2017 FORD EXPEDITION EL USB port

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ 3 (If Equipped)

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ 3 (If Equipped)

Cruise controlSee: Using Cruise Control................................187Customer Assistance.................................226
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................75Type 1 - Conventional(Non-Configurable)........................................75Type 2 - Configurable..........................................75Digital Radio...................................................318HD Radio Reception and StationTroubleshooting.............................................319Direction Indicators........................................76Lane Change..........................................................76Doors and Locks.............................................52Drive Control..................................................194Driver Select Suspension................................194Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................38Driving Aids.....................................................189Driving Hints...................................................218Driving Through Water................................219DRLSee: Daytime Running Lamps.........................75
E
Economical Driving......................................218Emission Control System..........................156On-Board Diagnostics (OBD-II)....................157Readiness for Inspection and Maintenance(I/M) Testing....................................................157End User License Agreement.................462VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................462Engine Block Heater....................................148Using the Engine Block Heater......................149Engine Coolant Check................................247Adding Coolant...................................................247Coolant Change.................................................249Engine Coolant TemperatureManagement..................................................250
Fail-Safe Cooling...............................................249Recycled Coolant..............................................248Severe Climates.................................................249Engine ImmobilizerSee: Passive Anti-Theft System......................61Engine Oil Check..........................................245Adding Engine Oil..............................................245Engine Oil Dipstick......................................245Engine Specifications................................304Drivebelt Routing...............................................304Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated).......................................................388Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Ports.............................................................395Environment......................................................15Essential Towing Checks..........................207Before Towing a Trailer.....................................213Hitches...................................................................207Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................214Safety Chains......................................................209Trailer Brakes........................................................210Trailer Lamps........................................................213Trailer Towing Connector (Vehicles with aTrailer Towing Package and 7–PinConnector)......................................................207When Towing a Trailer.......................................213Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors...............................................80Auto-Dimming Feature.......................................81Blind Spot Monitor...............................................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors.......................................81Memory Mirrors......................................................81Power Exterior Mirrors........................................80Power-Folding Mirrors.......................................80Signal Indicator Mirrors.......................................81
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Index

SYNC™ 3 Troubleshooting......................426SYNC™ Applications andServices........................................................340911 Assist..............................................................340SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only)...................................................344Vehicle Health Report (If Equipped, UnitedStates Only)....................................................342SYNC™............................................................324General Information.........................................324SYNC™ Troubleshooting.........................356
T
TailgateSee: Manual Liftgate...........................................54See: Power Liftgate.............................................56Technical SpecificationsSee: Capacities and Specifications............304Terrain Response.........................................180The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................228Tire Care..........................................................276Glossary of Tire Terminology..........................277Information About Uniform Tire QualityGrading..............................................................276Information Contained on the TireSidewall............................................................278Temperature A B C.............................................277Traction AA A B C...............................................276Treadwear.............................................................276Tire Pressure Monitoring System...........292Changing Tires With a Tire PressureMonitoring System.......................................293Understanding Your Tire PressureMonitoring System ......................................293TiresSee: Wheels and Tires......................................273Towing a Trailer............................................203Load Placement................................................203Towing Points.................................................214Towing the Vehicle on FourWheels...........................................................215Emergency Towing.............................................215Four-wheel-down Towing...............................216Recreational Towing..........................................215Towing.............................................................203
Traction Control.............................................176Principle of Operation.......................................176Trailer Sway Control...................................204Transfer Case Fluid Check.........................251Transmission Code Designation............307Transmission..................................................159TransmissionSee: Transmission..............................................159
U
Under Hood Overview...............................244Universal Garage Door Opener...............136HomeLink Wireless Control System............136USB Port..........................................................323Using Cruise Control....................................187Switching Cruise Control Off.........................188Switching Cruise Control On and Off..........187Using Four-Wheel Drive.............................1654WD Indicator Lights........................................1654WD Switch Positions......................................165Driving Off-Road With Truck and UtilityVehicles..............................................................167How Your Vehicle Differs From OtherVehicles..............................................................167Using Hill Descent Control.......................180Principle of Operation......................................180Using Hill Descent Control.............................180Using MyKey With Remote StartSystems...........................................................51Using Power Running Boards....................63Automatic Power Deploy..................................63Automatic Power Stow......................................63Bounce-back.........................................................64Enabling and Disabling......................................63Manual Power Deploy........................................63Using Snow Chains......................................291Using Stability Control................................178Stability Control and Traction Control withRoll Stability Control™ (RSC™)..............178Using SYNC™ With Your MediaPlayer............................................................348Accessing Your USB Song Library...............352Bluetooth Devices and SystemSettings............................................................354Connecting Your Digital Media Player to theUSB Port..........................................................348Media Menu Features........................................351
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Index