THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
IMPORTANT VEHICLE INFORMATION .......9
▫ High Voltage Battery ....................9
500e ELECTRIC VEHICLE FEATURES ........11
▫ Audible Pedestrian Warning System ........11
▫ Single-Speed Transmission ...............11
▫ Auto Park ...........................11
▫ E-Park .............................11
▫ Climate Control (HVAC System) ...........12
▫ Electric Air Conditioning Compressor .......12
▫ Electric Power Steering .................12
▫ Smartphone Features ...................13
HIGH VOLTAGE CHARGING OPERATION . . .14
▫ SAE J1772 Charging Inlet ................14
▫ AC Level 1 Charging (120V, 15 Amp) .......15▫
AC Level 2 Charging (240V, 30 Amp) .......26
▫ Charge Times ........................27
A WORD ABOUT YOUR KEYS ............28
▫ Ignition Key Removal ..................28
▫ Locking Doors With A Key ...............29
▫ Key-In-Ignition Reminder ...............29
SENTRY KEY .........................29
▫ Replacement Keys ....................30
▫ General Information ...................30
VEHICLE SECURITY ALARM .............31
▫ To Arm The System ....................31
▫ To Disarm The System .................31
REMOTE KEYLESS ENTRY ...............32
▫ To Unlock The Doors And Liftgate .........32
2
•Lithium-ion batteries can be recharged and dis-
charged thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see your authorized dealer.
WARNING!
Never try to remove the high voltage service dis-
connect. The high voltage service disconnect is used
when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last
the life of your vehicle. See your authorized dealer for
information on the disposal of the battery if it should
require replacement. General Information
The vehicle is also equipped with a Battery Manage-
ment System that is designed to:
•
Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage
battery
NOTE:
• During vehicle start up and shut down, a clicking
noise may be heard from within the vehicle. When
the ignition key is turned to the on position, the high
voltage battery contactors inside the battery are
closed to make the stored electricity inside available
for vehicle use. The clicking noise observed is the
sound of these contactors as they open and close and
is normal operation for your 500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery
outside of these temperature extremes it will not
function.
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE:The vehicle should start charging automati-
cally. If not, please check the following:
•Charging Cordset - The charging cordset status
indicators illuminate green or red to identify the
charging cordset status. Refer to “Troubleshooting
Using The Status Indicator Display” in this section
for further information on the charging cordset
status.
• Wall Receptacle – Check whether the wall recep-
tacle is functional (no power outage) and/or plug
the charging cordset into a different wall receptacle.
• Charging Schedule – Check whether or not the
charging schedules have been enabled. If enabled,
check that you are within the scheduled time and
date. If a charging schedule has been enabled and
you are outside the time and date, you may over-
ride the schedule for this charging event by plug-
ging in the charge connector, unplugging it, and
then plugging it back into the vehicle charge inlet.
Complete the double plug sequence within 10
seconds for it to override the set schedule.
5. To stop the charging process, disconnect the vehicle side connector first and then the charging cordset
from the wall receptacle. To disengage the vehicle coupler, push the button on the charge connector
before removing the connector from the vehicle
charge inlet.
6. Close the inlet door.
NOTE: It is good practice to keep the ignition in the
OFF position while conducting Level 1 Charging. This
minimizes any additional vehicle loads the EVSE has to
support which extend the charging time.
Removing The Charge Connector From The Vehicle
Charge Inlet
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
A WORD ABOUT YOUR KEYS
The key fob contains a mechanical integrated key. To
use the mechanical key, simply push the mechanical key
release button.
The vehicle is supplied with a code card containing key
code numbers to order duplicate keys, and the autho-
rized dealer that sold you your new vehicle has the key
code numbers for your vehicle locks. These numbers
can be used to order duplicate keys.
Ignition Key Removal
1. Place the transmission in PARK.
2. Rotate the key to the OFF/LOCK position.
3. Remove the key from the ignition switch lock cylin-der.
Mechanical Key Release Button
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
WARNING!
•Before exiting a vehicle, always apply the parking
brake, place the transmission into PARK, and
remove the key fob from the ignition. When
leaving the vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the transmission gear selec-
tor buttons.
• Do not leave the key fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always re-
move the key from the ignition and lock all the
doors when leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the
door, turn the key to the left. To unlock the door, turn
the key to the right.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the
ignition and the ignition switch position is OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Opera-
tion is automatic, regardless of whether the vehicle is
locked or unlocked.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized
vehicle operation. Therefore, only keys that are pro-
grammed to the vehicle can be used to start and operate
the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is turned
to the MAR (ACC/ON/RUN) position, it indicates that
there is a problem with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle
and lock all doors when leaving the vehicle
unattended.
• The Sentry Key Immobilizer system is not com-
patible with some aftermarket remote starting
systems. Use of these systems may result in
vehicle starting problems and loss of security
protection.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it
cannot be programmed to any other vehicle. When
having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
The VIN is required for authorized dealer replacement
of keys. Duplication of keys may be performed at an
authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
30 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE:Changes or modifications not expressly ap-
proved by the party responsible for compliance could
void the user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors
for unauthorized entry and the ignition for unauthor-
ized operation. If something triggers the alarm, the
vehicle security alarm will provide the following au-
dible and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.
To Arm The System
Push the key fob lock button.
To Disarm The System
Push the key fob unlock button or cycle the ignition to
the MAR (ACC/ON/RUN) position. The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
vehicle security alarm will give you a false alarm. If one
of the previously described arming sequences has oc-
curred, the vehicle security alarm will arm regardless of
whether you are in the vehicle or not. If you remain in
the vehicle and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected. The
exterior lights will flash, and the horn will sound. If this
occurs, disarm the vehicle security alarm.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 31
DOOR LOCKS
The door locks can be manually locked or unlocked
from inside the vehicle by using the door handle. If the
door handle is pushed, a red lock indicator will show on
the door handle (indicating locked). When the door is
open or closed, the door will lock.
WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
• For personal security and safety in the event of an
collision, lock the vehicle doors as you drive as
well as when you park and leave the vehicle.
• Before exiting a vehicle, always apply the parking
brake, place the transmission into PARK, and
remove the key fob from the ignition. When
leaving the vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the transmission gear selec-
tor buttons.
• Do not leave the key fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
Door Lock Handle
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35