2017 FORD F150 phone

2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
301
F-150 (TFC) Canada/United States of America, enUSA, First Printing Customer Assistance

E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
FORD
Ford Middle East
80004443673Lincoln
80004441067 UAE
80004441066 Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
+1 313 390 0804
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+63-2-717-6410
South Korea
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at: HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
304
F-150 (TFC) Canada/United States of America, enUSA, First Printing Customer Assistance

Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
Website
1–800–333–0510
Phone
305
F-150 (TFC) Canada/United States of America, enUSA, First Printing Customer AssistanceE142557

Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
306
F-150 (TFC) Canada/United States of America, enUSA, First Printing Customer Assistance

Display screen: View audio and SYNC options.
A
Number block:
B
In radio mode, store your favorite stations for later access. When tuned to any
station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track. In phone mode, press the buttons
to enter a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
F
409
F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio SystemE176104

In phone mode, press the buttons to dial a phone number.
Function buttons: Select different functions of the audio system depending
on which mode you are in (such as Radio mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
Select a frequency band and press these buttons. The system stops at
the first station up the band. Press and hold the button to move quickly to the
next strong radio station or memory preset.
F
VOL and Power:
Press this button to switch the system off and on. Turn it to
adjust the volume.
G
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 423).
H
MENU:
Press this button to access different audio system features.
I
MEDIA:
Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
J
Clock:
Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes.
K
You can also set the clock by pressing the MENU button and scrolling to Clock
Settings.
RADIO:
Press this button to listen to the radio or change radio frequency bands.
Press the function buttons below the radio screen to select different radio
functions.
L
Sound:
Press this button to access settings for Treble, Midrange, Bass, Fade
and Balance.
M
412
F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio System

Display screen: View audio and SYNC options.
A
Number block:
B
In radio mode, store your favorite stations for later access. When tuned to any
station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track.
In phone mode, press the buttons to dial a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
C
Cursor arrows and OK:
Use the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings.
D
Press
OK to set or press MENU to exit.
TUNE:
Turn to search the frequency band in individual increments.
E
Seek:
F
In radio mode, select a frequency band and press these buttons. The system
stops at the first station up the band. Press and hold the button to move quickly
to the next strong radio station or memory preset.
In CD mode, press this button to select the next track. Press and hold the button
to move quickly forward through the current track.
CD slot:
Insert a CD.
G
Eject:
Press this button to eject a CD.
H
VOL and Power:
Press this button to switch the system off and on. Turn it to
adjust the volume.
I
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 423).
J
MENU:
Press this button to access different audio system features.
K
MEDIA:
Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
L
Clock:
Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes.
M
You can also set the clock by pressing the MENU button and scrolling to Clock
Settings.
RADIO:
Press this button to listen to the radio or change radio frequency bands.
Press the function buttons below the radio screen to select different radio
functions.
N
414
F-150 (TFC) Canada/United States of America, enUSA, First Printing Audio System

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, such
as Spotify and Glympse, via SYNC
AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
423
F-150 (TFC) Canada/United States of America, enUSA, First Printing SYNC™ (If Equipped)E198355