
Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 287).
Note: HD Radio broadcasts are not
available in all markets.
246
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

Description
Item
Callout
This indicates which mode is active within the vehicle
system.
Power Flow
A
Action and Description
Menu Item
The system is storing
power in the high-voltage
battery.
Status: Charging HV
Battery
The vehicle is either at
rest, or sharing very little
power between the elec-
tric system parts.
Status: Idle
The vehicle is driving in
electric mode (the power
is coming from the elec-
tric motor).
Status: Electric Drive
The high-voltage battery
charging from the char-
ging station is complete.
Status: Charge Complete
Shows the direction of power flow between the
wheels and the electric motor.
Motor-to-Wheel Flow
B
Represents the electric motor. The higher the motor
power is, the larger the circle around this node. Any
time the vehicle is ready to be driven, the motor node
illuminates.
Electric Motor
C
Shows the direction of power flow between the high-
voltage battery and the electric motor. Flow toward
the motor indicates the battery is providing power to
accelerate the vehicle (discharging the battery). Flow
toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
D
Appears when you plug your vehicle into the charging
station. When charging the high voltage battery from
the charging station, you can see flow from the plug
to the battery on the screen.
Plug
E
283
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect Extended Service Plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect Extended Service Plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
Extended Service Plan. With Ford Protect
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
Extended Service Plans with different
levels of coverage. Ask your authorized
dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect Extended Service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
314
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
315
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Ford Protect

T
Tailgate
See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............215
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................149
Tire Care...........................................................194
Glossary of Tire Terminology......................... 196
Information About Uniform Tire Quality Grading.............................................................. 194
Information Contained on the Tire Sidewall............................................................. 197
Temperature A B C............................................. 195
Traction AA A B C............................................... 195
Treadwear............................................................. 195
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................188
Tire Pressure Monitoring System..........209 Changing Tires With a Tire Pressure
Monitoring System........................................ 210
Understanding Your Tire Pressure Monitoring System ....................................... 210
Tire Repair Kit See: Tire Sealant and Inflator Kit.................188
Tire Sealant and Inflator Kit.....................188 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 190
General Information.......................................... 189
Second Stage: Checking Tire Pressure............................................................. 192
Tips for Use of the Kit....................................... 189
What to Do After the Tire has Been Sealed................................................................ 192
What to Do When a Tire Is Punctured........................................................ 190
Tires See: Wheels and Tires...................................... 188
Towing a Trailer.............................................138
Towing the Vehicle on Four Wheels
...........................................................138
Emergency Towing............................................. 138
Recreational Towing.......................................... 139
Towing..............................................................138
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation..............217 Transmission...................................................116
Transmission
See: Transmission............................................... 116
Transporting the Vehicle............................138
Type Approvals............................................354
U
Under Hood Overview
................................168
Using Cruise Control....................................129 Switching Cruise Control Off.......................... 129
Switching Cruise Control On.......................... 129
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains
....................................209
Using Stability Control................................123
Using Traction Control.................................121 Switching the System Off................................. 121
System Indicator Lights and Messages........................................................... 121
Using a Switch...................................................... 121
Using the Information Display Controls.............................................................. 121
Using Voice Recognition...........................236 Audio Voice Commands.................................. 237
Mobile App Voice Commands...................... 240
Navigation Voice Commands....................... 239
Phone Voice Commands................................ 238
SiriusXM Traffic and Travel Link Voice Commands...................................................... 241
Voice Settings Commands............................. 241
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................150
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Certification Label.........................217
Vehicle Identification Number.................216
Vehicle Storage
.............................................185
12V Battery............................................................ 186
Body........................................................................\
186
Brakes..................................................................... 186
Cooling System................................................... 186
Electric Motor...................................................... 186
363
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

General...................................................................
186
High Voltage Battery......................................... 186
Miscellaneous...................................................... 187
Removing Vehicle From Storage................... 187
Tires........................................................................\
. 186
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number.............216
Voice Control...................................................62
W
Warning Lamps and Indicators..................77 Airbag Warning Lamp.......................................... 77
Anti-Lock Brake System Warning Lamp..................................................................... 77
Brake System Warning Lamp........................... 77
Cruise Control Indicator...................................... 77
Direction Indicator................................................ 77
Door Ajar Warning Lamp.................................... 77
Electric Motor Coolant Temperature Warning Lamp.................................................. 78
Electric Motor Warning Lamp.......................... 78
Fasten Seatbelt Warning Lamp...................... 78
Headlamp High Beam Indicator..................... 78
High Voltage Battery Charging Indicator.............................................................. 78
Ignition Warning Lamp....................................... 78
Lamps on Indicator.............................................. 78
Liftgate Ajar Warning Lamp............................. 78
Limited Performance Warning Lamp...........78
Low Battery Charge Warning Lamp..............78
Low Tire Pressure Warning Lamp.................. 78
Low Washer Fluid Level Warning Lamp.................................................................... 78
Ready to Drive Indicator..................................... 79
Stability Control Indicator................................. 79
Stability Control Off Warning Lamp.............79
Stop Safely Warning Lamp............................... 79
Washer Fluid Check.......................................171
Washers See: Cleaning the Exterior................................ 181
See: Wipers and Washers................................. 64
Waxing..............................................................182
Wheel Nuts See: Changing a Road Wheel......................... 213
Wheels and Tires..........................................188 Windows and Mirrors.....................................71
Windshield Washers.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................ 64
Speed Dependent Wipers................................ 64
Wiper Blades See: Checking the Wiper Blades................... 172
Wipers and Washers.....................................64
Wrecker Towing See: Transporting the Vehicle........................ 138
364
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index