Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
315
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Ford Protect
Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Radiator, cooler, heater and air conditioning hoses
Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels *
; fill if necessary
Tires for wear and proper pressure **
For oil and fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
* Brake, coolant recovery reservoir and window washer.
** Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
318
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Changing a Road Wheel.............................213
Important Information for Lifting or
Jacking................................................................ 213
Changing the 12V Battery............................171
Changing the Front Wiper Blades
...........173
Changing the Windshield Wiper
Blades................................................................. 173
Service Position................................................... 173
Changing the Rear Wiper Blades............174
Charging the High Voltage Battery........109 AC Charging.......................................................... 109
DC Charging........................................................... 113
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.......................172
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180
Cleaning the Engine.....................................182
Cleaning the Exterior
....................................181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................ 182
Under Hood.......................................................... 182
Cleaning the Instrument Panel and Instrument Cluster Lens.........................184
Cleaning the Interior....................................183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................183
Clearing All MyKeys.......................................50
Climate Control
..............................................94
Cold Weather Precautions........................140
Collision, Damage or Fire Event..............145 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 145Coolant Check
...............................................168
Adding Coolant................................................... 169
Recycled Coolant................................................ 170
Severe Climates.................................................. 170
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cruise Control
..................................................62
Principle of Operation....................................... 129
Cruise control See: Using Cruise Control................................ 129
Customer Assistance
..................................147
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Direction Indicators.......................................69
Doors and Locks.............................................53
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
......................................................131
Driving Hints...................................................140
Driving Through Water...............................140
DRL See: Daytime Running Lamps........................ 68
E
Electric Vehicle Information....................266 Charge Settings................................................. 268
Power Flow.......................................................... 282
End User License Agreement
.................330
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 330
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Entertainment...............................................242 AM/FM Radio...................................................... 243
358
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Apps........................................................................\
.
251
Bluetooth Stereo or USB................................ 250
CD........................................................................\
.... 249
HD Radio ™ Information (If
Available)........................................................ 246
SIRIUS® Satellite Radio (If Activated)........................................................ 244
Sources.................................................................. 243
Supported Media Players, Formats and Metadata Information.................................. 251
USB Ports............................................................... 251
Environment......................................................12
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................72
Fold-Away Exterior Mirrors................................ 73
Heated Exterior Mirrors....................................... 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................188
Floor Mats
.......................................................140
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect....................................................314 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 315
Ford Protect Extended Service Plans (U.S. Only)................................................................... 314
Front Passenger Sensing System.............37
Front Wiper Blades See: Changing the Front Wiper Blades.......173
Fuses.................................................................154
Fuse Specification Chart...........................154 Electric Motor Compartment Fuse
Box...................................................................... 154
Luggage Compartment Fuse Box.................161
Passenger Compartment Fuse Box............159
Pre-fuse Box......................................................... 154G
Gauges................................................................75
Common Displays................................................ 75
General Information on Radio Frequencies...................................................44
General Maintenance Information
........316
Multi-point Inspection...................................... 318
Owner Checks and Services........................... 317
Protecting Your Investment............................ 316
Why Maintain Your Vehicle?.......................... 316
Why Maintain Your Vehicle at Your Dealership?...................................................... 316
Getting Assistance Outside the U.S. and Canada..........................................................150
Getting the Services You Need................147 Away From Home............................................... 147
H
Handbrake See: Parking Brake.............................................. 119
Hazard Flashers
.............................................143
Headlamp Adjusting See: Adjusting the Headlamps...................... 174
Headlamp Exit Delay....................................68
Headlamp Removal See: Removing a Headlamp........................... 175
Head Restraints
..............................................98
Adjusting the Head Restraint.......................... 99
Tilting Head Restraints ................................... 100
Heated Seats
.................................................103
Heated Windows and Mirrors...................96 Heated Exterior Mirrors....................................... 97
Heated Rear Window......................................... 96
Heating See: Climate Control.......................................... 94
High Voltage Battery Cut-Off Switch.............................................................115
High Voltage Battery...................................109 General Information.......................................... 109
Hill Start Assist...............................................119 Switching the System On and Off...............120
Using Hill Start Assist....................................... 120
Hints on Controlling the Interior Climate............................................................95
General Hints......................................................... 95
Improving Vehicle Drive Range....................... 96
359
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes.............................................................119
Home Screen.................................................235
Hood Lock See: Opening and Closing the Hood...........167
I
In California (U.S. Only).............................148
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm........................................................................\
88
Battery and Charging System (High Voltage).............................................................. 88
Doors........................................................................\
89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Park Aid.................................................................... 92
Park Brake............................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 92
Tire Pressure Monitoring System................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5 J
Jump Starting the Vehicle
.........................143
To Connect the Booster Cables.................... 144
To Start Your Vehicle......................................... 144
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................132
Load Limit........................................................132 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 137
Vehicle Loading - with and without a Trailer.................................................................. 132
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel......................... 213
Lug Nuts
...........................................................214
M
Maintenance..................................................166 General Information.......................................... 166
Manual Liftgate
..............................................56
Closing the Liftgate.............................................. 57
360
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Remote Start.........................................................
46
Sounding the Panic Alarm............................... 46
Remote Start...................................................97
Removing a Headlamp...............................175
Repairing Minor Paint Damage...............185
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................152
Reporting Safety Defects (U.S. Only)...............................................................152
Roadside Assistance...................................142 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 142
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 143
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 143
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 142
Vehicles Sold in the United States: Using Roadside Assistance.................................... 142
Roadside Emergencies
...............................142
Running-In See: Breaking-In.................................................. 140
S
Safety Canopy ™
.............................................41
Scheduled Maintenance Record...........320
Scheduled Maintenance............................316
Seatbelt Extension
........................................33
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Seats...................................................................98
Security..............................................................58 Settings............................................................287
911 Assist............................................................... 292
Ambient Lighting................................................ 297
Bluetooth.............................................................. 289
Clock...................................................................... 289
Display................................................................... 298
General.................................................................. 296
Media Player........................................................ 288
Mobile Apps......................................................... 295
Navigation............................................................ 293
Phone..................................................................... 289
Radio...................................................................... 292
Sound..................................................................... 287
Valet Mode........................................................... 299
Vehicle.................................................................... 297
Voice Control....................................................... 299
Wi-Fi........................................................................\
297
Side Airbags.....................................................39
Sitting in the Correct Position...................98
Snow Chains See: Using Snow Chains................................. 209
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................ 129
Stability Control
............................................122
Principle of Operation....................................... 122
Starting and Stopping the Electric Motor.............................................................106
Starting the Electric Motor.......................106 Keyless Starting.................................................. 106
Starting Your Vehicle........................................ 106
Steering.............................................................131 Electric Power Steering..................................... 131
Steering Wheel................................................61
Storage Compartments
.............................105
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............107
Symbols Glossary.............................................5
SYNC™ 3
........................................................224
General Information......................................... 224
SYNC™ 3 Troubleshooting
......................299
362
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
General...................................................................
186
High Voltage Battery......................................... 186
Miscellaneous...................................................... 187
Removing Vehicle From Storage................... 187
Tires........................................................................\
. 186
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number.............216
Voice Control...................................................62
W
Warning Lamps and Indicators..................77 Airbag Warning Lamp.......................................... 77
Anti-Lock Brake System Warning Lamp..................................................................... 77
Brake System Warning Lamp........................... 77
Cruise Control Indicator...................................... 77
Direction Indicator................................................ 77
Door Ajar Warning Lamp.................................... 77
Electric Motor Coolant Temperature Warning Lamp.................................................. 78
Electric Motor Warning Lamp.......................... 78
Fasten Seatbelt Warning Lamp...................... 78
Headlamp High Beam Indicator..................... 78
High Voltage Battery Charging Indicator.............................................................. 78
Ignition Warning Lamp....................................... 78
Lamps on Indicator.............................................. 78
Liftgate Ajar Warning Lamp............................. 78
Limited Performance Warning Lamp...........78
Low Battery Charge Warning Lamp..............78
Low Tire Pressure Warning Lamp.................. 78
Low Washer Fluid Level Warning Lamp.................................................................... 78
Ready to Drive Indicator..................................... 79
Stability Control Indicator................................. 79
Stability Control Off Warning Lamp.............79
Stop Safely Warning Lamp............................... 79
Washer Fluid Check.......................................171
Washers See: Cleaning the Exterior................................ 181
See: Wipers and Washers................................. 64
Waxing..............................................................182
Wheel Nuts See: Changing a Road Wheel......................... 213
Wheels and Tires..........................................188 Windows and Mirrors.....................................71
Windshield Washers.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................ 64
Speed Dependent Wipers................................ 64
Wiper Blades See: Checking the Wiper Blades................... 172
Wipers and Washers.....................................64
Wrecker Towing See: Transporting the Vehicle........................ 138
364
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index