We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
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Starting and Stopping the Engine
Four Wheel Drive Vehicles
You can only tow a four wheel drive vehiclewith all wheels on the ground by placingthe transfer case in its neutral position andengaging the four-wheel-down towingfeature. Perform the steps outlined in thefollowing section after positioning yourvehicle behind the tow vehicle and properlysecuring them together.
Four-wheel-down Towing
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Entering Four-wheel-down Towing
1. Put the ignition in the on position, butdo not start the engine. If your vehiclehas an ignition key, turn the key to on.If your vehicle has intelligent access,press the engine START/STOP buttontwice without pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to2H.
4. Shift the transmission to position N.
5. Rotate the four-wheel drive switchfrom 2H to 4L and back to 2H fivetimes within seven seconds.
Note:If completed successfully, theinformation display shows NEUTRAL TOWLEAVE IN N or NEUTRAL TOW ENABLEDLEAVE TRANSMISSION IN NEUTRAL.This indicates that your vehicle is safe totow with all wheels on the ground.
Note:If you do not see the message in thedisplay, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts into its neutral position.This is normal.
6. Leave the transmission in position Nand turn the ignition as far as it will gotoward the off position (it will not turnfully off when the transmission is inposition N). If your vehicle has anignition key, you must leave the key inthe ignition while towing. To lock andunlock your vehicle, use the keylessentry keypad or extra set of keys. If yourvehicle has intelligent access, press theengine START/STOP button oncewithout pressing the brake pedal. Youdo not need to leave your keys in thevehicle. You can lock and unlock yourvehicle as you normally do.
7. Release the brake pedal.
WARNINGS
Do not disconnect the battery duringrecreational towing. Doing so willprevent the transfer case fromshifting properly and may cause the vehicleto roll even if the transmission is in P(Park).
Shifting the transfer case to itsneutral position for recreationaltowing may cause the vehicle to beable to roll even if the transmission is in P(Park). The driver or others could beinjured. Make sure the foot brake isdepressed and the vehicle is in a secureand safe position while the transfer caseis being shifted to its neutral position.
Failing to put the transfer case in itsneutral position will damage vehiclecomponents.
Note:You can check four-wheel-downtowing status at any time by opening thedriver's door or turning the ignition to theaccessory or on position and verifying theNEUTRAL TOW ENABLED messagedisplays in the cluster.
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Towing
Note:Holding the pressure washer nozzleat an angle to the vehicle's surface maydamage graphics and cause the edges topeel away from the vehicle's surface.
Underbody
Flush the complete underside of yourvehicle frequently. Keep body and doordrain holes free of debris or foreignmaterial.
Under Hood
For removing black rubber marks fromunder the hood we recommend MotorcraftWheel and Tire Cleaner or Motorcraft Bugand Tar Remover.
WAXING
Regular waxing is necessary to protect yourcar's paint from the elements. Werecommend that you wash and wax thepainted surface once or twice a year.
When washing and waxing, park yourvehicle in a shaded area out of directsunlight. Always wash your vehicle beforeapplying wax.
•Use a quality wax that does not containabrasives.
•Follow the manufacturer’s instructionsto apply and remove the wax.
•Apply a small amount of wax in aback-and-forth motion, not in circles.
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
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Vehicle Care
Tire Change Procedure
WARNINGS
Only use replacement tires andwheels that are the same size, loadindex, speed rating and type (suchas P-metric versus LT-metric or all-seasonversus all-terrain) as those originallyprovided by Ford. The recommended tireand wheel size may be found on either theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver’s seating position) or the Tire Labelwhich is located on the B-Pillar or edge ofthe driver’s door. If this information is notfound on these labels then you shouldcontact your authorized dealer as soon aspossible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death. Additionally theuse of non-recommended tires and wheelscould cause steering, suspension, axle,transfer case or power transfer unit failure.If you have questions regarding tirereplacement, contact your authorizeddealer as soon as possible.
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack.
To help prevent the vehicle frommoving when you change a tire, besure to place the transmission in park(P), set the parking brake and block (inboth directions) the wheel that isdiagonally opposite (other side and end ofthe vehicle) to the tire being changed.
Never get underneath a vehicle thatis supported only by a jack. If thevehicle slips off the jack, you orsomeone else could be seriously injured.
WARNINGS
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided as original equipment with yourvehicle, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications.
Disable the power running boardsbefore jacking, lifting, or placing anyobject under the vehicle. Never placeyour hand between the power runningboard and the vehicle as extended powerrunning boards will retract when the doorsare closed. Failure to follow theseinstructions may result in personal injury.
Failure to follow these instructionswhen using the spare tire carriercould cause loss of the wheel andtire and lead to personal injury: Only usethe spare tire carrier to stow the tire andwheel combination specified on the TireLabel or Safety Compliance CertificationLabel on the B-Pillar or the edge of thedriver door. Other tire and wheelcombinations could cause the carrier tofail if it does not fit securely or is too heavy.Do not use impact tools or power toolsoperating over 200 RPM, which may causewinch malfunction and prevent a securefit. Override the winch at least three times(there will be an audible click each time)to ensure a tight secure fit of the wheel andtire.
Note:Passengers should not remain in thevehicle when the vehicle is being jacked.
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Wheels and Tires
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to currentsystem activities including climate settings, voicecommands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing ittakes you to the home screen view.HomeB
This shows the current time. You can set the clock manuallyor have it controlled by the vehicle's GPS location. SeeSettings (page 414).
ClockC
This displays the current outside temperature.OutsideTemperatureD
You can touch any of the buttons on this bar to select afeature.Feature BarE
The touchscreen allows you quick accessto all of your comfort, navigation,communication and entertainmentoptions. Using the status and feature baryou can quickly select the feature you wantto use.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 10 minutes afteryou switch the ignition off (and no doorsopen).
The Status Bar
Additional icons also display in the statusbar depending on market, vehicle optionsand current operation. If a feature is notactive, the icon does not display. Certainicons may move to the left or rightdepending on what options are active.
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SYNC™ 3 (If Equipped)
To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.com
Website
www.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
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SYNC™ 3 (If Equipped)
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Scheduled Maintenance
Cruise controlSee: Using Cruise Control................................187Customer Assistance.................................226
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................75Type 1 - Conventional(Non-Configurable)........................................75Type 2 - Configurable..........................................75Digital Radio...................................................318HD Radio Reception and StationTroubleshooting.............................................319Direction Indicators........................................76Lane Change..........................................................76Doors and Locks.............................................52Drive Control..................................................194Driver Select Suspension................................194Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................38Driving Aids.....................................................189Driving Hints...................................................218Driving Through Water................................219DRLSee: Daytime Running Lamps.........................75
E
Economical Driving......................................218Emission Control System..........................156On-Board Diagnostics (OBD-II)....................157Readiness for Inspection and Maintenance(I/M) Testing....................................................157End User License Agreement.................462VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................462Engine Block Heater....................................148Using the Engine Block Heater......................149Engine Coolant Check................................247Adding Coolant...................................................247Coolant Change.................................................249Engine Coolant TemperatureManagement..................................................250
Fail-Safe Cooling...............................................249Recycled Coolant..............................................248Severe Climates.................................................249Engine ImmobilizerSee: Passive Anti-Theft System......................61Engine Oil Check..........................................245Adding Engine Oil..............................................245Engine Oil Dipstick......................................245Engine Specifications................................304Drivebelt Routing...............................................304Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated).......................................................388Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Ports.............................................................395Environment......................................................15Essential Towing Checks..........................207Before Towing a Trailer.....................................213Hitches...................................................................207Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................214Safety Chains......................................................209Trailer Brakes........................................................210Trailer Lamps........................................................213Trailer Towing Connector (Vehicles with aTrailer Towing Package and 7–PinConnector)......................................................207When Towing a Trailer.......................................213Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors...............................................80Auto-Dimming Feature.......................................81Blind Spot Monitor...............................................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors.......................................81Memory Mirrors......................................................81Power Exterior Mirrors........................................80Power-Folding Mirrors.......................................80Signal Indicator Mirrors.......................................81
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Index