2017 CHRYSLER PACIFICA maintenance

CAUTION!
Before removal of the positive and negative termi-
nals to the battery, wait at least a minute with
ignition switch in the OFF position and close the
drivers door. When reconnecting the positive and
negative terminals to the battery be sure the ignition
switch is in the OFF position and the drivers door is
closed.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants,road surfaces on which the vehicle is operated, extreme
hot or cold weather and other extreme conditions will
have an adverse effect on paint, metal trim, and under-
body protection.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion
resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of
paint and protective coatings from your vehicle.
The most common causes are:
•
Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
8
MAINTAINING AND CARING FOR YOUR VEHICLE 667

Body And Underbody Maintenance
Wheel And Wheel Trim Care
•All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly
with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use
MOPAR Wheel Cleaner.
NOTE: If your vehicle is equipped with Dark Vapor or
Black Satin Chrome wheels DO NOT USE wheel cleaners,
abrasives or polishing compounds. They will perma-
nently damage this finish and such damage is not cov-
ered by the New Vehicle Limited Warranty. USE ONLY
MILD SOAP AND WATER WITH A SOFT CLOTH. Used
on a regular basis this is all that is required to maintain
this finish.
CAUTION!
All wheels must have the same size and type tires.
Unequal tire sizes must not be used. Unequal tire
size may cause failure of the power transfer unit.
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone break-
age than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution fol-
lowed by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
668 MAINTAINING AND CARING FOR YOUR VEHICLE

•If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The
cost of such repairs is considered the responsibility of
the owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
• Use MOPAR Touch Up Paint on scratches as soon as
possible. Your authorized dealer has touch up paint to
match the color of your vehicle.INTERIORS
Seats And Fabric Parts
Use MOPAR Total Clean to clean fabric upholstery and
carpeting.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in
closed areas they may cause respiratory harm.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the
vehicle to wash them. Dry with a soft cloth.
670 MAINTAINING AND CARING FOR YOUR VEHICLE

▫Cruising Range ...................... .684
▫ Replacement Parts ....................685
▫ Maintenance ....................... .685
 FLUID CAPACITIES ....................686 
FLUIDS AND LUBRICANTS ...............687
▫ Engine ............................ .687
▫ Chassis ........................... .689
674 TECHNICAL DATA

Replacement Parts
All fuel and engine components in your Flexible Fuel
Vehicle (FFV) are designed to be compatible with ethanol.
Ethanol compatible service components are required.
CAUTION!
Replacing fuel system components with non-ethanol
compatible components can damage your vehicle.
Maintenance
CAUTION!
Do not use ethanol mixture greater than 85% in your
vehicle. It will cause difficulty in cold starting and
may affect drivability.
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TECHNICAL DATA 685

▫Navigation ......................... .784
▫ Uconnect Access ..................... .785
▫ Register ........................... .786
▫ Vehicle Health Alert ...................786
▫ Mobile App ......................... .786
▫ Voice Texting ........................ .788
▫ Yelp ............................. .790▫
SiriusXM Travel Link ...................791
▫ Siri Eyes Free — If Equipped .............792
▫ Do Not Disturb ...................... .792
▫ General Information ....................794
▫ Additional Information .................794
 CD/DVD DISC MAINTENANCE ...........795
10
MULTIMEDIA 693

Uconnect System Support:
•U.S. residents call 1-877-855-8400 (24 hours a day 7
days a week) or visit DriveUconnect.com
• Canadian residents call 1-800-465-2001 (English) or
1-800-387-9983 (French) or visit DriveUconnect.ca
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Access Services Support 1-855-792-4241 Please
have your Uconnect Security PIN ready when you call.
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface. 2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch- ing the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coat-
ing removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
10
MULTIMEDIA 795

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
798 CUSTOMER ASSISTANCE