Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
341
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
342
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrainsand Roadside Emergencies sections ofyour owner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 414).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
373
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ 3 (If Equipped)
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
374
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ 3 (If Equipped)
Blind Spot Information System..............189False Alerts...........................................................192Switching the System Off and On...............193System Errors.......................................................192System Limitations............................................192Using the System...............................................189Bonnet LockSee: Opening and Closing the Hood..........243Booster Seats..................................................24Types of Booster Seats......................................25Brake Fluid Check........................................252Brakes................................................................173General Information...........................................173Breaking-In......................................................218Bulb Specification Chart..........................260
C
California Proposition 65..............................11Capacities and Specifications...............308Specifications.....................................................309Car WashSee: Cleaning the Exterior..............................265Center Console..............................................143Changing a Bulb...........................................257Central High-mounted Brake LampBulb...................................................................260Fog Lamp Bulb...................................................259Front Direction Indicator Bulb.......................258Headlamp Bulb..................................................258LED Central High-mounted Brake LampBulb...................................................................260LED Direction Indicator and Side MarkerBulbs..................................................................259LED Headlamp Bulb.........................................258LED Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs.................................................................260License Plate Lamp Bulb...............................260Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs..................................................................259Side Direction Indicator Bulb........................260Side Marker Bulb...............................................258Changing a Fuse............................................241Fuses.......................................................................241
Changing a Road Wheel............................297Dissimilar Spare Wheel and Tire AssemblyInformation......................................................297Location of the Spare Tire and Tools.........298Tire Change Procedure....................................299Changing the 12V Battery.........................253Battery Management System.......................254Changing the Engine Air Filter.................262Changing the Wiper Blades.....................255Checking MyKey System Status..............50Checking the Wiper Blades......................255Childminder Mirror..........................................81Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning.........................26Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Cleaning Leather Seats.............................268With King Ranch Edition.................................269Without King Ranch Edition..........................268Cleaning Products.......................................264Cleaning the Alloy Wheels.......................270Cleaning the Engine...................................266Cleaning the Exterior..................................265Exterior Chrome Parts......................................265Exterior Plastic Parts........................................265Stripes or Graphics............................................265Underbody...........................................................266Under Hood.........................................................266Cleaning the Instrument Panel andInstrument Cluster Lens........................268Cleaning the Interior....................................267Cleaning the Windows and WiperBlades............................................................267Clearing All MyKeys.......................................49Climate............................................................396Climate Control..............................................112Climate Controlled Seats..........................134Cooled Seats........................................................134Coolant CheckSee: Engine Coolant Check............................247Crash Sensors and Airbag Indicator.......40Creating a MyKey...........................................48Programming/Changing ConfigurableSettings...............................................................48Cruise Control.................................................69Principle of Operation.......................................187
488
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Index
Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........354Using SYNC™ With Your Phone............328Accessing Features through the PhoneMenu..................................................................333Accessing Your Phone Settings...................336Bluetooth Devices..............................................337Making Calls.........................................................332Pairing a Phone for the First Time...............329Pairing Subsequent Phones..........................330Phone Options during an Active Call.........332Phone Voice Commands................................330Receiving Calls....................................................332System Settings.................................................338Text Messaging...................................................334Using Traction Control................................176Switching the System Off ...............................176System Indicator Lights andMessages..........................................................176Using Voice Recognition...........................326Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................326Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback...............327Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only)........................229
V
Vehicle Care...................................................264General Information.........................................264Vehicle Certification Label.......................307Vehicle Identification Number...............306Vehicle Storage.............................................270Battery.....................................................................271Body........................................................................270Brakes......................................................................271Cooling system.....................................................271Engine......................................................................271Fuel system...........................................................271General..................................................................270
Miscellaneous.......................................................271Removing Vehicle From Storage...................271Tires..........................................................................271VentilationSee: Climate Control...........................................112VINSee: Vehicle Identification Number...........306Voice Control...................................................68Type One.................................................................68Type Two.................................................................69
W
Warning Lamps and Indicators.................874X2............................................................................894X4 Auto.................................................................894X4 HIGH................................................................904X4 LOW................................................................90Anti-Lock Braking System.................................87Battery......................................................................87Brake System.........................................................87Cruise Control........................................................87Direction Indicator................................................87Door Ajar..................................................................87Engine Coolant Temperature...........................87Engine Oil................................................................88Fasten Safety Belt...............................................88Front Airbag...........................................................88Front Fog Lamps..................................................88High Beam..............................................................88Hill Descent............................................................88Liftgate Ajar............................................................88Low Fuel Level......................................................88Low Tire Pressure Warning..............................88Low Washer Fluid................................................88Parking Lamps......................................................88Powertrain Fault...................................................88Service Engine Soon...........................................89Stability Control System...................................89Stability Control System Off...........................89Transmission Tow/Haul....................................89Washer Fluid Check....................................252WashersSee: Cleaning the Exterior..............................265See: Wipers and Washers...................................71Waxing.............................................................266Wheel NutsSee: Changing a Road Wheel........................297
496
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Index