2017 FIAT 500E Owners Manual

Any communication to the manufacturer’s customer
center should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004
Phone: 1-888-242-6342
FIAT Canada Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
9
IF YOU NEED CONSUMER ASSISTANCE 279

Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date. If
you have any questions about the service contract, callthe manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract.
It is not responsible for any service contract other than
the manufacturer’s service contract. If you purchased a
service contract that is not a manufacturer’s service
contract, and you require service after the manufactur-
er’s New Vehicle Limited Warranty expires, please refer
to the contract documents, and contact the person listed
in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues or
related concerns.
280 IF YOU NEED CONSUMER ASSISTANCE

WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of com-
ponent wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA USA LLC
warranties applicable to this vehicle and market.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that
could cause a crash or cause injury or death, you
should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to
notifying FCA US LLC.If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall and
remedy campaign. However, NHTSA cannot become
involved in individual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Depart-
ment immediately. Canadian customers who wish to
report a safety defect to the Canadian government
should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
9
IF YOU NEED CONSUMER ASSISTANCE 281

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted.
Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA US LLC vehicles. In-
cluded are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
•
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
• Visit us on the Worldwide Web at:
• www.techauthority.com
282 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Washer Fluid.....................251
AirBag................................50 Advance Front Air Bag ...................50
Air Bag Operation ......................52
Driver Knee Air Bag .....................53
Enhanced Accident Response ..............236
Event Data Recorder (EDR) ...............236
FrontAirBag..........................50
If A Deployment Occurs ..................57
Knee Impact Bolsters ....................53
Maintaining Your Air Bag System ...........59
Transporting Pets .......................75
Air Bag Light ....................... .76, 122
Air Bag Maintenance ......................59
Air Conditioner Maintenance ................248
Air Conditioning Filter ....................168
Air Conditioning, Operating Tips .............167
Air Conditioning Refrigerant ................248
Air Conditioning System ................166, 248
Air Pressure, Tires ....................... .199
Alarm Disarm The System .....................31
Vehicle Security Alarm ...................31
Alarm (Security Alarm) .....................31
Alterations/Modifications, Vehicle ..............6Anti-Lock Brake System (ABS)
...............183
Anti-Lock Warning Light .........128, 132, 133, 134
Appearance Care ....................... .252
Audio Systems (Radio) ....................144
Automatic Dimming Mirror ..................83
Automatic Temperature Control (ATC) .........166
Automatic Transaxle .......................28
Automatic Transmission ...................174
Gear Ranges ......................... .176
Battery ........................... .127, 247
Charging System Light ..................127
Keyless Key Fob Replacement ..............33
Belts, Seat ..............................76
Body Mechanism Lubrication ................249
B-Pillar Location ........................ .194
Brake Assist System ..................... .184
Brake Fluid ........................... .270
Brake,

Parking ......................... .181
Brakes ............................... .251
Brake System .......................... .251
Anti-Lock (ABS) ...................... .183
Master Cylinder ...................... .251
Parking ............................ .181
Warning Light ....................... .123
284 INDEX

Bulb Replacement.....................266, 267
Bulbs, Light ......................... .79, 266
Capacities, Fluid ........................ .269
Cargo Area Features ......................114
Car Washes ........................... .253
Cellular Phone ......................... .160
Chart, Tire Sizing ....................... .190
Checking Your Vehicle For Safety ..............76
Checks, Safety ...........................76
Child Restraint ...........................60
Child Restraints Booster Seats ..........................64
Child Restraints ........................60
Child Seat Installation ....................72
How To Stow An Unused ALR Seat Belt .......70
Infants And Child Restraints ...............62
Lower Anchors And Tethers For Children ......66
Older Children And Child Restraints .........63
Seating Positions .......................65
Cleaning Wheels ............................ .254
Climate Control ........................ .161
Manual ............................ .161
Clutch ............................... .251Clutch Fluid
........................... .251
Compact Spare Tire ...................... .203
Connector UCI............................... .144
Universal Consumer Interface (UCI) .........144
Contract, Service ........................ .280
Cooling System Coolant Capacity ..................... .269
Selection Of Coolant (Antifreeze) ...........270
Corrosion Protection ..................... .252
Cruise Control (Speed Control) ...............101
Cruise Light ..................125, 126, 136, 137
Cupholders ............................113
Customer Assistance ..................... .278
Customer Programmable Features ............146
Daytime Running Lights ....................95
Dealer Service .......................... .240
Defroster, Windshield ......................77
Disarming,

Security System ..................31
Door Ajar ......................... .126, 127
Door Ajar Light ..................... .126, 127
Door Locks .............................35
Door Locks, Automatic .....................36
10
INDEX 285

DrivingThrough Flowing, Rising, Or Shallow Standing
Water .............................. .179
Electrical Power Outlets ....................110
Electric Remote Mirrors .....................84
Electronic Brake Control System Brake Assist System ....................184
Electronic Stability Control (ESC) .............185
Emergency, In Case Of Hazard Warning Flasher .................220
Towing ............................ .235
Engine Compartment ........................ .239
Starting ............................ .173
Enhanced Accident Response Feature ..........236
Exterior Lights ...........................79
Filters Air Conditioning ..................... .168
Flashers Turn Signal ....................... .79, 135
Fluid Leaks .............................79
Fluids, Lubricants And Genuine Parts ..........270
Fog Lights ..............................98 Freeing A Stuck Vehicle
....................233
Fuses ................................ .259
Gear Ranges ........................... .176
General Information ..................... .215
General Maintenance ..................... .241
Glass Cleaning ......................... .257
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ....................... .179
Headlights ..............................94
Cleaning ........................... .257
Passing ..............................94
Switch ...............................94
Head Restraints ..........................90
Heated Mirrors ...........................85
Heated Seats ............................89
Holder, Cup ............................113
Hood Release ............................92
Ignition ................................28
Key.................................28
Ignition Key Removal ......................28
Immobilizer (Sentry Key) ...................29
286 INDEX