Cleaning the Engine.....................................182
Cleaning the Windows and Wiper
Blades...........................................................183
Cleaning the Interior....................................183
Cleaning the Instrument Panel and Instrument Cluster Lens........................184
Cleaning Leather Seats
..............................184
Repairing Minor Paint Damage...............185
Cleaning the Wheels...................................185
Vehicle Storage
.............................................185
Wheels and Tires
Tire Sealant and Inflator Kit.....................188
Tire Care...........................................................194
Using Snow Chains....................................209
Tire Pressure Monitoring System..........209
Changing a Road Wheel
.............................213
Lug Nuts...........................................................214
Capacities and Specific- ations
Motorcraft Parts
............................................215
Vehicle Identification Number.................216
Vehicle Certification Label.........................217
Transmission Code Designation
..............217
Capacities and Specifications
.................218
Audio System
General Information...................................220
Audio Unit - Vehicles With: Sony Audio System..........................................................221
Media Hub......................................................223
SYNC™ 3
General Information...................................224
Home Screen
.................................................235
Using Voice Recognition...........................236
Entertainment...............................................242
Phone...............................................................252
Navigation.......................................................257 Electric Vehicle Information....................266
Apps
.................................................................285
Settings
............................................................287
SYNC™ 3 Troubleshooting......................299
Accessories
Accessories.....................................................312
Ford Protect
Ford Protect....................................................314
Scheduled Maintenance
General Maintenance Information
........316
Normal Scheduled Maintenance...........319
Scheduled Maintenance Record...........320
Appendices
End User License Agreement
.................330
Type Approvals............................................354
4
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
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Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature.
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
9
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Introduction
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the ignition on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles equipped with a
push-button start, when both a MyKey and
an admin key are present, the admin key will
be recognized by the vehicle while switching
the vehicle on to start.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Safety belt reminder. You cannot
disable this feature. The audio system
will mute when the front seat
passengers’ safety belts are not
fastened.
• Early low charge. The low-charge
warning activates earlier, giving the
MyKey user more time to recharge. •
Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
• Satellite radio adult content
restrictions, if equipped on your vehicle.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the engine. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing MyKey
™
Park Aid
Action
Message
The system has detected a condition that requires service.Contact an authorized dealer.
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Park Brake Action
Message
Displays when the parking brake is set, the engine is runningand the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact an authorized dealer.
Park Brake Engaged
Power Steering Action
Message
The power steering system has detected a condition thatrequires service. Contact an authorized dealer.
Service Power Steering
The power steering system has detected a condition within
the power steering system that requires service immediately. Contact an authorized dealer.
Service Power Steering
Now
The power steering system has disabled power steering assistdue to a system error. Contact an authorized dealer.
Power Steering Assist
Fault
The power steering system has detected a condition thatrequires service. Contact an authorized dealer.
Steering fault Service
now
The power steering system has detected a condition within
the power steering system that requires service immediately. Contact an authorized dealer.
Steering loss Stop safely
Remote Start Action
Message
Displayed when the remote start system is active.
Remote Start Active
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Information Displays
STARTING THE ELECTRIC
MOTOR
Keyless Starting
Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid passive key must be located
inside your vehicle to switch the power on
and start your vehicle.
Note: Passive keys left inside your vehicle
when locked are disabled. A message may
appear in the information display indicating
that there is no key detected when you try
to start your vehicle. Press the unlock
button on the remote control to enable it,
and then start your vehicle.
Power Modes The keyless starting system has three
modes:
•
Off: Turns the power off. Without
applying the brake pedal, press and
release the power button once when
your vehicle is in the on mode, or when
your vehicle is on but not moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate. Without applying
the brake pedal, press and release the
power button once from off mode.
• Start:
Starts your vehicle. Press the
brake pedal, and then press the power
button for a couple of seconds. The
green ready to drive indicator lamp
illuminates in the instrument cluster
when your vehicle is ready to drive.
Starting Your Vehicle
Before starting your vehicle, check the
following:
• Make sure all the occupants have
fastened their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the gearshift lever is in park
(P).
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the power button.
Note: You will not hear any engine noise.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start your vehicle,
follow the steps below.
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 185). See
Warning Lamps and
Indicators (page 77).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve the
range of your vehicle. The standard brake
system is designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When the accelerator pedal is released or
the brake pedal is applied, the brake
controller automatically detects the
amount of deceleration requested and
optimizes how much of the deceleration
will be produced by regenerative braking.
The remaining portion is generated by
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