GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Intelligent Access Key
(If Equipped) The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start.
Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle.
Slide the release on the back of the
transmitter, then pull the blade out.
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the ignition on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles equipped with a
push-button start, when both a MyKey and
an admin key are present, the admin key will
be recognized by the vehicle while switching
the vehicle on to start.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Safety belt reminder. You cannot
disable this feature. The audio system
will mute when the front seat
passengers’ safety belts are not
fastened.
• Early low charge. The low-charge
warning activates earlier, giving the
MyKey user more time to recharge. •
Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
• Satellite radio adult content
restrictions, if equipped on your vehicle.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the engine. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
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Note:
You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
Note: When you make any changes to your
MyKey settings, you change the settings for
every MyKey. You cannot make individual
changes to apply to certain MyKeys. CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays (page 80).
Switch the ignition on using an admin key.
To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to: Action and Description
Message
Press the
OK button or the right arrow button.
Settings
Press the
OK button or the right arrow button.
MyKey
Press and hold the
OK button until the instrument cluster
displays the following message.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Note:
Always take your keys and lock all
doors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
Door Lock Indicator
An LED on the power door lock control
illuminates when you lock the door.
It will remain illuminated for up to five
minutes after you switch your vehicle off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch will no longer
operate after approximately 11 seconds.
You must unlock your vehicle with the
remote control or keyless keypad, or switch
your vehicle on, to restore function to these
switches. Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Remote Control
You can use the remote control at any
time.
The liftgate release button will only work
when the vehicle speed is less than 4 mph
(7 km/h).
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when
you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access.
Locking the Doors Press the button to lock all
doors. The direction indicators
will flash. Press the button again
within three seconds to confirm that all
the doors are closed. The doors will lock
again, the horn will sound and the direction
indicators will flash if all the doors and the
liftgate are closed.
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•
State of Charge - The state of charge
for the high voltage battery is shown
as a colored fill. The fill color is
normally blue. When a low battery
condition is reached the fill turns
amber. When the battery is depleted
the fill turns red. See the Information
Messages section for details on
associated Low Battery and Depleted
Battery warnings.
• Distance to Empty - The Range
Estimate in the Battery Gauge is
personalized to your key. This is the
estimated distance your vehicle can
travel before needing a recharge. The
Range Estimate is based on your
typical energy usage while driving. This
includes your Drive Habits as well as
your use of accessories such as Climate
Control. Your Range Estimate may
change immediately when you change
your Climate Control settings.
• Regen Display - A circular arrow
symbol appears in the center of the
Battery Gauge when energy is being
recaptured through the regenerative
braking system.
Brake Coach Display
The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery. If desired, this feature can
be disabled in the Display section of the
Settings menu. Trip Summary and Lifetime Summary
These summaries display after switching
off your vehicle. The Trip Summary
appears first, followed by the Lifetime
Summary. You can toggle between these
displays using the up and down arrow keys
on the left hand steering wheel controls.
Trip Summary data is from the last power
cycle, while Lifetime Summary data is
cumulative from the last Lifetime
Summary reset done through the Settings
menu in the information display.
Trip Summary:
•
Distance - The total distance traveled,
and regen distance are displayed.
Regen distance is the estimated range
gained from energy recaptured through
regenerative braking.
• Energy Used - The total kilowatt hours
and average watt hours per unit of
distance are displayed. The average
watt hours per mi (km) will be shown
in blue if less than (better than) the
lifetime average watt hours per mi
(km).
• Brake Score - The percentage of
braking energy recaptured and returned
to the high voltage battery through
regenerative braking. The brake score
will be shown in blue if greater than
(better than) the lifetime brake score.
Lifetime Summary:
• Distance - The total regen distance,
which is the estimated range gained
from energy recaptured through
regenerative braking.
• Energy Used - The average watt hours
per mi (km).
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
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•
Energy History - This view from left to
right starts with the Budget View gauge
and adds historical Energy Use and
Budget data. The data is represented
as an average for time intervals of
either 1, 2 or 6 minutes, with the
leftmost interval being the most recent.
Total time for the five intervals is
shown at the bottom of the view.
Interval time can be selected in the
Options menu. Intervals shown in grey
color are from the previous drive. •
Energy Coach - This view provides a
comparison of your recent
Acceleration, Braking and Cruising
behavior to what is recommended for
most efficient use of energy under
present conditions. The horizontal bars
fill from left to right with best efficiency
(and Blue color) shown as at least half
full. When the bars are less than half
full, the color is Amber, suggesting that
a change in behavior is needed to
achieve better energy efficiency.
Info In this mode, you can view
different vehicle system
information and perform a
system check. Information
Find your way …
Tutorial
Brake Coach
Display Mode
Trip 1 & 2
Energy
Surplus
MyKeys (Number of MyKeys programmed)
MyKey
Admin Keys (Number of admin keys)
MyKey Miles (km) (Distance traveled using a programmed MyKey)
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AUTOMATIC TRANSMISSION
Understanding the Positions of
Your Automatic Transmission
WARNING
Always set the parking brake fully
and make sure you shift the gearshift
lever to park (P). Switch the power
off and remove the key whenever you leave
your vehicle. The single speed transmission is built
specifically to handle the high rotational
speed range of an electric motor.
Gearshift Lever Positions
ParkP
Reverse
R
Neutral
N
Drive
D
LowL
Press the button on the gearshift lever to
change to each position.
The gearshift lever position appears in the
information display. Park (P)
In this position, power is not transmitted
to the drive wheels and the transmission
is locked. You can start the electric motor
with the gearshift lever in this position.
Reverse (R)
With the gearshift lever in reverse (R), the
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
In this position, power is not transmitted
to the drive wheels but the transmission is
not locked. You can start the electric motor
with the gearshift lever in this position.
Drive (D)
The normal position for driving your vehicle.
The transmission operates in a single gear
built specifically to handle the electric
motor output.
Low (L)
Use this position for maximum motor
braking, for example when driving down a
steep hill. You can select this position at
any vehicle speed.
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When performing this procedure, you
will be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to performing this procedure.
Use wheel chocks if appropriate.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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