
Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.*Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.*Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
* You can find the form here:
Website
http://www.ibiquity.com/automotive/report_radio_station_experiences
CD (If equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicatethe track is set to repeat.Repeat
For MP3 CDs, this button allows you to toggle through repeatoff, repeat one track (a small number one displays), and repeatcurrent folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk playin random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
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SYNC™ 3 (If Equipped)

Cell phone issues
Possible solutionPossible causeIssue
Your iPhone is now set up to forwardincoming text messages to SYNC 3.Repeat these steps for every other SYNC 3vehicle that you connect. Your iPhone willonly forward incoming text messages toSYNC 3 if the iPhone is not unlocked in themessaging application.Replying to text messages using SYNC 3 isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
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SYNC™ 3 (If Equipped)

When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 miles(800 kilometers) of the messageappearing. Make sure you reset theIntelligent Oil-Life Monitor after each oilchange. See Oil Change Indicator Reset(page 246).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed one year or 10000 miles(16000 kilometers) between oil changeintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance

At every oil change interval as indicated by the information display*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Other maintenance items 1
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change automatic transmission fluid.
Every 150000 miles(240000 km)
Change front axle fluid (Four-wheel drive vehicles).
Change rear axle fluid.
Change transfer case fluid (Four-wheel drive vehicles).
Replace accessory drive belt(s).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.2 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).3 After initial inspection, inspect every other oil change until replaced.
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Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance, as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km)).Perform the engine air filterreplacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with greasefittings).Inspect frequently, serviceas required
See axle maintenance items under Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, serviceas required
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
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Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5,000 mi (8,000 km)or six months
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricateif equipped with grease fittings.Inspect frequently, serviceas required
Replace engine air filter.
Change engine oil and filter.*Every 5,000 mi (8,000 km)or six monthsInspect the wheels and related components for abnormalnoise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure treaddepth.
Replace front wheel bearing grease and grease seals ifnon-sealed bearings are used (Two-wheel drive vehicles).Every 30,000 mi(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exceptions
There are several exceptions to the NormalSchedule.
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Scheduled Maintenance