Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
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Unique Driving Characteristics
AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page222).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics
•The anti-lock brake system isactivated.
•The traction control system isactivated.
ACTIVE PARK ASSIST
Parallel Parking, PerpendicularParking, Parallel Park Out Assist
WARNINGS
You must remain in your vehiclewhen the system turns on. At alltimes, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required. Failureto take care may result in the loss ofcontrol of your vehicle, serious personalinjury or death.
The sensors may not detect objectsin heavy rain or other conditions thatcause interference.
Active park assist does not apply thebrakes under any circumstances.
The system is designed to aid thedriver. It is not intended to replaceyour attention and judgment. You arestill responsible to drive with due care andattention.
Note:The Blind Spot Information Systemdoes not detect traffic alongside or behindyour vehicle during an active park assistmaneuver.
The system detects an available parallelor perpendicular parking space andautomatically steers your vehicle into thespace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you topark your vehicle.
If you are uncomfortable with the proximityto any vehicle or object, you may chooseto override the system by grabbing thesteering wheel or pushing the active parkassist button.
Parallel Park Out Assist automaticallysteers your vehicle out of a parallel parkingspace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you toenter traffic.
The system may not correctly operate inany of the following conditions:
•You use a spare tire or a tiresignificantly worn more than the othertires.
•One or more tires are improperlyinflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space (apedestrian or cyclist).
•The edge of the neighboring parkedvehicle is high off the ground (forexample, a bus, tow truck or flatbedtruck).
•The weather conditions are poor(heavy rain, snow, fog, etc).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. Covered sensorscan affect the system's accuracy. Do notclean the sensors with sharp objects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic wavesor cause ultrasonic interference (motorcycleexhaust, truck air brakes or horns).
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Parking Aids
Note:Do not apply bumper stickers and/orrepair compound to these areas, this cancause degraded system performance.
If the system detects a degradedperformance condition, a message warningof a blocked sensor will appear in theinformation display. Also the BLIS alertindicators will remain ON and BLIS will nolonger provide any vehicle warnings. Youcan clear the information display warningbut the alert indicators will remainilluminated.
A "blocked" condition can be cleared intwo ways:
•After the blockage in front of thesensors is removed or therainfall/snowfall rate decreases orstops, drive for a few minutes in trafficto allow the sensors to detect passingvehicles.
•By cycling the ignition from ON to OFFand then back ON.
Note:If your vehicle has a tow bar with afactory equipped trailer tow module and itis towing a trailer, the sensors willautomatically turn the Blind SpotInformation System off. If your vehicle hasa tow bar but no factory equipped trailertow module, it is recommended to turn theBlind Spot Information System offmanually. Operating the Blind SpotInformation System with a trailer attachedwill cause poor system performance.
System Errors
If the system senses a problem with theleft or right sensor, the telltale willilluminate and a message will appear inthe information display. See InformationMessages (page 103).
Switching the System Off and On
You can temporarily switch the Blind SpotInformation System off in the informationdisplay. See General Information (page94). When the Blind Spot InformationSystem switches off, you will not receivealerts and the information display showsa system off message. The telltale in thecluster also illuminates. When you switchthe Blind Spot Information System on oroff, the alert indicators flash twice.
Note:The Blind Spot Information Systemremembers the last selected on or offsetting.
You can also have the Blind SpotInformation System switched offpermanently at an authorized dealer. Onceswitched off permanently, the system canonly be switched back on at an authorizeddealer.
CROSS TRAFFIC ALERT
WARNING
To help avoid personal injury, NEVERuse the Cross Traffic Alert system asa replacement for using the interiorand exterior mirrors and looking over yourshoulder before backing out of a parkingspace. Cross Traffic Alert is not areplacement for careful driving.
Cross Traffic Alert is designed to warn youof vehicles approaching from the sideswhen the transmission is in reverse (R).
Using the System
Cross Traffic Alert turns on when you startthe engine and you shift into reverse (R).Once shifted out of reverse (R), CrossTraffic Alert turns off.
Note:Cross Traffic Alert only functionswhile your transmission is in reverse (R).
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Driving Aids
radar, the Pre-Collision Assist system doesnot function and cannot detect a vehicleahead. With the front camera obstructed,the Pre-Collision Assist system does notrespond to pedestrians or stationary
vehicles and the system performance onmoving vehicles reduces. The followingtable lists possible causes and actions forwhen this message displays.
ActionCause
Clean the grille surface in front of the radaror remove the object causing the obstruc-tion.
The surface of the radar in the grille is dirtyor obstructed in some way.
Wait a short time. It may take severalminutes for the radar to detect that thereis no obstruction.
The surface of the radar in the grille is cleanbut the message remains in the display.
The Pre-Collision Assist system is tempor-arily disabled. Pre-Collision Assist shouldautomatically reactivate a short time afterthe weather conditions improve.
Heavy rain, spray, snow, or fog is interferingwith the radar signals.
The Pre-Collision Assist system is tempor-arily disabled. Pre-Collision Assist shouldautomatically reactivate a short time afterthe weather conditions improve.
Swirling water, or snow or ice on the surfaceof the road may interfere with the radarsignals.
Contact an authorized dealer to have theradar checked for proper coverage andoperation.
Radar is out of alignment due to a front endimpact.
Clean the outside of the windshield in frontof the camera.The windshield in front of the camera isdirty or obstructed in some way.
Wait a short time. It may take severalminutes for the camera to detect that thereis no obstruction.
The windshield in front of the camera isclean but the message remains in thedisplay.
Note:Proper system operation requires aclear view of the road by the camera. Haveany windshield damage in the area of thecamera's field of view repaired.
Note:If something hits the front end of yourvehicle or damage occurs, the radar sensingzone may change. This could cause missedor false vehicle detections. Contact anauthorized dealer to have the radar checkedfor proper coverage and operation.
Note:If your vehicle detects excessive heatat the camera or a potential misalignmentcondition, a message may display in theinformation display indicating temporarysensor unavailability. This messagedeactivates automatically when operationalconditions are corrected (for example, whenthe ambient temperature around the sensordecreases or the sensor automaticallyrecalibrates successfully).
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Driving Aids
TOWING A TRAILER
WARNING
Never tow a trailer with aFusion Hybrid. Thispowertrain is not designed to tow.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of thepowertrain/transmission configuration)under the following conditions:
•The vehicle is facing forward so that itis towed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission.See Transmission (page 170).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 116).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the NeutralTow feature, or with all four wheels off theground using a vehicle transport trailer. Ifyou are using a vehicle transport trailer,follow the instruction specified by theequipment provider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Neutral Tow modeby doing the following:
•Put the ignition in accessory mode(ignition on, engine off). SeeKeyless Starting (page 141).
•Select the neutral tow option in theinformation display.
•When prompted by the informationdisplay, press the brake pedal andselect Neutral on the transmission.Make sure the parking brake is off.If done successfully, a confirmationmessage appears in the display.
•Shut the ignition off. See KeylessStarting (page 141). If the processis completed successfully, the N onthe transmission slowly blinks anda confirmation message appearsin the display.
•Do not exceed 70 mph (113 km/h).
•Start the engine and allow it to run forone minute at the beginning of eachday. With the engine running and yourfoot on the brake, shift into position Dand then into position R before shiftingback into position N.
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Towing
BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics. The engine also needs tobreak in. Avoid hard accelerations anddriving too fast for the first 1000 miles(1600 kilometers). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 162).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page195).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page305).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 467).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 94).
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Driving Hints
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance