2017 FORD FOCUS ELECTRIC airbag off

Charging Status Screen
When you enter or switch off the vehicle,
on your right information display you have
the opportunity to view charging status,
charge start and end times as well as the
charging mode. You can also switch your
charging mode between Value Charge and
Charge Now. See Electric Vehicle
Information in your SYNC information.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note:
Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Airbag Warning Lamp If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
electric motor is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible. Brake System Warning Lamp WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked immediately.
Cruise Control Indicator It illuminates when you switch
the system on.
See Cruise Control (page 129).
Direction Indicator Illuminates when the left or right
direction indicator or the hazard
warning flasher is turned on.
Flashes during operation. An increase in
the rate of flashing warns of a failed
indicator bulb.
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
77
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Instrument ClusterE67017 E71340

•
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery. POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or safety
canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
146
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Roadside Emergencies

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
183
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Vehicle Care

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 184).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces: 1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
(If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
184
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Vehicle Care

•
SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System
(page 220).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 94).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information.
See Settings
(page 287).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
229
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

•
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 230
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

Remote Start.........................................................
46
Sounding the Panic Alarm............................... 46
Remote Start...................................................97
Removing a Headlamp...............................175
Repairing Minor Paint Damage...............185
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................152
Reporting Safety Defects (U.S. Only)...............................................................152
Roadside Assistance...................................142 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 142
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 143
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 143
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 142
Vehicles Sold in the United States: Using Roadside Assistance.................................... 142
Roadside Emergencies
...............................142
Running-In See: Breaking-In.................................................. 140
S
Safety Canopy ™
.............................................41
Scheduled Maintenance Record...........320
Scheduled Maintenance............................316
Seatbelt Extension
........................................33
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Seats...................................................................98
Security..............................................................58 Settings............................................................287
911 Assist............................................................... 292
Ambient Lighting................................................ 297
Bluetooth.............................................................. 289
Clock...................................................................... 289
Display................................................................... 298
General.................................................................. 296
Media Player........................................................ 288
Mobile Apps......................................................... 295
Navigation............................................................ 293
Phone..................................................................... 289
Radio...................................................................... 292
Sound..................................................................... 287
Valet Mode........................................................... 299
Vehicle.................................................................... 297
Voice Control....................................................... 299
Wi-Fi........................................................................\
297
Side Airbags.....................................................39
Sitting in the Correct Position...................98
Snow Chains See: Using Snow Chains................................. 209
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................ 129
Stability Control
............................................122
Principle of Operation....................................... 122
Starting and Stopping the Electric Motor.............................................................106
Starting the Electric Motor.......................106 Keyless Starting.................................................. 106
Starting Your Vehicle........................................ 106
Steering.............................................................131 Electric Power Steering..................................... 131
Steering Wheel................................................61
Storage Compartments
.............................105
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............107
Symbols Glossary.............................................5
SYNC™ 3
........................................................224
General Information......................................... 224
SYNC™ 3 Troubleshooting
......................299
362
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

General...................................................................
186
High Voltage Battery......................................... 186
Miscellaneous...................................................... 187
Removing Vehicle From Storage................... 187
Tires........................................................................\
. 186
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number.............216
Voice Control...................................................62
W
Warning Lamps and Indicators..................77 Airbag Warning Lamp.......................................... 77
Anti-Lock Brake System Warning Lamp..................................................................... 77
Brake System Warning Lamp........................... 77
Cruise Control Indicator...................................... 77
Direction Indicator................................................ 77
Door Ajar Warning Lamp.................................... 77
Electric Motor Coolant Temperature Warning Lamp.................................................. 78
Electric Motor Warning Lamp.......................... 78
Fasten Seatbelt Warning Lamp...................... 78
Headlamp High Beam Indicator..................... 78
High Voltage Battery Charging Indicator.............................................................. 78
Ignition Warning Lamp....................................... 78
Lamps on Indicator.............................................. 78
Liftgate Ajar Warning Lamp............................. 78
Limited Performance Warning Lamp...........78
Low Battery Charge Warning Lamp..............78
Low Tire Pressure Warning Lamp.................. 78
Low Washer Fluid Level Warning Lamp.................................................................... 78
Ready to Drive Indicator..................................... 79
Stability Control Indicator................................. 79
Stability Control Off Warning Lamp.............79
Stop Safely Warning Lamp............................... 79
Washer Fluid Check.......................................171
Washers See: Cleaning the Exterior................................ 181
See: Wipers and Washers................................. 64
Waxing..............................................................182
Wheel Nuts See: Changing a Road Wheel......................... 213
Wheels and Tires..........................................188 Windows and Mirrors.....................................71
Windshield Washers.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................ 64
Speed Dependent Wipers................................ 64
Wiper Blades See: Checking the Wiper Blades................... 172
Wipers and Washers.....................................64
Wrecker Towing See: Transporting the Vehicle........................ 138
364
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index