General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)
*Ford Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example, two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•Mobile communications systems mayharm the operation of your vehicle,particularly if their manufacturer didnot design them specifically forautomotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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Accessories
HERE holds a non-exclusive license fromthe United States Postal Service® topublish and sell ZIP+4® information.
©United States Postal Service® 2014.Prices are not established, controlled orapproved by the United States PostalService®. The following trademarks andregistrations are owned by the USPS:United States Postal Service, USPS, andZIP+4
The Data for Mexico includes certain datafrom Instituto Nacional de Estadística yGeografía.
9.2 End User Terms Required by NAV2(Shanghai) Co., Ltd
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and NAV2 (Shanghai) Co.,Ltd (“NAV2”) and its licensors (includingtheir licensors and suppliers) on the otherhand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Datatogether with the Telenav Software solelyfor the internal business and personalpurposes for which you were licensed, andnot for service bureau, time-sharing orother similar purposes. Accordingly, butsubject to the restrictions set forth in thefollowing paragraphs, you agree not tootherwise reproduce, copy, modify,decompile, disassemble, create anyderivative works of, or reverse engineer anyportion of this Data, and may not transferor distribute it in any form, for any purpose,except to the extent permitted bymandatory laws.
Restrictions. Except where you have beenspecifically licensed to do so by Telenav,and without limiting the precedingparagraph, you may not use this Data (a)with any products, systems, or applicationsinstalled or otherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs.
Warning. The Data may containinaccurate or incomplete information dueto the passage of time, changingcircumstances, sources used and thenature of collecting comprehensivegeographic data, any of which may lead toincorrect results.
No Warranty. This Data is provided to you“as is,” and you agree to use it at your ownrisk. Telenav and its licensors (and theirlicensors and suppliers) make noguarantees, representations or warrantiesof any kind, express or implied, arising bylaw or otherwise, including but not limitedto, content, quality, accuracy,completeness, effectiveness, reliability,fitness for a particular purpose, usefulness,use or results to be obtained from thisData, or that the Data or server will beuninterrupted or error-free.
Disclaimer of Warranty: TELENAV ANDITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR A
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Appendices
Product incorporates data which is ©20XX Telstra Corporation Limited, GMHolden Limited, Intelematics AustraliaPty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. Inaddition to the foregoing, the End-UserTerms for any Application containingRDS-TMC Traffic Codes for Australiashall contain the following notice:“Product incorporates traffic locationcodes which is © 20XX Telstra Corpora-tion Limited and its licensors.”
VII. China Territory
Personal Use Only
You agree to use this Data together with[insert name of Client Application] for thesolely personal, non-commercial purposesfor which you were licensed, and not forservice bureau, time-sharing or othersimilar purposes. Accordingly, but subjectto the restrictions set forth in the followingparagraphs, you may copy this Data onlyas necessary for your personal use to (i)view it, and (ii) save it, provided that youdo not remove any copyright notices thatappear and do not modify the Data in anyway. You agree not to otherwise reproduce,copy, modify, decompile, disassemble orreverse engineer any portion of this Data,and may not transfer or distribute it in anyform, for any purpose, except to the extentpermitted by mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)
with or in communication with anypositioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs. You agree to ceaseusing this Data if you fail to comply withthese terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data willperform substantially in accordance withthe accompanying written materials for aperiod of ninety (90) days from the dateof receipt, and (b) any support servicesprovided by NAV2 shall be substantially asdescribed in applicable written materialsprovided to you by NAV2, and NAV2’ssupport engineers will make commerciallyreasonable efforts to solve any problemissues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
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Appendices
Illuminated Entry..................................................54Illuminated Exit.....................................................54Power Door Locks................................................52Remote Control.....................................................52Smart Unlocks for Integrated KeyheadTransmitter........................................................53Smart Unlocks for Intelligent AccessKeys......................................................................53Lug NutsSee: Changing a Road Wheel........................297
M
Maintenance..................................................243General Information.........................................243Manual Climate Control..............................112Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)...........................................113Manual Liftgate...............................................54Closing the Liftgate.............................................56Opening the Liftgate...........................................55Opening the Liftgate Window.........................55Manual Seats.................................................123Manual Lumbar ..................................................124Moving the Seat Backward andForward..............................................................123Recline Adjustment............................................123Media Hub......................................................323Memory Function..........................................125Easy Entry and Exit Feature............................126Saving a PreSet Position..................................125Message CenterSee: Information Displays..................................91MirrorsSee: Heated Windows and Mirrors..............120See: Windows and Mirrors................................79Mobile Communications Equipment.......13Moonroof...........................................................82Bounce-Back.........................................................83Opening and Closing the Moonroof..............83Venting the Moonroof........................................83Motorcraft Parts..........................................304MyKey Troubleshooting................................51MyKey™.............................................................47Principle of Operation.........................................47
N
Navigation.....................................................404cityseeker................................................................411Destination Mode.............................................405Map Mode............................................................404Navigation Map Updates..................................411Navigation Menu...............................................409SiriusXM Traffic and Travel Link.....................411Waypoints.............................................................410Normal Scheduled Maintenance..........446Intelligent Oil-Life Monitor............................446Normal Maintenance Intervals.....................447
O
Oil Change Indicator Reset......................246Oil CheckSee: Engine Oil Check......................................245Opening and Closing the Hood..............243Ordering Additional Owner'sLiterature.....................................................230Obtaining a French Owner’s Manual...........231Overhead Console........................................143
P
Parking Aids....................................................182Principle of Operation.......................................182Parking Brake..................................................174Passive Anti-Theft System..........................61SecuriLock®............................................................61PATSSee: Passive Anti-Theft System......................61Pedals.................................................................70Perchlorate.........................................................11Phone..............................................................399During a Phone Call..........................................402Making Calls.........................................................401Pairing Your Cell Phone for the FirstTime..................................................................399Phone Menu.......................................................400Receiving Calls...................................................402Smartphone Connectivity.............................403Text Messaging..................................................403Power Door LocksSee: Locking and Unlocking.............................52
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Index
Roof Racks and Load Carriers..................197Adjusting the Crossbar.....................................197Running-InSee: Breaking-In..................................................218Running Out of Fuel......................................151Adding Fuel From a Portable FuelContainer..........................................................152Filling a Portable Fuel Container...................152
S
Safety Canopy™............................................39Safety Precautions......................................150Satellite Radio..............................................320Satellite Radio Electronic Serial Number(ESN)..................................................................321Satellite Radio Reception Factors................321SIRIUS® Satellite Radio Service...................321Troubleshooting.................................................322Scheduled Maintenance Record...........452Scheduled Maintenance..........................443Seatbelt Extension........................................35Seatbelt Height Adjustment......................32Second Row Comfort Guide............................32Seatbelt Reminder.........................................33Belt-Minder™........................................................33Seatbelts...........................................................29Principle of Operation........................................29Seatbelt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................33Seats...................................................................121Security...............................................................61Self-Leveling Suspension.........................194Settings............................................................414911 Assist................................................................419Ambient Lighting...............................................425Bluetooth...............................................................416Clock.......................................................................416Display...................................................................425General..................................................................423Media Player.........................................................415Mobile Apps.........................................................422Navigation............................................................420Phone......................................................................417Radio......................................................................420Sound......................................................................414Valet Mode...........................................................426
Vehicle...................................................................425Voice Control.......................................................426Wi-Fi.......................................................................424Side Airbags.....................................................38Sitting in the Correct Position...................121Snow ChainsSee: Using Snow Chains..................................291Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance..............................................449Exceptions...........................................................450Speed ControlSee: Cruise Control.............................................187Stability Control.............................................177Principle of Operation........................................177Starter SwitchSee: Ignition Switch...........................................144Starting a Gasoline Engine.......................145Automatic Engine Shutdown.........................147Failure to Start......................................................147Guarding Against Exhaust Fumes...............148Important Ventilating Information..............148Stopping the Engine When Your Vehicle isMoving...............................................................148Stopping the Engine When Your Vehicle isStationary.........................................................147Vehicles with an Ignition Key.........................146Vehicles with Keyless Start............................146Starting and Stopping the Engine.........144General Information..........................................144Steering............................................................193Electric Power Steering....................................193Steering Wheel Lock...................................145Steering Wheel...............................................65Storage Compartments.............................143SunroofSee: Moonroof.......................................................82Sun Visors.........................................................82Illuminated Vanity Mirror...................................82Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3........................................................365General Information.........................................365
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Index
Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........354Using SYNC™ With Your Phone............328Accessing Features through the PhoneMenu..................................................................333Accessing Your Phone Settings...................336Bluetooth Devices..............................................337Making Calls.........................................................332Pairing a Phone for the First Time...............329Pairing Subsequent Phones..........................330Phone Options during an Active Call.........332Phone Voice Commands................................330Receiving Calls....................................................332System Settings.................................................338Text Messaging...................................................334Using Traction Control................................176Switching the System Off ...............................176System Indicator Lights andMessages..........................................................176Using Voice Recognition...........................326Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................326Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback...............327Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only)........................229
V
Vehicle Care...................................................264General Information.........................................264Vehicle Certification Label.......................307Vehicle Identification Number...............306Vehicle Storage.............................................270Battery.....................................................................271Body........................................................................270Brakes......................................................................271Cooling system.....................................................271Engine......................................................................271Fuel system...........................................................271General..................................................................270
Miscellaneous.......................................................271Removing Vehicle From Storage...................271Tires..........................................................................271VentilationSee: Climate Control...........................................112VINSee: Vehicle Identification Number...........306Voice Control...................................................68Type One.................................................................68Type Two.................................................................69
W
Warning Lamps and Indicators.................874X2............................................................................894X4 Auto.................................................................894X4 HIGH................................................................904X4 LOW................................................................90Anti-Lock Braking System.................................87Battery......................................................................87Brake System.........................................................87Cruise Control........................................................87Direction Indicator................................................87Door Ajar..................................................................87Engine Coolant Temperature...........................87Engine Oil................................................................88Fasten Safety Belt...............................................88Front Airbag...........................................................88Front Fog Lamps..................................................88High Beam..............................................................88Hill Descent............................................................88Liftgate Ajar............................................................88Low Fuel Level......................................................88Low Tire Pressure Warning..............................88Low Washer Fluid................................................88Parking Lamps......................................................88Powertrain Fault...................................................88Service Engine Soon...........................................89Stability Control System...................................89Stability Control System Off...........................89Transmission Tow/Haul....................................89Washer Fluid Check....................................252WashersSee: Cleaning the Exterior..............................265See: Wipers and Washers...................................71Waxing.............................................................266Wheel NutsSee: Changing a Road Wheel........................297
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Index