2017 DODGE JOURNEY ESP

The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”
button on your steering wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect Phone from idle, simply push the
Phone
button on your steering wheel and say a
command or say “help.” All Uconnect Phone sessions
begin with a push of the Phone
button on the radio
control head.
Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the Phone
or Voice Command
button on your steering wheel when the system is
listening for a command and be returned to the main or
previous menu. Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must pair your
compatible Bluetooth enabled mobile phone.
NOTE:
•
You must have Bluetooth enabled on your mobile phone
to complete this procedure.
• The vehicle must be in PARK.
To complete the pairing process, you will need to reference
your mobile phone Owner’s Manual. The Uconnect web-
site may also provide detailed instructions for pairing.
1. Press the “Phone” button on the touchscreen to begin.
2. If there is no phone currently connected with the system, a pop-up will appear.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and in the Owner ’s Information Manual on
the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system. You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 127

Phone will then send the corresponding phone number
associated with the phonebook entry, as tones over the
phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored in the dialing a
numbered sequence.
Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could push the Voice Command
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and Detailed
Voice Response Length.
1. Press the “Settings” button on the touchscreen.
2. Press the “Voice” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you of
your phone and network status when you are attempting
to make a phone call using Uconnect Phone. The status is
given for network signal strength and phone battery
strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing via
the mobile phone keypad, the user must exercise caution
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Ensure that no one other than you is speaking during a
voice command period.
Performance is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Condition
WARNING!
ALWAYS drive safely with your hands on the wheel.
You have full responsibility and assume all risks
related to the use of the Uconnect features and appli-
cations in this vehicle. Only use Uconnect when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death. Even though the system is designed for many languages
and accents, the system may not always work for some.
NOTE:
It is recommended that you do not store names in
your favorites phonebook while the vehicle is in motion.
Phonebook (Mobile and Favorites) name recognition rate is
optimized when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most number com-
binations is supported, some shortcut dialing number
combinations may not be supported.
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone number supported by your Mobile phone.
5. These commands can be used during a phone call after pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.” 7. Storing Dial tones in contact names is possible but only
the first number encountered in a contact name will be
sent. For example if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password” only the Home number will be sent.
8. If your phone does not support phonebook download or call log download over Bluetooth then these commands
will return a response that the contact does not exist in
the phonebook.
9. Emergency and Towing assistance are contacts that have been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.
NOTE: Available Voice Commands are shown in bold face
and underlined in the gray shaded boxes.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

NOTE:
1. You can replace “John Smith” with any name in yourmobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
2. You can replace “Mobile” with “Home,” “Work” or “Other.”
3. You can replace “Incoming Calls” with “Outgoing Calls” or “Missed Calls.”
4. Messaging commands only work if the Uconnect system is equipped with this feature and the mobile phone
supports messaging over Bluetooth. 5. You can replace “248 555 1212” with any phone number
supported by your Mobile phone.
6. You can replace “4” with any message number shown on the screen.
7. If your phone does not support phonebook download or call log download over Bluetooth then these commands
will return a response that the contact does not exist in
the phonebook.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

General Information
This device complies with FCC rules Part 15 and Industry
Canada RSS-210. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference that may bereceived including interference that may cause unde-
sired operation.
NOTE:
• The transmitter has been tested and it complies with
FCC and IC rules. Changes or modifications not ex-
pressly approved by the party responsible for compli-
ance could void the user ’s authority to operate the
device.
• The term IC before the certification/registration number
only signifies that Industry Canada technical specifica-
tions were met.
VOICE COMMAND (RADIO 8.4/8.4 NAV)
Radio 8.4/8.4 NAV
The Uconnect Voice Command system allows
you to control your AM, FM radio, satellite radio,
disc player, SD Card, USB/iPod and SiriusXM
Travel Link.
NOTE: Take care to speak into the Voice Command system
as calmly and normally as possible. The ability of the Voice
Command system to recognize user voice commands may
be negatively affected by rapid speaking or a raised voice
level.
WARNING!
Any voice commanded system should be used only in
safe driving conditions following all applicable laws,
including laws regarding phone use. Your attention
should be focused on safely operating the vehicle.
Failure to do so may result in a collision causing
serious injury or death.
When you push the Uconnect Voice Command
button,
you will hear a beep. The beep is your signal to give a
command.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

If no command is spoken the system will say one of two
responses:
•I didn’t understand
• I didn’t get that, etc.
If a command is not spoken a second time, the system will
respond with an error and give some direction as what can
be said based on the context you are in. After three
consecutive failures of a spoken command the VR session
will end.
Pushing the Uconnect Voice Command
button while
the system is speaking is known as “barging in.” The
system will be interrupted, and after the beep, you can say
a command. This will become helpful once you start to
learn the options.
NOTE: At any time, you can say the words “Cancel” or
“Help.”
These commands are universal and can be used from any
menu. All other commands can be used depending upon
the active application.
When using this system, you should speak clearly and at a
normal speaking volume. The system will best recognize your speech if the windows
are closed, and the heater/air conditioning fan is set to low.
At any point, if the system does not recognize one of your
commands, you will be prompted to repeat it.
To hear available commands, push the Uconnect Voice
Command
button and say “Help.” You will hear
available commands for the screen displayed.
Natural Speech
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah” and
“eh.” The system handles fill-in words such as “I would
like to.”
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly Smith.”
For multiple inputs in the same phrase or sentence, the
system identifies the topic or context and provides the
associated follow-up prompt such as “Who do you want to
call?” in the case where a phone call was requested but the
specific name was not recognized.
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE