2017 FORD C MAX ENERGI maintenance

457
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

458
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Website
www.sunatraffic.com.au/termsandcon-ditions/
2. Intellectual Property
SUNA Products and/or Services are foryour personal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used toprovide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services areintended as an aid to personal motoringand travel planning, and do not providecomprehensive or accurate information onall occasions. On occasions, you mayexperience additional delay as a result ofusing SUNA Products and/or Services. Youacknowledge that it is not intended, orsuitable, for use in applications where timeof arrival or driving directions may impactthe safety of the public or yourself.
4. Use of SUNA Products and Serviceswhile driving
You, and other authorised drivers of thevehicle in which SUNA Products and/orServices are available or installed andactive, remain at all times responsible forobserving all relevant laws and codes ofsafe driving. In particular, you agree to onlyactively operate SUNA Products and/orServices when the Vehicle is at a completestop and it is safe to do so.
5. Service Continuity and Reception ofthe SUNA Traffic Channel
We will use reasonable endeavours toprovide the SUNA Traffic Channel 24 hoursa day, 365 days a year. The SUNA TrafficChannel may occasionally be unavailablefor technical reasons or for plannedmaintenance. We will try to performmaintenance at times when congestion islight. We reserve the right to withdrawSUNA Products and/or Services at anytime.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers orthe manufacturer of your device (the“Suppliers”)) shall be liable to you or toany third party for any damages eitherdirect, indirect, incidental, consequentialor otherwise arising out of the use of orinability to use SUNA Products and/orServices even if Intelematics or a Supplierhas been advised of the possibility of suchdamages. You also acknowledge that theneither Intelematics nor any Supplierguarantees nor make any warranties thatrelate to the availability, accuracy orcompleteness of SUNA Products and/orServices, and to the extent which it islawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any Stateor Federal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product developmentmay mean that some information is notentirely up-to-date. The information in thisdocument is subject to change withoutnotice.
482
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Appendices

Body Styling Kits..........................................254Bonnet LockSee: Opening and Closing the Hood...........222Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check........................................232Brakes...............................................................162General Information..........................................162Breaking-In.....................................................194Bulb Specification Chart...........................242
C
Cabin Air Filter.................................................113California Proposition 65..............................11Capacities and Specifications...............286Specifications.....................................................286Car WashSee: Cleaning the Exterior...............................247Center Console..............................................128Changing a Bulb...........................................238Replacing Fog, Park and Direction IndicatorBulbs..................................................................239Replacing Headlamp Bulbs...........................238Replacing License Plate Lamp Bulb............241Replacing Reverse Lamp and Tail LampBulbs...................................................................241Replacing Tail, Brake and DirectionIndicator Bulbs..............................................240Replacing the Center High Mounted BrakeLamp Bulbs.....................................................242Changing a Fuse..........................................220Fuses......................................................................220Changing the 12V Battery.........................233Changing the Engine Air Filter................244Air Cleaner Assembly Components...........244Installing the Engine Air FilterElement............................................................246Removing the Engine Air FilterElement............................................................245Changing the Wiper Blades.....................235Changing the Rear Window WiperBlade.................................................................236Changing the Windshield WiperBlades...............................................................235Service Position..................................................235Charging the High Voltage Battery........153Charge Port...........................................................156
Charging.................................................................156Charging Equipment..........................................153Disconnecting the Charging Coupler..........158Locking the Charging Coupler........................157Waiting to Charge...............................................157Checking MyKey System Status...............55MyKey Distance....................................................55Number of Admin Keys......................................55Number of MyKeys..............................................55Checking the Wiper Blades......................234Child Restraint and SeatbeltMaintenance.................................................36Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................252Cleaning Products........................................247Materials................................................................247Cleaning the Engine....................................249Cleaning the Exterior...................................247Body Paintwork Preservation.......................248Cleaning Stripes or Graphics.........................248Cleaning the Chrome Trim.............................248Cleaning the Headlamps................................248Cleaning the Rear Window............................248Cleaning the Instrument Panel andInstrument Cluster Lens..........................251Cleaning the Interior...................................250Fabric, Carpets, Cloth Seats, Headlinersand Floor Mats...............................................250Instrument Cluster Screens, LCD Screensand Radio Screens........................................251Leather Interior...................................................250Rear Windows......................................................251Seatbelts..............................................................250Storage Compartments, Cup Holders andAshtrays.............................................................251Suede Micro Fiber Fabric................................250Cleaning the Wheels..................................252Cleaning the Windows and WiperBlades...........................................................249Clearing All MyKeys.......................................53Climate Control............................................109
486
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Collision, Damage or Fire Event..............201Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................201Coolant CheckSee: Engine Coolant Check............................228Crash Sensors and Airbag Indicator........45Creating a MyKey............................................53Programming/Changing ConfigurableSettings...............................................................53Cross Traffic Alert..........................................181False Alerts...........................................................183Switching the System Off and On...............184System Errors.......................................................184System Lights, Messages and AudibleAlerts..................................................................183System Limitations............................................183Using the System................................................181Cruise Control.................................................69Principle of Operation........................................177Cruise controlSee: Using Cruise Control.................................177Customer Assistance.................................204
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Digital Radio.................................................300HD Radio Reception and StationTroubleshooting.............................................301Direction Indicators........................................76Doors and Locks..............................................57Driver and Passenger Airbags...................39Children and Airbags..........................................39Proper Driver and Front Passenger SeatingAdjustment........................................................39Driver Knee Airbag.........................................43Driving Aids......................................................179Driving Hints...................................................194Driving Through Water................................195DRLSee: Daytime Running Lamps.........................76
E
Economical Driving......................................194EcoSelect.........................................................139Electric Vehicle Information....................389Charge Settings...................................................391Power Flow..........................................................405Emission Control System..........................149On-Board Diagnostics (OBD-II)...................149Readiness for Inspection and Maintenance(I/M) Testing...................................................150End User License Agreement.................459VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................459Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check...............................228Adding Coolant...................................................228Coolant Change.................................................230Engine Coolant TemperatureManagement...................................................231Fail-Safe Cooling...............................................230Recycled Coolant...............................................229Severe Climates.................................................230Engine ImmobilizerSee: Passive Anti-Theft System....................66Engine Oil Check..........................................226Adding Engine Oil..............................................226Low Engine Use...................................................227Operating in Cold Climates and ShortDriving Cycles..................................................227Engine Oil Dipstick......................................226Engine Specifications................................282Entertainment..............................................365AM/FM Radio......................................................366Apps........................................................................374Bluetooth Stereo or USB.................................373CD.............................................................................372HD Radio™ Information (IfAvailable)........................................................369SIRIUS® Satellite Radio (IfActivated).......................................................366Sources..................................................................365Supported Media Players, Formats andMetadata Information.................................374USB Ports..............................................................374Environment......................................................15
487
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................79Blind Spot Information System.......................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors......................................80Integrated Blind Spot Mirrors..........................80Power Exterior Mirrors........................................79Puddle Lamps.......................................................80Signal Indicator Mirrors.....................................80
F
Fastening the Seatbelts................................31Seatbelt Locking Modes....................................32Using Seatbelts During Pregnancy.................31Flat Tire InflationSee: Tire Sealant and Inflator Kit.................255Floor Mats.......................................................195Fog Lamps - FrontSee: Front Fog Lamps.........................................76Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................439Ford Protect Extended Service Plan(CANADA ONLY)..........................................440Ford Protect Extended Service Plans (U.S.Only)..................................................................439Front Fog Lamps............................................76Front Parking Aid..........................................169Front Passenger Sensing System............40Fuel and Refueling.......................................142Fuel Consumption.......................................148Calculating Fuel Economy..............................148Filling the Fuel Tank...........................................148Fuel Filler Funnel Location........................144Fuel Filter........................................................233Fuel Quality.....................................................143Choosing the Right Fuel...................................143Fuel Freshness Mode........................................143Fuel Shutoff...................................................198Fuses...................................................................211Fuse Specification Chart.............................211Luggage Compartment Fuse Panel.............217Passenger Compartment Fuse Panel.........214Power Distribution Box......................................211Pre-Fuse Box.........................................................211
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................84Left Information Display....................................84Right Information Display.................................86General Information on RadioFrequencies...................................................47Intelligent Access..................................................47General Maintenance Information........441Multi-point Inspection.....................................444Owner Checks and Services..........................443Protecting Your Investment............................441Why Maintain Your Vehicle?..........................441Why Maintain Your Vehicle at YourDealership?......................................................441Getting Assistance Outside the U.S. andCanada.........................................................207Getting the Services You Need..............204Away From Home.............................................204Global Opening...............................................79Opening the Windows........................................79
H
HandbrakeSee: Parking Brake.............................................163Hazard Warning Flashers..........................198Headlamp AdjustingSee: Adjusting the Headlamps.....................236Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................238Head Restraints..............................................114Adjusting the Head Restraint..........................115Heated Seats.................................................120Heated Windows and Mirrors....................112Heated Exterior Mirrors......................................113Heated Rear Window.........................................112HeatingSee: Climate Control.........................................109High Voltage Battery Cut-OffSwitch............................................................158High Voltage Battery....................................151General Information...........................................151Hill Start Assist..............................................163Switching the System On and Off...............164
488
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Using Hill Start Assist.......................................164Hints on Controlling the InteriorClimate............................................................111Cooling the Interior Quickly..............................112Defrosting and Defogging the WindowsQuickly.................................................................112General Hints..........................................................111Heating the Interior Quickly.............................112Recommended Settings for Cooling ...........112Recommended Settings for Heating............112Side Window Defogging in ColdWeather..............................................................112Hints on Driving With Anti-LockBrakes............................................................163Home Screen.................................................357Hood LockSee: Opening and Closing the Hood...........222Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................205Information Display Control.......................70Multimedia Controls...........................................70Information Displays.....................................92General Information............................................92Information Messages.................................101AdvanceTrac®......................................................101Alarm........................................................................101Battery and Charging System (HighVoltage)............................................................102Blind Spot Information and Cross TrafficAlert System....................................................103Doors.......................................................................103Fuel..........................................................................103Hill Start Assist...................................................104Keys and Intelligent Access............................104
Maintenance........................................................105MyKey.....................................................................106Park Aid..................................................................106Park Brake..............................................................107Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................108Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................84Instrument Lighting Dimmer......................75Instrument Panel Overview........................16Interior Lamps.................................................76Front Interior Lamp..............................................76Front Interior Lamp - With PanoramaRoof.......................................................................77Rear Interior Lamp................................................77Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................199Connecting the Jumper Cables.....................199Jump Starting.....................................................200Preparing Your Vehicle.....................................199Removing the Jumper Cables......................200
K
Keyless Starting............................................129Ignition Modes.....................................................130Keys and Remote Controls.........................47
L
Lighting Control...............................................74Headlamp Flasher................................................74High Beams.............................................................74Lighting...............................................................74Load Carrying.................................................186
489
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index

Load Limit........................................................187Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................191Vehicle Loading - with and without aTrailer..................................................................187Locking and Unlocking.................................57Activating Intelligent Access ..........................58Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry.................................................60Illuminated Exit.....................................................60Mechanical Key.....................................................58Opening a Rear Door from Inside..................58Power Door Locks.................................................57Remote Control.....................................................57Smart Unlocks For Integrated KeyheadTransmitter........................................................59Smart Unlocks For Intelligent Access Keys................................................................................59Luggage Covers.............................................186Removing the Shade........................................186
M
Maintenance..................................................222General Information..........................................222Manual Liftgate................................................61Closing the Liftgate..............................................61Opening the Liftgate............................................61Manual Seats..................................................116Moving the Seat Backward andForward..............................................................116Recline Adjustment.............................................117Media Hub......................................................305Message CenterSee: Information Displays.................................92MirrorsSee: Heated Windows and Mirrors................112See: Windows and Mirrors................................78Mobile Communications Equipment.......13Motorcraft Parts...........................................283MyKey Troubleshooting...............................55MyKey™.............................................................52Principle of Operation.........................................52
N
Navigation......................................................380cityseeker.............................................................388Destination Mode..............................................383Map Mode............................................................380Navigation Map Updates...............................389Navigation Menu...............................................386SiriusXM Traffic and Travel Link..................389Waypoints.............................................................387Normal Scheduled Maintenance..........445Intelligent Oil-Life Monitor™........................445Normal Maintenance Intervals....................445
O
Oil Change Indicator Reset.......................227Resetting the Oil Life MonitoringSystem...............................................................227Oil CheckSee: Engine Oil Check......................................226Opening and Closing the Hood..............222Closing the Hood................................................223Opening the Hood.............................................222Ordering Additional Owner'sLiterature.....................................................208Obtaining a French Owner’s Manual.........209Overhead Console........................................128
P
Parking Aids...................................................168Principle of Operation......................................168Parking Brake.................................................163Passive Anti-Theft System........................66SecuriLock®...........................................................66PATSSee: Passive Anti-Theft System....................66Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone...............................................................375During a Phone Call..........................................378Making Calls.........................................................377Pairing Your Cell Phone for the FirstTime...................................................................375Phone Menu.........................................................376
490
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index