2017 DODGE JOURNEY Owners Manual

Join Calls
When two calls are in progress (one active and one on
hold), press the “Join Calls” button on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily press the “End”
button on the touchscreen or the Phone
button. Only
the active call(s) will be terminated and if there is a call
on hold, it will become the new active call. If the active
call is terminated by the far end, a call on hold may not
become active automatically. This is cell phone-
dependent.
Redial
1. Press the “Redial” button on the touchscreen, or push the Phone
button and after the “Listening” prompt
and the following beep, say “Redial.”
2. The Uconnect Phone will call the last number that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition key has been
switched to OFF. •
After the ignition is switched to OFF, a call can continue
on the Uconnect Phone either until the call ends, or until
the vehicle battery condition dictates cessation of the call
on the Uconnect Phone and transfer of the call to the
mobile phone.
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
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NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect Phone does slightly lower your chances of
successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.” NOTE:
The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and on the 24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
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“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then if
you push the Voice Command
button and say “Send
Voicemail Password,” the Uconnect Phone will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored when dialing a
numbered sequence.
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Barge In — Overriding Prompts
The Voice Commandbutton can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could push the Voice Command
button and say, “John Smith” to select that option
without having to listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and Detailed
Voice Response Length.
1. Push the MORE button on the faceplate, then press the “Settings” button on the touchscreen.
2. Press the “Display” button on the touchscreen, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect Phone will provide notification to inform you of
your phone and network status when you are attempting
to make a phone call using Uconnect Phone. The status is
given for network signal strength and phone battery
strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing via
the mobile phone keypad, the user must exercise caution
and take precautionary safety measures). By dialing a
number with your connected Bluetooth mobile phone, the
audio will be played through your vehicle’s audio system.
The Uconnect Phone will work the same as if you dial the
number using voice a command.
NOTE: Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that
the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
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Mute/Un-Mute (Mute OFF)
When you mute the Uconnect Phone, you will still be able
to hear the conversation coming from the other party, but
the other party will not be able to hear you. To mute the
Uconnect Phone simply press the “Mute” button on the
Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be transferred
from your mobile phone to the Uconnect Phone without
terminating the call. To transfer an ongoing call from your
connected mobile phone to the Uconnect Phone or vice
versa, press the “Transfer” button on the Phone main
screen.
Connect Or Disconnect Link Between the Uconnect
Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect Phone paired mobile
phone and the Uconnect Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect
Phone
Voice Command
For best performance:
•Adjust the rearview mirror to provide at least ½ inch (1
cm) gap between the overhead console (if equipped) and
the mirror.
• Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking during
a Voice Command period.
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Performance is maximized under:
•Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather condition
NOTE:
• Even though the system is designed for users speaking
in North American English, French, and Spanish accents,
the system may not always work for some.
• When navigating through an automated system such as
voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send.”
• Storing names in the phonebook when the vehicle is not
in motion is recommended.
• It is not recommended to store similar sounding names
in the Uconnect Phonebook. •
Phonebook (Downloaded and Uconnect Phone Local)
name recognition rate is optimized when the entries are
not similar.
• Numbers must be spoken in single digits. “800” must be
spoken “eight-zero-zero” not “eight hundred.”
• You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing num-
ber combinations may not be supported.
Far End Audio Performance
Audio quality is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
• Fully closed windows
• Dry weather conditions
• Operation from the driver’s seat
108 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and not
the Uconnect Phone
• Echo at the phone far end can sometimes be reduced by
lowering the in-vehicle audio volume
Bluetooth Communication Link
Mobile phones have been found to lose connection to the
Uconnect Phone. When this happens, the connection can
generally be reestablished by switching the phone off/on.
Your mobile phone is recommended to remain in Bluetooth
ON mode.
Power-Up
After switching the ignition key from OFF to either the ON
or ACC position, or after a language change, you must wait
at least 15 seconds prior to using the system.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 109

Voice Tree
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