2017 FORD C MAX HYBRID battery

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
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Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 445). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 162
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................437 Exterior style........................................................ 437
Interior style.......................................................... 437
Lifestyle.................................................................. 437
Peace of mind..................................................... 437
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist.........................................170 Automatic Steering into Parking
Space................................................................... 171
Deactivating the Park Assist Feature...........172
Troubleshooting the System.......................... 173
Using Active Park Assist................................... 170
Adjusting the Headlamps.........................236 Horizontal Aim Adjustment............................ 237
Vertical Aim Adjustment................................. 236
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............244
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................459
Apps.................................................................409 ........................................................................\
......... 409
SiriusXM Traffic and Travel Link..................... 411
At a Glance........................................................16
Audible Warnings and Indicators..............91 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime................................. 91Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime......................... 91
Keyless Warning Alert ......................................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System................................................289 General Information......................................... 289
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................298
Audio Unit - Vehicles With: AM/FM/ CD
..................................................................290
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................294
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................110
Smart Zone............................................................. 111
Temperature Control.......................................... 110
Automatic Engine Shutdown...................133
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check.............................................................232
Autowipers.........................................................71
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery...................... 233
Blind Spot Information System...............179 Switching the System Off and On................181
System Errors...................................................... 180
Using the System................................................ 179
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Body Styling Kits..........................................254
Bonnet Lock
See: Opening and Closing the Hood...........222
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................232
Brakes...............................................................162 General Information.......................................... 162
Breaking-In.....................................................194
Bulb Specification Chart
...........................242
C
Cabin Air Filter.................................................113
California Proposition 65..............................11
Capacities and Specifications...............286 Specifications..................................................... 286
Car Wash See: Cleaning the Exterior............................... 247
Center Console
..............................................128
Changing a Bulb...........................................238
Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 239
Replacing Headlamp Bulbs........................... 238
Replacing License Plate Lamp Bulb............241
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................... 241
Replacing Tail, Brake and Direction Indicator Bulbs.............................................. 240
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 242
Changing a Fuse..........................................220 Fuses...................................................................... 220
Changing the 12V Battery
.........................233
Changing the Engine Air Filter................244 Air Cleaner Assembly Components...........244
Installing the Engine Air Filter
Element............................................................ 246
Removing the Engine Air Filter Element............................................................ 245
Changing the Wiper Blades
.....................235
Changing the Rear Window Wiper
Blade................................................................. 236
Changing the Windshield Wiper Blades............................................................... 235
Service Position.................................................. 235
Charging the High Voltage Battery........153 Charge Port........................................................... 156Charging.................................................................
156
Charging Equipment.......................................... 153
Disconnecting the Charging Coupler..........158
Locking the Charging Coupler........................ 157
Waiting to Charge............................................... 157
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades
......................234
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats
.............................252
Cleaning Products........................................247
Materials................................................................ 247
Cleaning the Engine
....................................249
Cleaning the Exterior...................................247
Body Paintwork Preservation....................... 248
Cleaning Stripes or Graphics......................... 248
Cleaning the Chrome Trim............................. 248
Cleaning the Headlamps................................ 248
Cleaning the Rear Window............................ 248
Cleaning the Instrument Panel and Instrument Cluster Lens..........................251
Cleaning the Interior
...................................250
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 250
Instrument Cluster Screens, LCD Screens and Radio Screens........................................ 251
Leather Interior................................................... 250
Rear Windows...................................................... 251
Seatbelts.............................................................. 250
Storage Compartments, Cup Holders and Ashtrays............................................................. 251
Suede Micro Fiber Fabric................................ 250
Cleaning the Wheels
..................................252
Cleaning the Windows and Wiper Blades...........................................................249
Clearing All MyKeys.......................................53
Climate Control
............................................109
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Event Data Recording
See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................79
Blind Spot Information System....................... 81
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Power Exterior Mirrors........................................ 79
Puddle Lamps....................................................... 80
Signal Indicator Mirrors..................................... 80
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................255
Floor Mats.......................................................195
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................439
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 440
Ford Protect Extended Service Plans (U.S. Only).................................................................. 439
Front Fog Lamps............................................76
Front Parking Aid..........................................169
Front Passenger Sensing System............40
Fuel and Refueling.......................................142
Fuel Consumption
.......................................148
Calculating Fuel Economy.............................. 148
Filling the Fuel Tank........................................... 148
Fuel Filler Funnel Location........................144
Fuel Filter
........................................................233
Fuel Quality.....................................................143 Choosing the Right Fuel................................... 143
Fuel Freshness Mode........................................ 143
Fuel Shutoff...................................................198
Fuses...................................................................211
Fuse Specification Chart
.............................211
Luggage Compartment Fuse Panel.............217
Passenger Compartment Fuse Panel.........214
Power Distribution Box...................................... 211
Pre-Fuse Box......................................................... 211G
Garage Door Opener
See: Universal Garage Door Opener.............121
Gauges...............................................................84 Left Information Display.................................... 84
Right Information Display................................. 86
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information
........441
Multi-point Inspection..................................... 444
Owner Checks and Services.......................... 443
Protecting Your Investment............................ 441
Why Maintain Your Vehicle?.......................... 441
Why Maintain Your Vehicle at Your Dealership?...................................................... 441
Getting Assistance Outside the U.S. and Canada.........................................................207
Getting the Services You Need..............204 Away From Home............................................. 204
Global Opening
...............................................79
Opening the Windows........................................ 79
H
Handbrake See: Parking Brake............................................. 163
Hazard Warning Flashers..........................198
Headlamp Adjusting See: Adjusting the Headlamps..................... 236
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp.......................... 238
Head Restraints
..............................................114
Adjusting the Head Restraint.......................... 115
Heated Seats
.................................................120
Heated Windows and Mirrors....................112
Heated Exterior Mirrors...................................... 113
Heated Rear Window......................................... 112
Heating See: Climate Control......................................... 109
High Voltage Battery Cut-Off Switch............................................................158
High Voltage Battery....................................151 General Information........................................... 151
Hill Start Assist..............................................163 Switching the System On and Off...............164
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Using Hill Start Assist.......................................
164
Hints on Controlling the Interior Climate............................................................111
Cooling the Interior Quickly.............................. 112
Defrosting and Defogging the Windows Quickly................................................................. 112
General Hints.......................................................... 111
Heating the Interior Quickly............................. 112
Recommended Settings for Cooling ...........112
Recommended Settings for Heating............112
Side Window Defogging in Cold Weather.............................................................. 112
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen.................................................357
Hood Lock See: Opening and Closing the Hood...........222
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)............................205
Information Display Control.......................70 Multimedia Controls........................................... 70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................101
AdvanceTrac®...................................................... 101
Alarm........................................................................\
101
Battery and Charging System (High Voltage)............................................................ 102
Blind Spot Information and Cross Traffic Alert System.................................................... 103
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist................................................... 104
Keys and Intelligent Access............................ 104Maintenance........................................................
105
MyKey..................................................................... 106
Park Aid.................................................................. 106
Park Brake.............................................................. 107
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 108
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Instrument Panel Overview........................16
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror....................................................81 Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................199 Connecting the Jumper Cables..................... 199
Jump Starting..................................................... 200
Preparing Your Vehicle..................................... 199
Removing the Jumper Cables...................... 200
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130
Keys and Remote Controls.........................47
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 74
High Beams............................................................. 74
Lighting...............................................................74
Load Carrying.................................................186
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Load Limit........................................................187
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 191
Vehicle Loading - with and without a Trailer.................................................................. 187
Locking and Unlocking
.................................57
Activating Intelligent Access .......................... 58
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers
.............................................186
Removing the Shade........................................ 186
M
Maintenance..................................................222 General Information.......................................... 222
Manual Liftgate
................................................61
Closing the Liftgate.............................................. 61
Opening the Liftgate............................................ 61
Manual Seats..................................................116 Moving the Seat Backward and
Forward.............................................................. 116
Recline Adjustment............................................. 117
Media Hub......................................................305
Message Center See: Information Displays................................. 92
Mirrors See: Heated Windows and Mirrors................112
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Motorcraft Parts...........................................283
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52N
Navigation......................................................380
cityseeker............................................................. 388
Destination Mode.............................................. 383
Map Mode............................................................ 380
Navigation Map Updates............................... 389
Navigation Menu............................................... 386
SiriusXM Traffic and Travel Link.................. 389
Waypoints............................................................. 387
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 445
O
Oil Change Indicator Reset.......................227 Resetting the Oil Life Monitoring
System............................................................... 227
Oil Check See: Engine Oil Check...................................... 226
Opening and Closing the Hood..............222 Closing the Hood................................................ 223
Opening the Hood............................................. 222
Ordering Additional Owner's Literature.....................................................208
Obtaining a French Owner ’s Manual.........209
Overhead Console
........................................128
P
Parking Aids
...................................................168
Principle of Operation...................................... 168
Parking Brake.................................................163
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone...............................................................375 During a Phone Call.......................................... 378
Making Calls......................................................... 377
Pairing Your Cell Phone for the First Time................................................................... 375
Phone Menu......................................................... 376
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index