2017 FORD FOCUS ELECTRIC phone

Cleaning the Engine.....................................182
Cleaning the Windows and Wiper
Blades...........................................................183
Cleaning the Interior....................................183
Cleaning the Instrument Panel and Instrument Cluster Lens........................184
Cleaning Leather Seats
..............................184
Repairing Minor Paint Damage...............185
Cleaning the Wheels...................................185
Vehicle Storage
.............................................185
Wheels and Tires
Tire Sealant and Inflator Kit.....................188
Tire Care...........................................................194
Using Snow Chains....................................209
Tire Pressure Monitoring System..........209
Changing a Road Wheel
.............................213
Lug Nuts...........................................................214
Capacities and Specific- ations
Motorcraft Parts
............................................215
Vehicle Identification Number.................216
Vehicle Certification Label.........................217
Transmission Code Designation
..............217
Capacities and Specifications
.................218
Audio System
General Information...................................220
Audio Unit - Vehicles With: Sony Audio System..........................................................221
Media Hub......................................................223
SYNC™ 3
General Information...................................224
Home Screen
.................................................235
Using Voice Recognition...........................236
Entertainment...............................................242
Phone...............................................................252
Navigation.......................................................257 Electric Vehicle Information....................266
Apps
.................................................................285
Settings
............................................................287
SYNC™ 3 Troubleshooting......................299
Accessories
Accessories.....................................................312
Ford Protect
Ford Protect....................................................314
Scheduled Maintenance
General Maintenance Information
........316
Normal Scheduled Maintenance...........319
Scheduled Maintenance Record...........320
Appendices
End User License Agreement
.................330
Type Approvals............................................354
4
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents

Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature.
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
9
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
11
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Intelligent Access Key
(If Equipped) The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start.
Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle.
Slide the release on the back of the
transmitter, then pull the blade out.
44
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Keys and Remote ControlsE138616 E142431

Mislock
If any door or the liftgate is open, or if the
hood is open on vehicles with an anti-theft
alarm or remote start, the horn will sound
twice and the direction indicators will not
flash.
Opening the Liftgate
Press twice within three seconds
to unlatch the liftgate.
Make sure to close and latch the liftgate
before driving your vehicle. An unlatched
liftgate may cause objects to fall out or
block your view.
Closing the Liftgate
The liftgate will not fully close if an
intelligent access key is located inside the
luggage compartment with the doors
locked.
Note: If a second passive key is located
within the liftgate detection range, the
liftgate can be fully closed.
Activating Intelligent Access (If
Equipped)
The system will not function if:
• Your vehicle battery has no charge.
• The intelligent access key battery has
no charge.
• The intelligent access key frequencies
are jammed.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
See Keys and Remote Controls
(page 44).
The system allows you to unlock, operate
and lock your vehicle without using a key
or remote control. You must have the intelligent access key
within
5 ft (1.5 m) of your vehicle.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
At a Door
Pull an exterior door handle to unlock and
open the door. Do not touch the lock
sensor on the front of the handle. The locking sensors are on the front door
handles.
54
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Doors and LocksE138630 E78276 E185863

Phone
Navigation or Compass
Surplus
Entertainment
See your SYNC information.
Phone
See your SYNC information.
Navigation or Compass
See your SYNC information.
Surplus
In Surplus mode, either butterflies or a
gauge represent surplus or status. The
number of butterflies matches the current
surplus or status distance up to a
maximum of sixteen butterflies. If you
entered your next charge destination in the
navigation system and you see butterflies
on your screen, then you should be able to
make your destination (you have a
Surplus). If you see butterflies but did not
enter your next charge destination, then
you should be able to achieve the range
estimate shown at the start of your drive
(you have a positive Status). See Display
Mode under Left Information Display
Controls in this chapter for more
information. INFORMATION MESSAGES
Note:
Depending on the vehicle options
equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have. Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
AdvanceTrac® Action
Message
The system has detected a condition that requires service.Contact an authorized dealer as soon as possible.
Service AdvanceTrac
87
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Information Displays E220613 E220614 E130248

Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance
(page 316).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system will return to the
previous settings. You can now make
adjustments.
You can switch on certain
vehicle-dependent features when needed,
such as:
• Heated rear window.
• Heated exterior mirrors.
Note: You can control the system through
SYNC using a smartphone app. See
Apps
(page 285).
97
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Climate ControlE72507 E72507

STARTING THE ELECTRIC
MOTOR
Keyless Starting
Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid passive key must be located
inside your vehicle to switch the power on
and start your vehicle.
Note: Passive keys left inside your vehicle
when locked are disabled. A message may
appear in the information display indicating
that there is no key detected when you try
to start your vehicle. Press the unlock
button on the remote control to enable it,
and then start your vehicle.
Power Modes The keyless starting system has three
modes:
•
Off: Turns the power off. Without
applying the brake pedal, press and
release the power button once when
your vehicle is in the on mode, or when
your vehicle is on but not moving.
• On:
All electrical circuits are
operational and the warning lamps and
indicators illuminate. Without applying
the brake pedal, press and release the
power button once from off mode.
• Start:
Starts your vehicle. Press the
brake pedal, and then press the power
button for a couple of seconds. The
green ready to drive indicator lamp
illuminates in the instrument cluster
when your vehicle is ready to drive.
Starting Your Vehicle
Before starting your vehicle, check the
following:
• Make sure all the occupants have
fastened their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the gearshift lever is in park
(P).
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the power button.
Note: You will not hear any engine noise.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start your vehicle,
follow the steps below.
106
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Starting and Stopping the Electric MotorE166822