)...................................................................415Power Flow..........................................................429Emission Control System..........................159On-Board Diagnostics (OBD-II)...................160Readiness for Inspection and Maintenance(I/M) Testing....................................................161End User License Agreement.................485VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................485Engine Block Heater....................................144Using the Engine Block Heater......................145
Engine Coolant Check...............................256Adding Coolant..................................................256Coolant Change.................................................258Engine Coolant TemperatureManagement..................................................259Fail-Safe Cooling...............................................258Recycled Coolant...............................................257Severe Climates.................................................258Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................254Adding Engine Oil..............................................254Engine Oil Dipstick......................................254Engine Specifications................................305Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated)........................................................387Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Port...............................................................395Environment......................................................15EPBSee: Electric Parking Brake..............................175Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Extended Service Plan (ESP).................463EXTENDED SERVICE PLAN (CANADAONLY)...............................................................464Ford Protect (U.S. Only).................................463Exterior Mirrors................................................82Auto-Dimming Feature......................................82Blind Spot Monitor..............................................83Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................83Memory Mirrors.....................................................82Power Exterior Mirrors........................................82Puddle Lamps ......................................................83Signal Indicator Mirrors......................................83
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Index
Using SYNC™ With Your Phone.............331Accessing Features through the PhoneMenu..................................................................336Accessing Your Phone Settings...................339Bluetooth Devices.............................................340Making Calls........................................................335Pairing a Phone for the First Time...............332Pairing Subsequent Phones..........................333Phone Options during an Active Call.........335Phone Voice Commands................................333Receiving Calls....................................................335System Settings..................................................341Text Messaging...................................................337Using Traction Control................................179Switching the System Off................................179System Indicator Lights andMessages..........................................................179Using a Switch.....................................................179Using the Information DisplayControls.............................................................179Using Voice Recognition...........................329Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................329Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback..............330Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only).........................237
V
Vehicle Care...................................................270General Information.........................................270Vehicle Certification Label......................308Vehicle Identification Number................307Vehicle Storage.............................................27512V Battery............................................................276Body........................................................................276Brakes.....................................................................277Cooling System...................................................276Engine.....................................................................276Fuel System..........................................................276General...................................................................276
Miscellaneous......................................................277Removing Vehicle From Storage..................277Tires.........................................................................277VentilationSee: Climate Control..........................................116VINSee: Vehicle Identification Number............307Voice Control...................................................69
W
Warning Lamps and Indicators................89Adaptive Cruise Control....................................90Anti-Lock Braking System................................90Battery.....................................................................90Blind Spot Monitor..............................................90Brake System........................................................90Cruise Control.......................................................90Direction Indicator...............................................90Door Ajar.................................................................90EcoSelect................................................................90Electric Park Brake................................................91Engine Oil.................................................................91Engine or Motor Coolant Temperature.........91EV Later....................................................................91EV Now.....................................................................91Fasten Seatbelt.....................................................91Front Airbag.............................................................91Front Fog Lamps...................................................91Grade Assist............................................................91Heads Up Display..................................................91High Beam...............................................................91Hood Ajar.................................................................91Lane Keeping Aid..................................................91Low Fuel Level.......................................................92Low Tire Pressure Warning...............................92Parking Lamps......................................................92Powertrain Fault...................................................92Ready to Drive.......................................................92Service Engine Soon...........................................92Stability Control....................................................93Stability Control Off............................................93Stop Safely.............................................................93Trunk Ajar................................................................93Vehicle Plugged in................................................93Washer Fluid Check....................................260
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Index