
Before using recovery hooks:
•Make sure all attaching points aresecure and capable of withstandingthe applied load.
•Never use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two tothree times the gross vehicle weight ofthe stuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpetdraped over the recovery strap to helpabsorb the energy in the event thestrap breaks.
•Make sure the stuck vehicle is notloaded heavier than its gross vehicleweight rating specified on thecertification label.
•Always align the tow vehicle and stuckvehicle in a straight line (within 10degrees).
•Keep bystanders to the sides of thevehicle, at a distance of at least twicethe length of the recovery strap. Thishelps avoid injury from the hazard of arecovery hook or strap breaking, or avehicle lurching into their path.
TOWING THE VEHICLE ON
FOUR WHEELS
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
Emergency Towing
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you may need to override it. SeeTransmission (page 159).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 112).
Follow these guidelines if you have a needfor recreational towing, for example towingyour vehicle behind a motorhome. Theseguidelines prevent damage to yourtransmission.
Two Wheel Drive Vehicles
You cannot tow a two wheel drive vehiclewith any wheels on the ground as vehicleor transmission damage may occur. Youmust tow your vehicle with all four wheelsoff the ground, for example when using acar-hauling trailer.
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Towing

Protected componentsFuse amp ratingFuse or relay number
Not used.—81
Rain sensor.5A**82
Not used.—83
Not used.—84
Wiper motor relay.Relay85
*Cartridge fuses.
**Mini fuses.
Passenger Compartment FusePanel
The fuse panel is located under theright-hand side of the instrument panel.
To remove the trim panel for access to thefuse box, pull the panel toward you andswing it out away from the side andremove it. To reinstall it, line up the tabswith the grooves on the panel, then pushit shut.
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FusesE205347

Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by the vehicle Warranty.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 244).Turn it counterclockwise and removeit.
3. Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 308). You mayhave to use a funnel to pour the engineoil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scrollto the following message.
Settings
Press the right arrow button,then from this menu scrollto the following message.
Vehicle
Press the right arrow button,then from this menu scrollto the following message.
Oil Life
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
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MaintenanceE142732

5. Release the three clamps that securethe cover to the air filter housing. Pushthe air filter cover toward the center ofthe vehicle and up slightly to release it.
6.Remove the air filter element from theair filter housing.
7. Install the new air filter element.
8.Replace the air filter housing cover andsecure all the clamps. Be careful notto crimp the filter element edgesbetween the air filter housing and coverand ensure that you properly align thetabs on the edge into the slots.
9. Slip the air tube onto the air filterhousing and tighten the air-tube clampbolt snugly. Do not over tightenair-tube clamp bolt.
10. Reconnect the mass air flow sensorelectrical connector to the outlettube. Make sure the locking tab onthe connector is in the locked position(connector shown from below forclarity).
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MaintenanceE163758 E163759 E163760

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the section on 911 Assist.See SYNC™ Applications and Services(page 340).
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is around you.
Initiating a Voice Session
Press the voice button. A list ofavailable voice commandsappears in the display.
Global Voice Commands
These voice commands are alwaysavailable. You can say them at any time.
Global voice commands
This command ends the voice session. Youcan also cancel a session by holding thevoice button for two or more seconds.
(cancel | exit)
This command provides you with hints,examples and instructions.help
This command restarts the voice sessionfrom the initial starting point.(main menu | start again)
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•Before giving a voice command, waitfor the system announcement to finish,followed by a single tone. Anycommand spoken before this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•You can interrupt the system at anytime while it is speaking by pressing thevoice button. You can cancel a voicesession by pressing and holding thevoice button.
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SYNC™ (If Equipped)E142599

When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time.Software downloads can take place for upto 30 minutes after you have switched yourvehicle off. The updates do not interruptthe normal use of your SYNC 3 system. Ifa download does not complete for anyreason, the download continues where itleft off at the next Wi-Fi connectedopportunity. Upon activation of an update,a banner displays on the touchscreenindicating the system update. Select theicon to see more detail. This icon displaysfor two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selectionfor automatic updates toOFF.
AutomaticSystemUpdates
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due toholidays.
Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you no longer plan to use the system oryour vehicle, we recommend you performa Master Reset to erase all storedinformation. You can find more informationabout the Master Reset in GeneralSettings. See Settings (page 414). Systemdata cannot be accessed without specialequipment and access to your vehicle'sSYNC 3 module. Ford Motor Company,Ford of Canada and The Lincoln MotorCompany do not access the system datafor any purpose other than as describedabsent consent, a court order, or whererequired by law enforcement, othergovernment authorities, or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company,Ford of Canada and The Lincoln MotorCompany.
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SYNC™ 3 (If Equipped)

Less Cost to Properly Maintain YourVehicle
Ford Protect also offers a PremiumMaintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about the cost ofyour vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ExtendedService Plan has to offer while paying overtime. You are pre-approved with no creditcheck or hassles. To learn more, call ourFord Protect Extended Service Planspecialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
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Ford Protect

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Scheduled Maintenance