2017 DODGE VIPER Owners Manual

At Each Oil Change
•Change the engine oil filter.
• Inspect the exhaust system.
NOTE: Also, inspect the exhaust system if you notice a
change in the sound of the exhaust system, or if the exhaust
fumes can be detected inside the vehicle. •
Inspect the brake hoses.
• Inspect the suspension components.
• Lubricate door hinges and check springs.
• Check the engine coolant level, hoses, and clamps.
• Check power steering fluid level.
MAINTENANCE CHART
Miles:6,000
12,000
18,000
24,000
30,000
36,000
42,000
48,000
54,000
60,000
66,000
72,000
78,000
84,000
90,000
96,000
102,000
108,000 114,000
120,000
126,000
132,000
138,000
144,000
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132 138 144 150
Or Kilometers:
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000 110,000
120,000
130,000
140,000
150,000
160,000
170,000
180,000
190,000
200,000
210,000
220,000
230,000
240,000
250,000
Change the engine oil and en-
gine oil filter. XXXXXXXXXXXXXXXXXXXXXXXXX
Inspect the brake linings; replace
if necessary. XXXXXXXXXXXX
Rotate the tires, rotate at the first
sign of irregular wear, even if it
occurs before scheduled mainte-
nance. XXXXXXXXXXXXXXXXXXXXXXXXX
Inspect the exhaust system. XXXXXXXXXXXX
Change Brake Fluid. * XXXXXX
8
MAINTENANCE SCHEDULES 303

Miles:6,000
12,000
18,000
24,000
30,000
36,000
42,000
48,000
54,000
60,000
66,000
72,000
78,000
84,000
90,000
96,000
102,000
108,000 114,000
120,000
126,000
132,000
138,000
144,000
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132 138 144 150
Or Kilometers:
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000 110,000
120,000
130,000
140,000
150,000
160,000
170,000
180,000
190,000
200,000
210,000
220,000
230,000
240,000
250,000
Adjust the parking brake on ve-
hicles equipped with four wheel
disc brakes. XXXXX
Change the manual transmission
fluid. XXXX
Inspect the manual transmission
fluid, add as necessary. XX XX XX XX
Change the rear axle fluid. XXXXXXXX
Inspect front suspension, tie rod
ends, and boot seals, for cracks
or leaks and all parts for damage,
wear, improper looseness or end
play; replace if necessary. XXXXXXXXXXXX
Replace the engine air cleaner. XXXXX
Inspect and replace the PCV
Valve if necessary. X
Replace the spark plugs. ** X
Flush and replace the engine
coolant at 120 months if not done
at 150,000 miles (240,000 km). XX
* The brake fluid change interval is time based only,
mileage intervals do not apply.** The spark plug change interval is mileage based only,
monthly intervals do not apply.
304 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
8
MAINTENANCE SCHEDULES 305

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ....................308
▫ Prepare For The Appointment ..............308
▫ Prepare A List ........................ .308
▫ Be Reasonable With Requests ..............308
 IF YOU NEED ASSISTANCE ................308
▫ FCA US LLC Customer Center .............309
▫ FCA Canada Inc. Customer Center ...........309
▫ In Mexico Contact ..................... .309▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................309
▫ Service Contract ...................... .309
 WARRANTY INFORMATION ...............310
 MOPARPARTS .........................310
 REPORTING SAFETY DEFECTS .............311
▫
In The 50 United States And Washington, D.C. . . .311
▫ In Canada ............................311
 PUBLICATION ORDER FORMS .............3119

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
308 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (855) SRT–TEAM
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
9
IF YOU NEED CONSUMER ASSISTANCE 309

questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
310 IF YOU NEED CONSUMER ASSISTANCE