The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Introduction E71340 E71880 E231160 E67017 E161353
Potential CausesCondition
•Vehicles with keyless start: The keylessstart transmitter is not placed in the backupposition. See Starting a Gasoline Engine(page 130).
•SecuriLock passive anti-theft system isdisabled or in unlimited mode.
•The key or transmitter used to start yourvehicle does not have admin privileges.
•No MyKeys are created. See Creating aMyKey (page 53).
I cannot program the configurablesettings.
•The key or transmitter used to start yourvehicle does not have admin privileges.
•No MyKeys are created. See Creating aMyKey (page 53).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.I lost the only admin key.
Program a spare key. See Passive Anti-TheftSystem (page 66).I lost a key.
MyKey distances do not accumulate.•The MyKey user is not using the MyKey.
•An admin key holder cleared the MyKeysand created new MyKeys.
•The key system has been reset.
•An admin transmitter is present at vehiclestart.
•No MyKeys are created. See Creating aMyKey (page 53).
No MyKey functions with the keylessentry transmitter.
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MyKey™
Volume up.A
Seek up or next.B
Volume down.C
Seek down or previous.D
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station upor down the frequency band.
•Seek through a track.
VOICE CONTROL (If Equipped)
Pull the control to select or deselect voicecontrol.
CRUISE CONTROL
See Using Cruise Control (page 177).
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Steering WheelC
DA
B
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2. Close the window a third time to thepoint of resistance. The bounce-backfeature is now disabled and you canclose the window manually. Thewindow will go past the point ofresistance and you can close it fully.
See an authorized dealer as soon aspossible if the window does not close afterthe third attempt.
Resetting the Bounce-Back Feature
WARNING
The bounce-back feature remainsturned off until you reset thememory.
If you have disconnected the battery, youmust reset the bounce-back memoryseparately for each window.
1. Lift and hold the switch until thewindow is fully closed.
2. Release the switch.
3. Lift the switch again for one moresecond.
4. Press and hold the switch until thewindow is fully open.
5. Release the switch.
6. Lift and hold the switch until thewindow is fully closed.
7.Open the window and then try to closeit automatically.
8. Reset and repeat the procedure if thewindow does not close automatically.
Accessory Delay (If Equipped)
You can use the window switches forseveral minutes after you switch theignition off or until you open either frontdoor.
GLOBAL OPENING
You can use the remote control to operatethe windows with the ignition off.
Note:To operate this feature, accessorydelay must not be active.
Opening the Windows
You can use the global opening feature toopen the windows only for a short timeafter you unlock your vehicle by using theremote control.
To use the global opening feature:
1. Press and release the remote controlunlock button.
2.Press the remote control unlock buttonagain and hold it for approximatelythree seconds. Release the controlwhen the windows begin to open.
3.Press the lock or unlock button on yourremote control to stop the windowopening function.
Note:Contact an authorized Ford dealer todeactivate this feature.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when yourvehicle is moving. This could resultin the loss of control of your vehicle,serious personal injury or death.
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Windows and Mirrors
Display/Trip
(avg miles(or km)/fullcharge + instantmiles(or km)/fullcharge gauge + batterygauge + fuel gauge)
HelpFuel Economy(Energi only)Shown in Hybrid Mode(avg fuel economy +instant fuel economygauge + battery gauge+ fuel gauge)
——HelpTrip 1: Trip Data +Battery Gauge + FuelGauge
Trip 2: Trip Data +Battery Gauge + FuelGauge
Engage
Engage provides separate gauges forengine power and high voltage batterypower in kilowatts (kW). The engine powergauge fill is white and the high voltagebattery power gauge fill is blue. You canalso see an instantaneous fuel economygauge. When your vehicle is operating onbattery power only, you will see EVdisplayed and the gauges will appear inblue.
Empower
Empower provides a power demand gaugein kilowatts (kW) which includes an engineon or off threshold.
•When your vehicle is operating withbattery power only (below thethreshold), you will see EV displayedand the gauge fill is blue.
•When your vehicle is operating withboth the engine and the high voltagebattery providing power the gauge fillis white.
•When power demand surpasses theamber indicator, this level of demandand associated fuel economy displaysin amber.
•When the engine is on, reducing powerdemand to less than the threshold willallow the engine to turn off.
You can also see an instantaneous fueleconomy gauge.
Note:You can reset your average fueleconomy by pressing and holding the OKbutton on the left hand steering wheelcontrols.
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Information Displays
MyView
You can choose what to display in thisview. Selecting Change MyView in theoptions menu allows you to scroll throughtwo columns of content choices.
•Press the up or down arrow to viewcontent.
•Press OK to save your selectedcontent.
•You must select content in bothcolumns before you can save your newMyView.
Unique content available in MyView:
•Vehicle Range (Energi vehicles only) –Indicates the estimated distance yourvehicle will travel with the energycurrently onboard. Separately displaysrange available in Hybrid Mode fueledby gasoline, electric range available inPlug-in Power Mode, and total range.Gasoline range and electric range arealso shown on the bottom of the rightinformation display. Changes in drivingpattern and climate control use willcause the values to vary.
•Accessory Power— Indicates electricalpower demands from your vehicle’saccessory systems. Accessories usepower but do not contribute topropelling your vehicle. The gaugeseparately displays power demand inkilowatts (kW) for climate and otheraccessories. Climate includes thepower being used by high voltageclimate control components such asthe electric A/C compressor and theelectric heater (Energi vehicles only).Other includes all power being used bythe low voltage accessories (cabinfans, headlights, heated seats, etc.).
•Coolant Temp – Indicates enginecoolant temperature. At normaloperating temperature, the levelindicator will be white and will be in thenormal range (between H and C). If theengine coolant temperature exceedsthe normal range, the level indicatorwill change to red to indicate that theengine is overheating. Stop your vehicleas soon as safely possible, turn yourvehicle off and let the engine cool.
•Tach rpm x 1000 — When the gasolineengine is running, the tachometergauge displays the engine speed inrevolutions per minute (RPM). Whenyour vehicle is operating on batterypower only with the engine off, EVdisplays and the tachometer is greyedout.
Note:The trip data, and average fueleconomy cannot be reset in MyView.
Miles (or km)/Full Charge (Energi only)
In Hybrid Mode the display changes to FuelEconomy. Miles or Kilometers per FullCharge is an estimate of your EV Rangewith a fully charged battery.
This display is only available in Plug-inPower Mode.
Average Miles or Kilometers per FullCharge is provided along with anInstantaneous gauge. This information isbased on your energy usage while driving.Energy usage is affected by your drivingstyle and route, climate control use,outside temperature and other factors. Formore information refer to Next Full Charge.See Gauges (page 84).
When you select EV Now operation thisscreen will automatically be shown. Youcan press OK to enable the engine whenviewing this screen during EV Nowoperation. See Plug-In Hybrid VehicleOperation (page 137).
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Information Displays
Fuel Economy (Energi only)
This display is only available in HybridMode. In Plug-in Power Mode the displaychanges to Miles (or km)/Full Charge.
An Instant Fuel Economy gauge is providedalong with Avg Fuel Economy. Whileviewing this screen you can reset youraverage fuel economy by pressing andholding the OK button on the left handsteering wheel controls. For moreinformation see Common Displays in thischapter.
Trip 1 & 2
Provides trip odometer, trip average fueleconomy and trip timer.
Distance traveled on battery power onlywith the engine off is shown in blue nextto total trip distance.
For Energi vehicles total plug-in electricityused in kilowatt hours (kWh) is shown inblue next to trip average fuel economy.
Info
In this mode, you can viewdifferent vehicle systeminformation and perform asystem check.
Information
Displays a number of different system tutorials. Use the up/downarrows to scroll through the tutorials. Then press OK to view.Tutorial
MyKeys (Number of MyKeys programmed)MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system checkmenu may appear different based upon equipment options andcurrent vehicle status. Use the up/down arrow buttons to scrollthrough the list.
System Check
Settings
In this mode, you can configuredifferent driver setting choices.
Note:Some items are optional and may not appear.
Note:Some MyKey items will only appear if a MyKey is set.
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Information DisplaysE144642 E100023