The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2016
All rights reserved.Part Number: 03/2016 20160329120403
Settings
Volume Limiter - check enabled or uncheck disabled
Always On or User SelectableDo Not Disturb
Hold OK to Clear All MyKeysClear MyKeys
Miles & Gallons, L/100km or km/LDistanceDisplay Setup
Fahrenheit or CelsiusTemperature
Select Language - Hold OK to set languageLanguage
*Some MyKey items only appear if a MyKey is set.
Main Menu (type 2)
From the main menu bar on the left sideof the information display, you can choosefrom the following categories:
•Display Mode.
•Trip/Fuel.
•Towing.
•Off Road.
•Settings.
Scroll up/down to highlight one of thecategories, then press the right arrow keyor OK to enter into that category. Press theleft arrow key as needed to exit back to themain menu.
Display Mode
Use the arrow buttons to choose betweenthe following display options.
Display Mode
Distance to Empty
Digital Speedometer - Press OK to change units
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Information (Oil life, Engine hours and Engine idle hours)
Trip/Fuel
Use the arrow buttons to choose betweenthe following trip and fuel options.
Note:Press and hold OK to reset thecurrently displayed information.
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Information Displays
Settings
°Fahrenheit or °CelsiusTemperature
Select Language - Hold OK to SetLanguage
*Some MyKey items only appear if a MyKey is set.
Information Display Controls(Type 3)
•Press the up and down arrow buttonsto scroll through and highlight theoptions within a menu.
•Press the right arrow button to enter asub-menu.
•Press the left arrow button to exit amenu.
•Press the OK button to choose andconfirm a setting or message.
The arrows in the upper left corner of thedisplay indicate additional contentavailable when lit.
Main menu (type 3)
From the main menu bar on the left sideof the information display, you can choosefrom the following categories:
•Display Mode.
•Trip/Fuel.
•Towing.
•Off Road.
•Settings.
Scroll up/down to highlight one of thecategories, then press the right arrow keyor OK to enter into that category. Press theleft arrow key as needed to exit back to themain menu.
Display Mode
Use the arrow buttons to choose betweenthe following display options.
Display Mode
Digital tachometer and fuel level gauge
Digital tachometer, fuel level gauge and engine coolant temperature gauge
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Hours (Engine hours and Engine idle hours)
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Information DisplaysE205352
Number of Admin Keys, MyKeysand MyKey MileageMyKey StatusMyKey*
Hold OK to Create MyKeyCreate MyKey
Always On or User Selectable911 Assist
Always On or User SelectableDo Not Disturb
Always On or User SelectableTraction Control
65 MPH (105 km/h), 70 MPH (110km/h), 75 MPH (120 km/h), 80MPH (130 km/h) or Off
Max Speed
45 mph (72 km/h), 55 mph (89km/h), 65 mph (105 km/h) or OffSpeed Minder
Volume Limiter - check enabled or uncheck disabled
Hold OK to Clear All MyKeysClear MyKeys
Miles & GAL, L/100km or km/LDistanceDisplay Setup
°Fahrenheit or °CelsiusTemperature
Fuel Gauge or Fuel + TachGauge Display
Select Language - Hold OK to SetLanguage
*Some MyKey items only appear if a MyKey is set.
INFORMATION MESSAGES
Note:Depending on the vehicle optionsequipped with your vehicle, not all of themessages display or are available. Certainmessages may be abbreviated or shorteneddepending upon which cluster type youhave.
Press the OK button to acknowledge andremove some messages from theinformation display. Other messagesautomatically clear after a short time.
You need to confirm certain messagesbefore you can access the menus.
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Information DisplaysE205353
Menu Item
Select to have the touchscreen display in English,Spanish or French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choicesmade through the touchscreen.Touch Screen Beep
When you activate this option, the system automatic-ally updates when you have an available Internetconnection through a Wi-Fi network or mobileconnection.
Automatic System Updates
Information pertaining to the system and its software.About
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases allpersonal settings and personal data.Master Reset
Wi-Fi
You can adjust the following:
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle softwareupdates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.View AvailableNetworksClicking on a network from the list allows you to connect or disconnectfrom that network. The system may require a security code toconnect.
When you click the information button next to a network, moreinformation about the network displays such as the signal strength,connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Finetwork is within range if SYNC is not already connected.Wi-Fi AvailableNotifications
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SYNC™ 3 (If Equipped)
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.
SYNC 3 doesnot understandthe name of asong or artist.
Say the song or artist name exactly as it isdisplayed on your device. For example, say"Play Artist Prince" or "Play song PurpleRain".
You may not be sayingthe name exactly as itappears on your device.
Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
If there are any abbreviations in the name,like ESPN or CNN, you have to spell those:"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,and playlists names do not have any specialcharacters like *, - or +.
The song or artist namemay have some specialcharacters that are notbeing recognized bySYNC 3.
Make sure that you are saying the nameexactly as it appears on your phone. Forexample, if your contact is "Joe Wilson",say "Call Joe Wilson". If your contact nameis "Mom", say "Call Mom".
You may not be sayingthe name exactly as itappears on your phone-book.
SYNC 3 doesnot understandor is calling thewrong contactwhen I want tomake a call.Make sure that your contact names do nothave any special characters like *, - or +.
The contact name maycontain special charac-ters.
SYNC 3 applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may not be sayingthe name exactly as itappears on your phone-book.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreignnames storedon my cellphone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNC3 will read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
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SYNC™ 3 (If Equipped)
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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SYNC™ 3 (If Equipped)
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)