215
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD...).En
changeant d'ambiance, les réglages des aigus
et graves reviennent à zéro. To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio,
CD...).Check that the audio settings (volume, bass,
treble, ambience, loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-
Rear Fader, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
When changing the settings for treble and bass,
the ambiance setting is deselected.
When changing the ambiance setting, treble
and bass are reset to zero. Choosing an ambiance imposes settings for
treble and bass. Modifying one without the
other is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 Mhz is displayed ...).The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the antenna checked by the
CITROËN
network.
.
AUDIO and TELEMATICS
216
QUESTIONRESPONSE SOLUTION
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency permitting better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
The traffic announcement (TA) is displayed. I do
not receive any traffic information. The radio station does not broadcast traffic
information.Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected.
Press the SRC button to return to the
waveband (AM, FM1, FM2) on which the
stations are stored.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains an audio
files of a format that cannot be played by the
audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-
C
heck the content in the case of a
recorded CD: consult the advice in the
"Audio" section.
-
T
he audio system CD does not read DVDs.
-
D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambiance) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
In "Random all" play, not all of the tracks are
played. In "Random all" play, the system can only take
into account up to 999 tracks.
AUDIO and TELEMATICS
217
QUESTIONRESPONSE SOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase charge of the
battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.Switch the audio system off for a few minutes
to allow the system to cool.
.
AUDIO and TELEMATICS
218
Accessories .................................................... 70
AdBlue® ................ ...........................20, 132-13 4
Additive, AdBlue®
........................................... 2
7
Adjusting head restraints
................................47
Adjusting seat
................................................. 46
Adjusting the date
........................................... 31
Adjusting the height of the steering wheel
.....50
Adjusting the time
...................................... 31- 32
Advice on care and maintenance
.........140, 142
Advice on driving
.......................................... 101
Airbags
...............................
................18, 83 , 90
Airbags, curtain
............................................... 86
Airbags, front ....................................... 83-84, 86
Airbags, lateral
.......................................... 85-86
Air conditioning, automatic
.............................59
Air conditioning, electronic (with display screen)
...............................54-56
Air conditioning, manual
................................. 59
A
ir conditioning, manual
(without display screen)
..........................52-53
Alarm
......................................................... 39-40
Anti-lock braking system (ABS)
................17, 77
Anti-theft
....................................................... 102
Armrest
................
............................................ 60
Armrest, front
.................................................. 61
Ashtray
...............
............................................. 60
Ashtray, portable
............................................. 60
ASR
........
.................................................... 18 -19
Assistance call
...............................
............72-73
Assistance, emergency braking
.....................77
Audible warning
.............................................. 71
A
udio streaming (Bluetooth)
.................192, 195 Battery
......................................14, 146 , 172-176
Battery, charging
...........................................174
Battery, remote control
..............................37- 3 8
Blanking screen (snow shield)
......................13 9
BlueHDi
.......................................21, 25 , 27, 132
Bluetooth (hands-free)
.................................. 19
3
Bonnet
...........................................................141
Boot
...........................................................15, 43
Boot (opening)
...............................
..................36
Brake discs
....................................................147
Brake fluid
.......................................................13
Brake lamps
...............................
...................165
Brakes
...........................................................147
Braking
...............
.............................................13
Braking assistance system
.............................77
Bulbs (changing)
...................................161, 165
Child seats
.......................8
2, 87- 8 9 , 93-94 , 96
Child seats, conventional
................................93
Child seats, ISOFIX
...................................97- 9 9
Cigar lighter
.....................................................62
Cleaning (advice)
..........................................140
Clock
...............................................................31
Closing the boot
..................................36 -37, 43
Closing the doors
......................................36 -37
Control, electric windows
................................45
Control, emergency boot release
...................44
Control, heated seats
......................................48
Control stalk, lighting
......................................23
Control stalk, wipers
.......................................68
C
ourtesy lamps ...............................................69
Cruise control
.........................................12 2-124
Cup holder
.......................................................60ABC
Capacity, fuel tank ........................................ 129
Cap, fuel filler ............................... .................129
CD
................................................................. 188
CD, MP3
................................................. 188 -189
Central locking
.......................................... 3
6 -37
Changing a bulb
............. 16
1, 162-163 , 165, 166
Changing a fuse
............................. 16
7-169, 171
Changing a wheel
.................................. 15
4 -15 6
Changing a wiper blade
.......................... 68,
13 8
Changing the remote control battery
..............37
Characteristics (engine)
................................179
Checking the levels
................................ 143 -145
Checking tyre pressures (using the kit)
............................... 14 9 -15 0, 152
Checks
........................................... 142, 146 -147
Checks, routine
...................................... 146 -147
Child lock
........................................... 94, 9 9 -10 0
Children
............................................... 94, 98-99
Children (safety)
............................................ 10 0
Alphabetical index
219
Date (setting) ................................................... 31
Daytime running lamps ...................................66
Deactivating the passenger airbag
.....83-84 , 90
Defrosting
............................................ 52-53, 58
Defrosting, front
.............................................. 57
Defrosting, lower windscreen
.........................58
Demisting
.................................................. 52-53
Demisting, front
............................................... 57
D
emisting, rear screen
...................................58
Dimensions
..............................
.....................182
Dipstick
................
................................... 143 -14 4
Direction indicators
...................23, 71 , 162 , 165
Display screen, instrument panel
.................115
Door pockets
...............................
....................60
Doors
......................................................... 15, 41
DSC
............................................................ 18 -19
Dynamic stability control (DSC)
...........19, 7 7-79
Filling the AdBlue tank
..................................13 4
Filling the fuel tank
.................................12 9 -131
Filter, air
........................................................146
Filter, oil
................
.........................................146
Filter, particle
.........................................145 -146
Filter, passenger compartment
.....................146
Fitting a wheel
................................157, 15 9 -16 0
Fitting roof bars
.............................................140
Fittings, interior
............................................... 60
F
lap, fuel filler
.........................................12 9 -13 0
Flashing indicators
............................23, 71 , 162
Fluid, engine coolant
.......................................15
Foglamp, rear
..............................22, 64-65 , 165
Foglamps, front
...........................23, 64-65 , 163
Fuel ................................................................ 131
Fuel tank ........................................................ 13 0
Fusebox, dashboard
......................167-169, 171
Fusebox, engine compartment
......167-169 , 171
Fuses
.............................................. 16
7-169, 171 Hazard warning lamps
....................................71
Hazard warning lamps, automatic operation ..71
headlamp adjustment
.....................................67
Headlamps, dipped beam
....................... 23,
163
Headlamps, halogen
.....................................161
Headlamps, main beam
..........................23, 162
Head restraints, front
......................................47
Head restraints, rear
.......................................49
Heating
................................................ 5
2-56, 59
Horn ................................................................. 71
EDEconomy mode .............................................13 7
Electronic brake force distribution (EBFD) .....77
Emergency braking assistance (EBA)
............77
Emergency call
.......................................... 72-73
Emergency warning lamps
.............................71
Emissions control system, SCR
...............21, 29
Energy economy mode
................................. 13
7
Engine
................................................ 15 -16, 179
Engine compartment
.................................... 14
2
Engine, Diesel
......................... 16, 131 , 148 , 181
Engine, petrol
...............................
.131 , 142 , 18 0
Engines
.................................................. 179 -181
Environment
.................................................... 38
F
G
H
Gauge, fuel.................................................... 129
Gearbox, automatic ................11 0 -114, 147, 172
Gearbox, electronic
10
6 -109, 11 6 -118 , 147, 172
Gearbox, manual
.................................. 105, 147
Gear lever, automatic gearbox
...............111 -114
Gear lever, electronic gearbox
.....................147
Gear lever, manual gearbox
.........................105
Gear shift indicator ~ Gear efficiency indicator
..................................... 115
Glove box
........................................................ 60
.
Alphabetical index
1
CITROËN Connect Nav
GPS satellite navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
Contents
First steps
2
S
teering mounted controls
3
M
enus
4
V
oice commands
5
N
avigation
1
1
Connected navigation
1
5
Applications
1
8
Radio
2
3
DAB radio (Digital Audio Broadcasting)
2
5
Media
26
T
elephone
2
8
Configuration
3
3
Frequently asked questions
3
7The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the Energy Economy
Mode message signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Nav
2
12:13
18,5 21,5
23 °CFirst steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Adjustment of the volume.
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (spectacles cloth) with no
additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
*
D
epending on equipment. Certain information is displayed permanently in
the upper band of the touch screen:
-
R
epeat of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-
G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-
G
o to the message notifications, emails,
map updates and, depending on the
services, the navigation notifications.
-
G
o to the settings for the touch screen and
the digital instrument panel. Selecting the audio source (depending on version):
-
F
M / DAB radio stations* / AM*.
-
U
SB key.
-
C
D Player (depending on model).
-
M
edia player connected via the auxiliary socket
(depending on model).
-
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcasting*
(streaming).
CITROËN Connect Nav
3
In the "Settings" menu you can create
a profile for just one person or a group
of people with common features, with
the possibility of entering a multitude of
settings (radio presets, audio
settings, navigation history, contact
favourites, ...); these settings are taken
into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.Steering mounted controls
Depending on model.Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
model).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
or Increase volume.
or Mute / Restore the sound.
Or
Mute by pressing the volume
increase and decrease buttons
simultaneously.
Restore the sound by pressing one
of the two volume buttons.
or Decrease volume. or
Media
(short press): change the
multimedia source.
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
or Radio
(rotate): automatic search for
the previous / next station.
Media (rotate): previous / next track,
move in a list.
Short press : confirm a selection; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.
.
CITROËN Connect Nav